EFICODE UK LIMITED
Atlassian Consultancy Services
Consultancy services from an Atlassian Platinum Solution Partner. Eficode is perfectly positioned to support all Atlassian consultancy needs, from scoping, implementation, migration, integrations, hosting, adoption and support. As well as being specialists in the Atlassian applications, Eficode's consultants boast an in depth understanding of other industry-leading tools, add-ons, and infrastructure.
Features
- Custom consultancy options to support range of setups and scenarios
- Initial discovery sessions through to go-live support and training
- Access control, performance and scaling, workflows and processes
- Life cycle management, health checks and advisories
- Atlassian-certified senior consultants with extensive Atlassian experience
- Security cleared consultants with extensive government and public sector experience
- Dedicated account managers and ongoing project management and support
- Implementation, configuration, mentoring, migrations, upgrades, pilots
Benefits
- Ensure your Atlassian tools are deployed according to best practice
- Applications configured in accordance to your exact requirements
- Improved productivity with processes tailored to your working practices
- Integration with tools and add-ons for improved automation and reporting
- Future proof your environment on-going advisory support
- Maximise your investment in the Atlassian applications
Pricing
£195 a unit an hour
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at licensing_uk@eficode.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 4 2 0 6 6 9 8 2 5 2 0 0 4 7
Contact
EFICODE UK LIMITED
Jon Olsen
Telephone: +44 (0) 845 459 9530
Email: licensing_uk@eficode.com
Planning
- Planning service
- Yes
- How the planning service works
- Dependent on requirements
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- See training listing for details
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Dependent on requirements
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Atlassian & Open Source
Service scope
- Service constraints
- Remote support
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response time may differ at weekends.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- 08:00 - 18:00 Mon - Fri. (Ex UK Bank Holidays)
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Atlassian
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BM TRADA
- ISO/IEC 27001 accreditation date
- 19/03/2019
- What the ISO/IEC 27001 doesn’t cover
- All sections of the ISO27001 are applicable as per Statement of Applicability v.9 Issue 19/03/19.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
Eficode has an equality diversity and inclusion policy and program that has a heavy focus on ensuring equity within the recruitment process. This includes ensuring all job adverts use inclusive language, that remote or hybrid working options are provided as standard limiting barriers, and we invite all applicants and existing employees to inform us of any adjustments we can make to improve working conditions. Eficode provides comprehensive training to all managers and employees in unconscious bias and equality diversity and inclusion.
Eficode provides apprenticeship programs and internships as well as working with local schools to provide work experience. In conjunction with our EU entities we also provide a DevOps academy that provides hands-on technical work experience and skills, many cadets have progressed to start careers within Eficode following the program or have successfully used the program to springboard their careers in DevOps. Eficode also provides all employees with an annual training budget of £2500 to increase their skills and knowledge relevant to the sector and their role, in addition to paying for professional/technical training and qualifications, memberships and subscriptions necessary for their role. Eficode also offers free books and udemy courses to all employees.
Eficode has both an internal Code of Conduct and a Supplier Code of Conduct that sets out the behaviors and actions we expect and encourage within our employees and our supply chain. This includes commitments to security, business ethics and integrity, fairness and transparency and positive contributions to people and the planet.
Eficode has worked with many clients to leverage technology in reducing inequality. Here is a relevant case study: https://www.eficode.com/cases/turkuWellbeing
Eficode UK was voted Best Small Company to work for in 2023, something we are very proud of. A huge part of this achievement is due to the investment we make in looking after our people. Eficode provides a range of benefits to support employees wellbeing, physical and mental health, including access to mental health first aiders, private health care, cycle to work scheme, free meals, healthy snacks onsite, comped holistic therapies, free flu jabs, free books, a program of complimentary sessions such as virtual yoga, financial advice and access to apps such as headspace. We provide a generous work from home budget in addition to a range of standard equipment provided as standard so that employees can maximize the benefits from working from home, as well providing an engaging office space for those who wish to enjoy the social elements and onsite benefits of hybrid working. All employees are given three paid volunteering days per year to support them in giving back to the community in any way they like, in addition to being able to take part in organisation led initiatives such as an annual shoe box appeal, Christmas card scheme, beach cleans and other community based events and volunteering.
Eficode has both an internal Code of Conduct and a Supplier Code of Conduct that sets out the behaviors and actions we expect and encourage within our employees and our supply chain. This includes commitments to security, business ethics and integrity, fairness and transparency and positive contributions to people and the planet.
Pricing
- Price
- £195 a unit an hour
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at licensing_uk@eficode.com.
Tell them what format you need. It will help if you say what assistive technology you use.