Alscient Limited

Alscient Project Management

Alscient has a proven track record in Project Management, Programme Management and Governance. From our extensive experience, we have a deep understanding in how to bring together, manage and govern successful projects and programs, through close stakeholder engagement and scope management, in-built flexibility, and a collaborative delivery approach.

Features

• Quality assurance
• Resource planning
• Project delivery
• Project governance
• Stakeholder managemen
• Communications plans
• Experienced PRINCE2 and MSP Accredited Project and Programme Managers

Benefits

• Effective project delivery
• Management of multiple workstreams
• Management of live deployments
• Planning
• Change control ensures cost deviances are aligned to agreed scope
• Experienced consultants in a wide range of industries
• Robust project delivery modles, based on PRINCE2 and MSP

£750 to £1,250 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government.frameworks@alscient.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

744324328128605

Contact

Alscient Sales Team
0113 8000 200
government.frameworks@alscient.com

Planning

• Planning service: Yes
• How the planning service works: We will help by assessing current state, defining target states and gaps between current and target states. We will help plan the implementation of the initiatives in today's agile digital world, so that changes are implemented quickly and efficiently.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training programmes are developed in partnership with the buyer in question, aligned to the specific needs of end user groups across the organisation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Alscient will deliver a controlled migration of buyers’ platform(s) from their existing environment to a cloud or another cloud-based environment. Through the planning, execution, testing, and cutover phases, Alscient will be able to ensure the smooth transition of the buyer’s legacy or existing solution to new cloud service.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Alscient provides full quality assurance and performance testing. Our quality assurance and performance testing services enables buyers to implement functional, performance, stress, security and vulnerabilities testing.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: The Service Management solution we offer is comprised of two phases, the transition phase (to set up the Support Desk) and the in-life phase (to cover the provision of the support desk and inclusive hours per period of the cover). The scope of the service includes system administration support, configuration, customisation, fixes and minor enhancements requested and driven by you or by our continuous improvement programme.

Service scope

• Service constraints: No service constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will ensure that the service is covered by trained and experienced service technicians backed by a service management team. We will also make a recommendation to the amount of hours per month that is appropriate to support your solution. In addition, we will maintain an ongoing training plan to secure continuity of cover removing the reliance on any one individual.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: We provide an account manager on all GCloud engagements with responsibility for ensuring customer objectives are met, and for addressing any issues with service delivery. Our account managers act as an escalation point, and can be reached via phone or email, to respond to issues beyond the control of the team providing the service

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Amazon Web Services, Salesforce and Vonage

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: United Registrar of Systems
• ISO/IEC 27001 accreditation date: 14/092021
• What the ISO/IEC 27001 doesn’t cover: N/A.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our office is only using Green Energy (Electric) the building no longer uses gas. Our water meter is not held independently it is fed from the building main meter. We operate a flexible office policy and will continue to encourage our employees to drive less, walk, take public transportation, carpool, rideshare or bike to the office destination when possible. This not only reduces CO2 emissions, it lessens traffic congestion and the idling of engines that accompanies it. Alscient is a paperless office using the latest cloud technologies in our organisation. We will look to offset our carbon emissions by working with local councils and our landlord, recycling as many materials as possible in our office spaces and encouraging employees to recycle. We reduce business travel by air, rail, and road through effective measurement and encouraging digital working and collaboration across our organisation. We will continue to work closely with our landlord’s representative at Yorkshire House Leeds, West Yorkshire to conduct an annual trend analysis of our organisational Carbon Footprint. Working with our Landlord to support Local Council wellbeing initiatives that reduce carbon emissions cycling, discounted breakfast if walking, cycling, or running to work.

  Tackling economic inequality

  To tackle economic equality, we have taken measures since 2021 to address this resulting in exploring talent and diversity as an organisation and commenced new initiatives within the business to recruit from a wider range of sources, considering training programs such as The Officers Association, Tech Vets, AWS Generation, and Salesforce Pathfinder programs. This promotes our intention of overcoming the employment barriers for people wishing to change career or who may come from a disadvantaged background, thus supporting equal opportunities. All our employees are remunerated well above minimum wage threshold as well as benefiting from access to a range of benefits over and above their base salary including a contributary pension scheme, private health care and an employee share scheme. We do not employ anyone on zero hours contracts nor is it our policy or intention to do so. We are actively engaged in creating apprenticeship pathways to promote the opportunities for young people or people from a lower socio-economic background. Our approach to developing our workforce has always been to embrace diversity and hire the best people irrespective of age, gender, race or disability.

  Equal opportunity

  We are committed to the principle of equality and equal opportunities in employment. We are opposed to any form of less favourable treatment or financial reward through direct or indirect discrimination, harassment, victimisation to employees or job applicants on the grounds of age, race, religion or belief, marriage or civil partnership, pregnancy or maternity, disadvantaged background, sex, sexual orientation, gender reassignment or disability. And for the elimination of discrimination in pay between men and women who do the same work, or work of a similar nature or work of equal value. We actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities. Employees will be recruited and selected, promoted and trained on the basis of objective criteria. Any employee who feels that he or she has been treated unfairly or subjected to direct or indirect unfair discrimination can raise the matter through the appropriate grievance procedure when every effort will be made to secure a satisfactory resolution. Any employee making a complaint of unfair discrimination will be protected from victimisation in any form. We will not discriminate against anyone who has a spent conviction under the Rehabilitation of Offenders Act 1974.

  Wellbeing

  We encourage our employees to understand the importance of their well-being and provide medical health insurance to our staff. We encourage our staff to use the ‘right to disconnect’ to ensure people maintain a work life balance. Holidays are evaluated to ensure people do take breaks regularly to balance their work and personal commitments. We hold virtual organisational meetings with everyone in the organisation on a bi-weekly basis to share knowledge, provide guidance and enhance motivations, giving praise and thanks for peoples’ efforts.

Pricing

• Price: £750 to £1,250 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government.frameworks@alscient.com. Tell them what format you need. It will help if you say what assistive technology you use.