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i15 Limited

Azure Site Recovery

Based on Azure Site Recovery, this service can be used to protect virtual machines and physical servers. Both on-premise servers, physical and virtual, and Azure hosted VM's are covered in this scenario

Features

  • Design, configuration and sign-off services
  • Recovery Configuration
  • Failover Testing
  • Recovery Monitoring

Benefits

  • Flexible failover options
  • Improved service recovery and business continuity features

Pricing

£20 to £375 a virtual machine a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@i15ltd.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 4 2 0 6 1 8 2 2 5 9 6 0 8 9

Contact

i15 Limited Grant Williamson
Telephone: 0118 206 5352
Email: sales@i15ltd.co.uk

Planning

Planning service
Yes
How the planning service works
Our architects will assess your current BC/DR scenarios and then design an architecture that meets your requirements.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Azure
  • Analysis
  • Design and Implementation of Azure Site Recovery Services
  • Other

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Analysis of existing BC/DR services will be performed and then a detailed setup and migration plan will be created and executed.
Setup or migration service is for specific cloud services
Yes
List of supported services
Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
The Microsoft Azure services implemented in this service will be supported by i15.

Service scope

Service constraints
Scope and constraints to be identified and agreed at service inception

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 hours, 7 days a week
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
In line with our standard SLA's this will be :

P1 : 15 mins (response) + 2 hours (resolution)
P2: 30 mins (response) + 8 hours (resolution)
P3 : 4 hours (response) + 8 working hours (resolution)
P4 : 8 working hours (response) + 24 working hours (resolution)

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
09/06/2023
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

i15 where at all possible adopt a paperless office approach. Our working practices make use of remote working and collaboration tools in order to avoid un-necessary travel. Our technical solutions make use of virtualisation, consolidation and right-sizing in order to ensure minimum possible carbon footprint

Pricing

Price
£20 to £375 a virtual machine a month
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@i15ltd.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.