AARAV SOLUTIONS EUROPE LTD

Oracle Applications - Applications Content workflow and management

Aarav Solutions provides cloud-hosted Oracle Applications as a Service, delivering fully managed Oracle Billing and Revenue Management, E-Business Suite, Cloud Applications, and Cloud Infrastructure environments. With 12+ years of Oracle partnership, in-house certified specialists, Aarav offers complete SaaS consulting, implementation, upgrade, integration, and managed services supporting enterprise digital transformation initiatives.

Features

• Oracle Billing and Revenue Management system implementation and revenue optimization
• Oracle E-Business Suite enterprise platform consolidation and integration services
• Oracle Cloud Applications deployment with native analytics and intelligence features
• Oracle Digital Experience personalized customer journey and engagement solutions
• Oracle Unified Orchestration and Assurance network orchestration and reliability
• Oracle Cloud Infrastructure optimization with security and compliance observability
• Data migration and upgrade services leveraging purpose-built bulk migration tools
• Integration services connecting Oracle systems with enterprise applications and ecosystem
• DevSecOps implementation with performance tuning and security hardening practices
• Gen AI accelerators reducing costs and improving operational efficiency

Benefits

• Cuts month-end costs up to 60% via SaaS optimization automation.
• Speeds dispute resolution 5X using SaaS workflows and automation insights.
• Streamlines finance, supply chain, HR processes on one SaaS platform.
• Boosts productivity with managed updates, monitoring, and expert support 24x7.
• Improves order processing 45% with controls built into SaaS governance.
• Reduces order fallout 73% through intelligent routing in SaaS orchestration.
• Minimizes disruption using phased migration, parallel runs, and rollback plans.
• Scales billing operations elastically as growth increases across regions securely.
• Supports complex transformations with proven methodology, governance, and accelerators templates.
• Delivers on-time, on-budget outcomes through SaaS standardization and automation discipline.

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bhavin.patel@aaravsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

741806173358716

Contact

Bhavin Patel
+447904047484
bhavin.patel@aaravsolutions.com

About your service

• Service categories:

  Applications

  Content workflow and management

  Persuasive content management

  • Website Software
  • Digital Asset Management Applications
  • Product Content Management Applications
  • Content Marketing Applications
  • Digital Adoption Platform

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
  • Integrated Employee Workspaces
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Implementation and support of Commercial Off the Shelf Software Solutions for CRM, ERP and Revenue Management across Industries
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Delivery constraints depend on whether the Oracle Stack is deployed cloud-native or on-premises, and on the access, change windows, and approvals the buyer provides for installation, configuration, and optimization activities. Where specific Cloud Native Core components are used, deployment can be constrained to supported platform versions (for example, Oracle Communications NEF supports specific Cloud Native Environment releases). Oracle Consulting commonly supports installation/configuration and preventive maintenance activities, so planned maintenance windows and agreed operational procedures may be required to avoid downtime risk.
• System requirements:
  • Oracle Cloud Native Environment cluster: minimum two nodes required.
  • Kubernetes control plane node: 4 cores, 16GB RAM minimum.
  • ​Control plane networking: 1GB Ethernet NIC minimum required.
  • ​Host filesystem: XFS filesystem required for Oracle Linux hosts.
  • ​Disk capacity: at least 40GB available under /var.
  • ​SupportedOS: Oracle Linux 8 x86_64 with UEK-R6 >V8.3
  • ​SupportedOS: Oracle Linux 7 x86_64 with UEK R5/R6, >V7.5
  • Supported infrastructure: bare-metal, OCI instances, or Oracle Linux KVM.
  • NEF deployments require supported CNE releases (per product prerequisites)

