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Cimar Ltd

CIMAR Cloud Diagnostic Image Management and Vendor Neutral Archive (VNA) Support

A Single Source of Medical Imaging Data with CIMAR's cloud VNA. Images can be archived, transferred, viewed, and connected. Non-DICOM imaging can be stored side-by-side with DICOM providing a holistic view. CIMAR provides elastic storage - no need to purchase space in advance or be concerned about high-watermark budgeting.

Features

  • VNA - Centrally accessible and searchable vendor agnostic storage
  • Disaster Recovery - long-term storage for business continuity assurance
  • PHI Normalisation - Standardise patient identifiers across all data
  • Remote Access/diagnostic viewer – Log-in from any connected device
  • Legacy archive data migration - Vendor neutral long term storage
  • 3rd Party Integrations - Integrate with EMR, RIS, Portals
  • Image Ingestion - Improve normalising incoming exams processes
  • Image Sharing – Secure real-time image sharing to anyone, anywhere
  • Image Routing - Gateway technology used to auto-route imaging
  • Automation - workflows automate activities around PHI normalisation sharing, etc

Benefits

  • Reduce On-Premise data storage and IT costs
  • Low-cost Vendor Neutral Archive
  • Low-cost disaster recovery
  • Borderless image sharing and transfer to anyone, anywhere
  • Elastic, Scalable Storage
  • Serve multiple clinical specialities
  • Cloud based deployment for AI vendors plus support
  • Professional services and consultancy support
  • DPIA support (IG and IS)
  • Cross organisational and regional integration

Pricing

£190 a unit an hour

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at d.wait@cimar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 4 4 0 0 1 6 9 3 8 2 6 3 8 9

Contact

Cimar Ltd Mr Dennis Wait
Telephone: 07771824829
Email: d.wait@cimar.co.uk

Planning

Planning service
Yes
How the planning service works
CIMAR is able to support each client's unique solution through our professional services team - business analysis, solution design and architecture are core to our platform. Diagnostic document templating, automatic routing, advanced searches and reporting can all be customised to match specific requirements. Low-cost archive/vendor neutral archive (VNA), virtual MDT meeting collaboration, and audio functionalities are also solutions configurable in our cloud. CIMAR provides imaging solutions for NHS and private hospitals, mobile diagnostic services, and clinical trial investigators, to name but a few. CIMAR specialises in vendor neutral smart connectivity essential for integration of disparate systems involved in the management of clinical imaging. Vendor Neutrality being the key that enables CIMAR to intelligently serve medical imaging as a broad spectrum.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Cloud Hosting: CIMAR Cloud Diagnostic Image Management and VNA
  • Cloud Software: CIMAR Cloud-Based Clinical Trial Management For Medical Imaging
  • Cloud Support: CIMAR Cloud-Based Clinical Trial Management
  • Cloud Software: CIMAR Cloud Diagnostic Image Management and VNA
  • Cloud Software: CIMAR Cloud PACS - Medical-Image-Management, Sharing & Exchange

Training

Training service provided
Yes
How the training service works
CIMAR provides an extensive library of on-line user support material (self-guided), and provide 'train-the-trainer' knowledge transfer as required. Additional training services can be provided upon request, including online web-event tutorials by arrangement. CIMAR also assists in providing custom support material for our clients that can be accessed by all users via our client's intranet, or log in to CIMAR's service.
Training is tied to specific services
Yes
Services the training service works with
  • Cloud Hosting: CIMAR Cloud Diagnostic Image Management and VNA
  • Cloud Software: CIMAR Cloud-Based Clinical Trial Management For Medical Imaging
  • Cloud Support: CIMAR Cloud-Based Clinical Trial Management
  • Cloud Software: CIMAR Cloud Diagnostic Image Management and VNA
  • Cloud Software: CIMAR Cloud PACS - Medical-Image-Management, Sharing & Exchange

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
CIMAR provides solutions for the legacy archive data migration - Vendor neutral long term storage.
Data can be extracted or migrated at any time from CIMAR via CIMAR's Gateway - directly to any DICOM node or suitable receiving system. Large volumes are best migrated by arrangement with CIMAR, where a cost for such migration will be quoted, dependent on volumes, and our clients' requirement complexity. e.g. to physical drive/NAS/SAN, or if we are required to transcode data to specific syntaxes for import into other systems. Numerous variables can apply, and CIMAR is always committed to making the migration as painless as possible for our clients.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
CIMAR provides access to a test environment and support to ensure clients can meet their testing requirements.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
CIMAR provides Software as a Service (SaaS) solutions as well as Platform as a Service (PaaS) solutions. CIMAR includes hosting solutions for a variety of projects and support will be project specific e.g. in the case of providing a deployment platform for partner solutions like diagnostic imaging artificial intelligence (AI) vendors.

