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FullProxy Ltd

Cyber Security Professional / Consultancy / Managed Services

FullProxy Professional Services offer proven solutions and practical guidance to help you optimise and future-proof your IT infrastructures.

Our Professional Services experts have hands-on experience in Cyber Security and Cloud Networking and are able to deploy technology from across our portfolio into Public, Private or Hybrid Cloud environments.

Features

  • Skilled in Public, Private and Hybrid Cloud implemetations
  • Can assist with migration to the Cloud, between Clouds
  • or even back from the Cloud
  • Provide Strategy and Architecture planning
  • Solutions from leading technology vendors

Benefits

  • Experienced and Certified Consultants
  • Proven Delivery Capability
  • Eliminate Risk
  • Extensive Government experience working in :-
  • . NHS
  • . Local Govt
  • . Central Govt
  • . Education
  • Extensive Private Sector experience can be brought from working
  • with major Banks and Finance within the UK and abroad

Pricing

£595 to £1,495 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@fullproxy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

7 4 1 7 4 0 3 5 4 5 0 3 6 7 5

Contact

FullProxy Ltd Chris Templeton / Ewan Ferguson
Telephone: 0141 291 5500
Email: g-cloud@fullproxy.com

Planning

Planning service
Yes
How the planning service works
FullProxy work with client to understand their technology use cases and challenges and work collaboratively to develop solutions to meet their requirements. Careful planning is crucial to delivering secure application and infrastructure designs while minimising risk and reducing impact to live services either on premises or in the cloud.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
FullProxy provide a comprehensive list of training and workshops across a wide range of technologies, including but not limited to F5 , Palo Alto Networks and Fortinet product portfolios.

Training can be delivered at a training location, on customer site or delivered online. A schedule of training can be provided upon request.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
FullProxy have experience in assisting clients in their migration to the cloud, between clouds and delivering on a multi-cloud strategy.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
FullProxy can provide quality assurance and performance testing if requested by the client. For example in the instance of deploying a high availability implementation FullProxy can assist with the functional and non-functional testing to confirm reliability and resilience.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
FullProxy provides a Helpdesk Service offering e-mail, web-based and telephone support (See answers further down)

The Helpdesk typically operates Monday to Friday, 9am-5pm (excluding Bank Holidays) but for an additional fee can also offer 24x7x365 support. SLA's can be discussed as part of any solution.

Support is offered for a range of vendors that FullProxy can support.

Service scope

Service constraints
By default Professional Services are offered on a Monday to Friday, 9am to 5pm basis. Out of hours and Weekend working are available and are charged at a different rate.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support levels are agreed as part of the Helpdesk contract.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
N/A
Web chat accessibility testing
N/A
Support levels
1st, 2nd, 3rd and 4th line support can be provided. Support cost is dependent upon client requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International Ltd
ISO/IEC 27001 accreditation date
30/11/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • F5 - all certifications upto and including 401 / 402
  • Fortinet - Certified up to NSE 7
  • Cisco - Certified up to CCNP

Social Value

Fighting climate change

Fighting climate change

FullProxy position can be provided upon request
Covid-19 recovery

Covid-19 recovery

FullProxy position can be provided upon request
Tackling economic inequality

Tackling economic inequality

FullProxy position can be provided upon request
Equal opportunity

Equal opportunity

FullProxy position can be provided upon request
Wellbeing

Wellbeing

FullProxy position can be provided upon request

Pricing

Price
£595 to £1,495 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@fullproxy.com. Tell them what format you need. It will help if you say what assistive technology you use.