User support

• Email or online ticketing support: Yes
• Support response times: Yes, our support services are unavailable on the weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Not applicable
• Web chat accessibility testing: Not applicable
• Onsite support: Yes
• Support levels: We provide two levels of support: Hypercare and on-going support. ; - Support Duration: 1 Months; 8x5 on Weekdays [Mon-Fri]; On-call Support on Weekends [Sat-Sun]; - Ticket Logging: Helpdesk App/Email; - Other Operations: Bug fixing & Resolution; Issue Resolution; Maintain and publish a support roster to the Customer Operations team; Publish an escalation matrix.; Run a Status call with your Project Team; Track the Open Issue for resolution; Regular updates, security patches, and enhancements to both core and customised features.; Clear release notes and updated training materials with each significant update.; Responsive support for troubleshooting, bug fixes, and workflow optimisation.; Optional development packages for new features or integrations outside the initial project scope, cost and scheduled as separate work packages.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: Aarav will conduct the following training or knowledge transfer during the System Integration Phase and before the User Acceptance Testing. The tables below state the training details: ; ; -Training will cover the following: ; --Functional understanding of the Architecture; --Functional understanding of the application. ; --Day operations and maintenance work that is required to be performed on these applications. ; --User Administration-related activities; --Job Schedule and List. ; --Troubleshooting of issues & possible resolutions. ; -No of Participants: 10; -Type of training: Instructor-led training; -Mode: Online/Offline; -No of Days: Depends on the requirements, but generally for 2 weeks; -No of Sessions: 1 session per day of 2-4 hours ; -Training Language (Sessions): English; -Training material: English
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: For consulting engagements, customer data typically remains under the buyer’s control in their target environments, and contract completion focuses on handover of agreed deliverables (for example, configurations, runbooks, and operational knowledge) created during installation/configuration and optimization activities. Where operational/security telemetry is in scope, we can export relevant logs/events to external systems (for example, exporting Cloud Guard logs to a centralized SIEM). Any additional extraction support (for example, assisted export scripts, supervised cutover activities) is handled as agreed professional services.
• End-of-contract process: At contract end, we complete agreed consulting outcomes such as workshops, guided transformation activities, and expert assistance for installation/configuration, optimization, and preventive maintenance planning. Price typically includes the defined consulting scope and delivery method agreed for the engagement (for example, remote knowledge-sharing sessions or on-site/remote expert support). Additional costs commonly include any extra consulting beyond scope change, plus any required product subscriptions/support and cloud consumption charges where our services are used.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Users can use APIs to automate configuration and service consumption, but they cannot bypass security controls or perform SaaS-operator platform actions.​; ; What users can do:; -Configure Oracle Cloud Native Core Network Exposure Function (NEF) using REST APIs, including configuring NEF manageable objects as defined in the NEF REST API specification.​; -Integrate external application functions to securely expose network capabilities and events via NEF, consistent with NEF’s role to expose information from other 3GPP network functions.​; -Use standards-based security patterns supported by the solution; for example, NEF architecture includes an API Router that validates OAuth tokens so only authenticated requests are routed to NEF services.​; ; How users set up and change the service:; -During onboarding, users obtain API credentials and configure endpoints/security contexts required for their AF-to-NEF integration, then apply configuration via the NEF REST configuration APIs.​; -Ongoing changes (new exposure policies, feature configuration updates) are submitted via REST calls, following the manageable-object model described in Oracle’s NEF REST documentation.​; ; Limitations; -API actions are limited to the product’s exposed “manageable objects” and documented endpoints; unsupported operations must be handled via approved operational procedures.​; -Users cannot bypass OAuth-based request validation enforced by NEF components.​; -Users cannot perform SaaS-operator platform operations (hosting/patching/infrastructure/scaling)
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customize Oracle Communications Stack deployment topology, network function configuration, service policies, subscriber profiles, routing rules, exposure policies, network slicing, OSS/BSS integrations, monitoring thresholds, and operational workflows. Customisation occurs through REST APIs for configuring manageable objects (such as NEF configuration APIs), administrative interfaces, and controlled change requests for platform-level changes. Customer network operations teams with appropriate credentials perform day-to-day service configuration using exposed APIs and tools within delegated permissions. Aarav's specialist engineers perform deeper platform customisation (infrastructure topology, integration rework, complex policies) under governed change control, ensuring security assessment and validation.

