INTELOGY LIMITED
Microsoft 365 Licensing Services
Provision of Microsoft 365, and partner ecosystem licensing allowing consolidation of providers and escalation support services.
Features
- Consolidate your licensing providers
- Access to our escalation networks
- Highlight potential risks related to schedules
- Understand opportunities for improvement
- Learn how to reduce costs and improve efficiency
Benefits
- Understand your goals and objectives
- Define your schedule and TCO
- Provide insights into applications used across your organisation
- Showcase and demonstrate SKU scenarios
- Develop an action plan based on key results, recommendations
- Escalation networks opportunities
Pricing
Service documents
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If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
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Framework
G-Cloud 15
Service ID
7 3 9 9 3 2 4 1 5 7 7 8 5 3 6
Contact
INTELOGY LIMITED
Andrew Tomlins
Telephone: 02037473506
Email: info@intelogy.co.uk
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Other
Service scope
- Service constraints
- This service provides licensing purchase and fulfillment. Requests for service are fulfilled remotely.
User support
- Email or online ticketing support
- Yes
- Support response times
- Response times are dependant on the priority level assigned to the ticket. Priorities are set based on industry standard severity and impact classifications. P1 - Urgent: within 2hrs P2 - High: within 4hrs P3 - Normal: within 10hrs P4 - Low: within 12hrs Responses are provided weekdays 8am - 6pm.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- --We can provide remote 1st, 2nd, and/or 3rd level support for Office 365 users post-deployment. --All services are delivered by a full-time team of cloud support engineers, managed by our Service Delivery Manager. --This is complemented by Practice Specialists from the Technical Delivery team. The UK based IT helpdesk provides support to customers 9:00-17:00, Monday to Friday via phone, email, and our website. Extended cover is available 8.00-18.00; and out of hours by arrangement. --The majority of queries and issues we receive can be resolved remotely by our Service Desk, ensuring a fast, efficient response.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior data architect | £1,450.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,300.00 | £875.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £700.00 | |
| Senior data engineer | £950.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £850.00 | |
| Senior delivery manager | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,250.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £750.00 | |
| Senior developer | £1,000.00 | £850.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 94fe1d5d-42c6-4fd1-9e8a-4354344ecdb4
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 2ea592d2-831b-45df-8786-117854e250a0
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@intelogy.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.