Business Analysis – moving to the cloud
Business analysis is key to supporting cloud transformation and migration from legacy. We evaluate, re-define where necessary, and verify your business needs (functional & non-functional) ensuring operational and user needs are incorporated into the design of robust and easily managed digital services, and manage business change and on-going service iteration.
Features
- Identification of key stakeholders and systems to establish baseline position
- Definition of clear and actionable business objectives and user needs
- Identification of cloud transition scope to determine future business change
- Detailed requirements analysis, specification and planning the case for change
- Cost/benefit analysis on features and cloud products
- Aligns cloud adoption to strategic roadmap
- Training needs analysis, business readiness and organisational change gap analysis
- Deep experience in UK Government Cloud transition projects
- Specialist teams to support cloud transition and transformation activities
- Supports technical and solution implementation, and on-going service iteration
Benefits
- De-risks cloud adoption and migration programme delivery
- Guarantees alignment to current Government policies and required approaches
- Strategic level business analysis and identification of cost-effective solutions
- Supports dis-aggregation of services and early ‘peel off’ activities
- Identification and planned implementation of IT and business change requirements
- Improved understanding of your business change needs
- Supports a multi-vendor supply chain model using commoditised services
- Controlled management and safe transition from legacy systems
- Provides a platform for digital transformation and services
- Improved understanding of your business change needs
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 4 0 2 3 5 3 1 0 8 0 3 1 9 4
Contact
ERGON LIMITED
Nigel Wallis
Telephone: +441438832111
Email: nwallis@ergon-it.com
About your service
- Service categories
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Cloud Support Services
Cloud Migration Planning
- Capability analysis
- Cloud gap assessment
- Delivery Road-mapping
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
-
Weekdays between 8am - 6pm response within 1 hour
Weekdays between 6pm - 7am response within 3 hours
Weekends response times within 3 hours
Faster response times can be agreed on a service and case-by-case basis to meet customer needs - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
Support requests are triaged at source and escalated to the relevant team and capability.
We operate a menu based pricing structure across different levels and responsiveness of support. Individual levels/pricing is dependant upon and agreed with the client to meet their operational needs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £925.00 | |
| Technical architect | £925.00 | |
| Senior technical architect | £1,100.00 | |
| Lead technical architect | £1,200.00 | |
| Principal technical architect | £1,275.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,500.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,100.00 | |
| Principal cyber security audit and assurance | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,000.00 | |
| Lead cyber security secure systems architecture and design | £1,200.00 | |
| Principal cyber security secure systems architecture and design | £1,200.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £850.00 | |
| Senior business relationship manager | £900.00 | |
| Lead business relationship manager | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £800.00 | |
| IT service manager | £850.00 | |
| Senior IT service manager | £950.00 | |
| Head of IT service management | £1,200.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £600.00 | |
| Junior business analyst | £750.00 | |
| Business analyst | £900.00 | |
| Senior business analyst | £950.00 | |
| Lead business analyst | £1,100.00 | |
| Head of business analysis | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £600.00 | |
| Delivery manager | £750.00 | |
| Senior delivery manager | £900.00 | |
| Head of (Agile) delivery management | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £800.00 | |
| Digital portfolio manager | £950.00 | |
| Senior digital portfolio manager | £1,100.00 | |
| Head of portfolio | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £800.00 | |
| Product manager | £900.00 | |
| Senior product manager | £950.00 | |
| Lead product manager | £1,000.00 | |
| Head of product | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,500.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £650.00 | |
| Lead technical writer | £850.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-