Scaling

• Independence of resources: Where the Oracle Stack is deployed on OCI, isolation is achieved at the OCI tenancy boundary and reinforced via identity domains, compartments, and IAM policies. OCI guidance explicitly positions separate tenancies as the highest boundary for strict environment isolation (for example, when high autonomy or strict separation is required), while compartments/identity domains can also be used for separated environments within a tenancy. Consulting delivery itself is scoped per buyer engagement, with agreed access controls and delivery plans tailored to the buyer’s environment and transformation journey.

Analytics

• Service usage metrics: Yes
• Metrics types: The observability capabilities support usage/health monitoring through metrics and alarms, and notifications can be triggered when metrics breach thresholds or when a resource becomes unresponsive. Alarms provide an alarm triage view with counts by severity and details such as alarm name/summary, plus the count of impacted metric streams. These metrics/alarms can be connected to downstream channels using Notifications (for example, email, SMS, Slack, PagerDuty, or HTTPS endpoints) to support operational reporting and SLA tracking.
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: NCSC approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Export methods depend on where the Oracle Communications Stack is deployed and what data is in scope (configuration, subscriber data, logs, or reports), but our services support programmatic integration patterns so customers can route operational and security data outward. The Notifications can deliver event payloads to multiple endpoints (including HTTPS) and supports payload types such as XML and JSON, enabling integration-based export patterns for events/alerts. For security findings, Cloud Guard supports exporting logs to external SIEM platforms for downstream retention and analysis.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • SQL
  • MySQL Endpoint export options available
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • XML