Service scope

Service constraints
Minimal scheduled downtime for software updates and planned maintenance; scheduled during early morning hours to minimise disruption during core working hours.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support queries are vetted and triaged. Urgent requests will be answered within 2 hours during office hours [08:00-18:00] with on-call support out of hours. Weekends are supported through on-call.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Standard support: Levels 1-3 are provided as per our standard contract. All accounts are assigned a primary application specialist (technical account manager) who will monitor and support the account. Cloud support engineers oversee all accounts where required. Enterprise support for high volume organisations is agreed on a per contract basis.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Intelerad Medical Systems

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International
ISO/IEC 27001 accreditation date
Original 05/04/2019 and Current 05/04/2023
What the ISO/IEC 27001 doesn’t cover
Any functionality outside the scope of: THE PROVISION OF CLOUD-BASED MEDICAL DATA, SHARING AND STORAGE SERVICES.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • ISO9001
  • FDA 21CFRPart11
  • The Health Insurance Portability and Accountability Act (“HIPAA”)
  • Digital Technology Assessment Criteria (NHS DTAC)
  • NHS DSP Toolkit [Exceeded] add to other security certs

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

CIMAR utilises AWS cloud infrastructure and is helping the healthcare industry to migrate to more sustainable cloud solutions. AWS infrastructure is up to 5 times more energy efficient than typical European data centres. In order to continue our progress to achieving Net Zero, we have adopted the following carbon reduction targets: - CIMAR’s cloud is being migrated in stages (resulting in its entirety) to AWS London (a carbon neutral data centre – see here for details). We continue to implement further measures such as: • Continued effort to resource electricity only from renewable energy providers. • Reducing travel to a minimum, with Cloud-First and Web First approaches to software we use and meetings we conduct with suppliers and clients.

Tackling economic inequality

Measurement of income inequality is generally concerned with inequality in disposable incomes. CIMAR measures staff economic equality against the Gini coefficient aiming to remain below the UK average of 0.35.

Equal opportunity

CIMAR recognises that it is essential to provide equal opportunities to all persons without discrimination. Our policy sets out the company's position on equal opportunities in all aspects of employment, including recruitment and promotion, and provides guidance and encouragement to the staff at all levels to act fairly and prevent discrimination on the grounds of sex, age, disability, race, nationality, ethnic or national origin, gender, religion, beliefs, sexual orientation, domestic circumstances, social and employment status, gender reassignment, or political affiliation or trade union membership. This list is not exhaustive. The company policy aims for the elimination of unlawful discriminatory practices and the promotion of measures designed to combat the effects of past discrimination. The policy aims to work within the legal context of The Disability Discrimination Act (2005), The Equality Act (2010), The Sex Discrimination Acts (1975 (Amendments Regs 2008)), The Race Relations Act (1976) and The Race Relations (Amendment) Act (2003), The Rehabilitation of Offenders Act (1974), The Health & Safety at Work Act (1998) and all other statutes as and when introduced.

Wellbeing

The CIMAR wellbeing policy strive to: To create a culture in the workplace, promoting and supporting the health and wellbeing of our team. To support the team in regular physical exercise To encourage employees to make healthy eating choices To provide the team with information on mental health issues to help raise awareness To deliver non-judgemental support to any team member experiencing a mental health issue To ensure the business has well-being champions who can support the team with mental ill-health Give any team member access to the mental health policy Deliver a thorough induction for all new starters, providing an outline of the organisation, the policies and the role they are expected to play The company aim to regularly monitor team wellbeing in order to check effectiveness of this policy.

Pricing

Price
£190 a unit an hour
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at d.wait@cimar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.