Chess CyberSecurity Ltd
Data Protect For Microsoft 365 from Chess
Chess Data Protect for Microsoft 365 is a cloud-to-cloud backup product offering an all in-one backup, restore and export solution that covers Exchange Online, OneDrive, SharePoint Online, and Microsoft Teams. Businesses can access, control, and protect the data that employees entrust to the cloud. Additional packages and services are available.
Features
- Backups include daily snapshots of each user’s data
- Browse through user’s account at a specific point in time
- Point-in-Time Backups
- On-demand backup
- Three automatic daily backups
- Store unlimited data at no extra cost
Benefits
- Avoid data loss from ransomware by restoring entire accounts
- Restoring accounts to a designated point in time
- Quickly identify the data you are after and restore
- Non-destructive restore functionality
- Retain user information and save money and effort
- automatically holding inactive user data after M365 licence is deleted
Pricing
£1.60 a user a month
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bids@cyberlab.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 4 2 0 8 8 4 8 3 2 8 4 8 8 1
Contact
Chess CyberSecurity Ltd
Joanne Austin
Telephone: 08000461688
Email: bids@cyberlab.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- Training is not required for the Chess Data Protect solution. However, we can provide training if needed which would be delivered as Train-the -trainer.
- Training is tied to specific services
- Yes
- Services the training service works with
- Data Protect
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- CyberLab sister company offers Cyber Security as a Service
- Break Fix Support
- Pro-active monitoring
- Penetration Testing
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Chess is a Microsoft partner and concentrates on Azure and Office 365 online services.
Service scope
- Service constraints
- Chess's helpdesk operates five days per week, 9am to 5pm, excluding public holidays.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Target for responding to outstanding faults:
▪ Critical - No longer than 4 hours from time fault logged
▪ Major - No longer than 3 working days
▪ Medium - No longer than 5 working days
▪ Minor / Amendment - No longer than 10 working days, or next revision
Weekend cover is by application - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support can be added in the form of Incident Packs (tokenised support) or Managed Services. Please contact Chess for further details.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
"We have an environmental statement and are working to improve our ESG governance generally. Wwe formulated a plan to become net zero by 2030 which is available on our website.
What we are doing to reduce our emissions
-Our People – we launched a WIKI within Teams containing advice on how to minimise your environmental impact.
-Our Suppliers – 95% of our environmental impact comes from suppliers. We have reviewed our supplier onboarding process to score their environmental impact and are in discussion with Key suppliers so we understand what they are doing to limit Carbon emissions and how we can work with them to make this happen.
-Our Customers – our sales efforts focus on transitioning customers to cloud services and low energy products such as FTTP. These are more efficient and will reduce emissions over time.
95% of our emissions are from our supply chain/customer usage of our products and we are working on our supplier strategy to fully understand their plans and as well as proactively transitioning our customers onto more environmentally responsible products and services (e.g. Broadband -> FTTP) to help them hit their targets.
5%- us We have moved to 96% home working, reduced our office footprint from 6 to 1 and have seen a substantial reduction in our emissions and utilities usage (reported annually). This equates to over 350 people no longer commuting.
Our People come together if they need to at head office or in a network of small hubs, for example all teams meet at least once per quarter and some choose to more frequently.
This cuts carbon emissions significantly as
-over 350 people no longer need to commute every day,
-over 90% of internal, supplier and customer meetings take place over Teams
-We reduced our office footprint from 6 to 1.Covid-19 recovery
Cyberlab have in place a robust and tested Business Continuity Plan, recovery for pandemics would be included within this BCP.Tackling economic inequality
"Our UK sites sponsor twelve charities a year. One of the main philanthropic successes we have seen in recent years is the launch of our Engage platform. Successfully linking Culture and Charity by introducing a fun and quick way to provide companywide recognition and praise for all to see. All our people are encouraged to recognise when their colleagues have performed well by giving them ‘Praise’, The best thing about this – every time someone is praised, they get to donate £1 to one of the 12 Charities. In 2023, we raised £9,000 through Praise recognition, which was part of the £45,000 total we donated.
When things happen in the world that we've not planned for, people will turn to their leaders to see how we will support them, recently, we sent medical and food supplies to the Romania – Ukraine border and donated to the Red Cross Ukraine Crisis Appeal.
Recent Regional and National Charity initiatives
Bare Necessities
Bare Necessities is a toiletry bank based in South Manchester, founded by two friends, determined to do something to help local people have equal access to personal hygiene products. We have set up toiletry drop off points at each of our hubs and will regularly be delivering these to be put into hygiene kits.
Mission Christmas Toys for Kids Appeal
Our people can gift £5 per month to go towards the Mission Christmas Toy Appeal that runs across the UK.
Wrap Up Campaign
Wrap Up is a project run by various Rotary Clubs working in partnership across the UK to provide coats directly to people across the UK. Each hub became a drop off point and our people donated over 50 of their old coats which were then circulated to the collection points across the UK."Equal opportunity
"Our People have told us that they want to work flexibly and so the ability to work from different locations utilising all of the new technology we have embraced during the pandemic has become our new normal in terms of our working practices. This opens up an exciting opportunity to widen our recruitment activities to include groups of people who previously were not open to us because of the geographic and physical barriers that working in a fixed location bring. Removing these barriers and proactively searching out new ways to attract and recruit people from all areas of society will enable us to grow a much more diverse workforce with all of the cultural, social and financial benefits that this brings.
we have always considered that we drive a culture that promotes inclusion and diversity. We have always celebrated all our people's successes, but complacency is dangerous and there is always more we can do. We pay close attention to what other organisations are doing, we listen to our people, and our goal is to drive hard in this area, providing the opportunity for all who wish to take it.
Economic – employment, training and work-experience opportunities
We support localisation in the delivery of services through:
a)Local employment
We proactively look at ‘local’ employment, training and work-experience opportunities for individual where this is appropriate and deliverable.
b) Apprenticeships
Graduate and Apprentice Schemes - We employ 5no apprentices across the business including IT and people support.
c) Employability Training
We offer young people employability training via interview practice, CV assistance and familiarisation with an office environment. We have previously offered work experience and apprenticeships to young people we have been introduced to via this scheme."Wellbeing
"Communication and collaboration are vital to maintaining energy and focus especially with most employees choosing to work from home.
Staff are encouraged to meet with their teams at one of the local hubs in a network spread across the UK. And there are two annual conferences to celebrate success and bring people together.
All teams have daily Teams 'huddles' to set the focus for the day and share any issues, as well as monthly 121s. Employees get monthly updates from the Chairman and Board of Directors to keep them up to speed on business performance, with daily 'need to knows' posted on internal channels. Additionally, the chairman hosts monthly lunches, allowing employees to express any concerns directly.
Working together in a positive environment
Every day, we encourage, motivate, and support each other to maintain a friendly positive atmosphere where everyone feels valued and cared for. We have created a culture that is inclusive and diverse where everyone is encouraged to bring innovative new ideas to the table and work together to achieve our organisational goals. It’s a place where hard work and success is rewarded. All our people set Goals and Responsibilities tied to our Blueprint which are reviewed regularly throughout the year, as well as a Personal Development Plan outlining their short and long term career objectives – both within and outside
• We are advocates of diversity and inclusion, and our culture is open to everyone.
• Looking after our employees - Future Fit wellbeing -
• Early career apprenticeship and graduate programmes
• Passionate about encouraging and supporting women in tech, with above average industry standards for women in tech and females in leadership roles - International Women’s Day -
• Flexible working options for every employee where possible "
Pricing
- Price
- £1.60 a user a month
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bids@cyberlab.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.