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Availability commitments for OCI services are defined in Oracle’s OCI SLAs (and the Oracle PaaS and IaaS Public Cloud Services Pillar Document), and the remedy for a missed service commitment is service credits (not cash refunds), subject to the SLA terms. Oracle states customers must submit an SLA claim (with supporting evidence) by contacting their account manager, and service credits are the exclusive remedy provided under the SLA framework. The Pillar Document describes conditions/exclusions that can apply (for example, limitations around agreed/selected maintenance periods affecting availability calculations). Availability/credit schedules vary by service, and Oracle publishes examples of tiered crediting tied to measured availability (for example, OCI Vaults credit tiers in Oracle’s OCI SLA and Support material). For the Oracle Communications Stack, the applicable availability target is therefore determined by the specific OCI services and deployment architecture selected for the buyer’s implementation.
• Approach to resilience: Oracle Communications Cloud Native Core solutions are built using cloud-native principles and architecture, enabling elastic scaling and modern resiliency patterns when deployed appropriately. Specific network functions may include geo-redundancy and horizontal scaling capabilities; for example, Oracle Communications NRF supports geo-redundancy and horizontal scaling with real-time synchronization of back-ends between multiple sites, and can add more sites when necessary. Oracle Communications NRF also describes features intended to preserve NF availability during intermittent failures (for example, tolerating a small number of missed heartbeat messages so instances aren’t removed due to brief interruptions). At the platform layer, Oracle Cloud Native Environment is designed as a clustered environment requiring two or more nodes, which supports resilient deployment topologies when combined with appropriate redundancy and operational practices. Further OCI datacentre/region design specifics can be provided on request if buyers require more detail for assurance purposes.
• Outage reporting: We can provide a Status Dashboard with event updates that include a title, event status (Investigating, Identified, Monitoring, Resolved), and messages describing mitigation actions. The Status Dashboard also provides access to event history, and users can subscribe to RSS notifications about events and updates. In addition, Notifications can deliver messages to channels such as email, SMS, Slack, PagerDuty, and HTTPS endpoints, which supports customer-designed alerting for incidents, alarms, and operational events. Together, these mechanisms support public dashboard visibility plus customer-configured alert distribution.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to Aarav’s Oracle Stack SaaS management interfaces is controlled using OCI IAM design principles: tenancy/identity-domain boundaries, compartments, and IAM policies enforce least-privilege access to resources. Administrative duties are separated by using different identity domains and compartment structures for environments (for example, production vs non-production) and user populations, reducing the risk of cross-environment impact. Privileged access is limited to named administrators, reviewed regularly, and granted only for defined tasks. Support channels require requester verification and ticket-based approvals before executing sensitive actions, and security incidents are handled through Oracle’s incident response processes and customer notification commitments.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our Security Policy requires protecting all company assets from harm. Key processes include a Clear Desk Policy, regular data backups, secure material disposal, using strong passwords, locking computers, Multi-Factor Authentication (MFA) for email, and caution with suspicious mails/links. The Security Policy is binding on all staff. For reporting, immediately notify the Help Desk, Security, or Admin if a virus is suspected, or a device is lost or stolen. Compliance is ensured through the binding policy and individual employee responsibility.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Aarav tracks Oracle Stack service components (network functions, configurations, policies, integrations, and IAM controls) through their lifecycle using controlled environments and documented upgrade paths. Upgrades follow Oracle guidance to test in a sandbox/lab before production and to upgrade components according to release-note compatibility matrices and defined sequences, typically executed within planned maintenance windows. Changes are security-assessed by reviewing API exposure, OAuth/token controls, and IAM policy updates (noting OCI warns that access-control changes can cause outages and recommends releasing such changes via a canary environment). Each change includes approvals, validation, and rollback planning before production deployment.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Oracle publishes Security Vulnerability Remediation Practices describing its Critical Patch Update (CPU) program as the primary mechanism for backporting security bug fixes for Oracle on-premises products. Oracle CPUs are released quarterly and provide security alerts/advisories describing fixes (including for third-party components included in Oracle products). Threat awareness is supported by Oracle’s public security alert and CPU advisory pages, which customers can track to plan patching. Patch deployment timing for a buyer’s Oracle Communications Stack depends on the buyer’s environment, risk appetite, and agreed maintenance windows, but is aligned to Oracle’s published CPU/security alert cadence and product guidance.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: OCI Cloud Guard can monitor and detect issues across OCI tenancies and can export Cloud Guard logs containing threat-detection problem data to external SIEM systems for further analysis and action. Oracle’s Security Incident Response approach describes rapid event triage, including investigation, response, remediation, recovery, and post-incident analysis, supported by formal procedures for evidence handling. For Oracle Communications Stack engagements, monitoring and response procedures are implemented according to the agreed architecture and operational model, with escalation paths aligned to the buyer’s incident management process.
• Incident management type: Supplier-defined controls
• Incident management approach: OCI access control is governed through tenancy/identity-domain design, compartment structure, and IAM policies that dictate permissions for OCI resources. OCI security guidance recommends limiting tenancy administrator membership on an as-needed basis and using high-complexity passwords with MFA, avoiding day-to-day use of the tenancy administrator account. OCI also documents MFA as a method requiring more than one factor to verify identity, supporting stronger access control for console and administrative actions. Consulting access is then provisioned minimally to perform the agreed installation/configuration and optimization tasks.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 3%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 13%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: AMERICO QUALITY STANDARDS REGISTECH PVT. LTD
• ISO/IEC 27001 accreditation date: Tuesday 14 October 2025
• What the ISO/IEC 27001 doesn’t cover: Parts covered are: Global product engineering, digital transformation & enablement services, mobility solutions, revenue & customer management, IaaS, managed services, emerging technologies, IT consulting and home-grown product range to telecommunications, banking, finance, government, power and utilities among various other B2B segments.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: AMERICO QUALITY STANDARDS REGISTECH PVT. LTD
• ISO 9001 accreditation date: Tuesday 14 October 2025
• What the ISO 9001 doesn’t cover: Parts covered are: Global product engineering, digital transformation & enablement services, mobility solutions, revenue & customer management, IaaS, managed services, emerging technologies, IT consulting and home-grown product range to telecommunications, banking, finance, government, power and utilities among various other B2B segments.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bhavin.patel@aaravsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.