SCC Managed XDR (MXDR)
Our MXDR service, powered by SCC’s Aegis platform and our security operations team, offers round-the-clock protection across your entire estate. Gain a complete understanding of your environment, people, processes, and risks with our rapid incident response so your team can
concentrate on what truly matters.
Features
- 24/7/365 SOC
- Aegis - Automation and AI
- Leading Threat Intelligence
- Rapid Detection and Response
- Proactive Threat Hunting
- Holistic Cyber Insights
- SCC Analytic Rules
- Multi-Cloud Protection
- MITRE ATT&CK Aligned
Benefits
- Always on Security
- Focus on what matters most
- Optimise ROI
- Enhance threat visibility
Pricing
£1.10 a user a month
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 4 5 6 8 6 4 6 9 2 8 1 5 6 8
Contact
Specialist Computer Centres plc
Warren Strain
Telephone: 01217667000
Email: frameworksales@scc.com
Planning
- Planning service
- Yes
- How the planning service works
- All professional services required to set up this Service will be subject to separate Statements of Work and Charges and, where applicable, Service Descriptions.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Sentinel
- Microsoft Azure
- AWS
- Google Cloud Platform (GCP)
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- SCC will provide support for Security Incident management, requests for change and information requests.
Service scope
- Service constraints
-
We will provide the Service subject to the following dependencies:
• All professional services required to set up this Service will be subject to separate Statements of Work and Charges and, where applicable, Service Descriptions
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support for this service would escalated via the Account Manager. They will then address an issue through to resolution.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA (Lloyd's Register)
- ISO/IEC 27001 accreditation date
- 06/07/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A - Our certification covers all locations and services provided by SCC.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- Barclaycard Data Security Manager
- PCI DSS accreditation date
- 27/06/2023
- What the PCI DSS doesn’t cover
- N/A
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- ISO 22301 - Business Continuity
- CAS (S) - Sanitisation of classified material
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Sustainability is central to SCC’s operations and embedded into our business. Our defined carbon reduction targets are externally reported in our Carbon Reduction plan via the Carbon Disclosure Project.Covid-19 recovery
SCC’s products, services and solutions can help facilitate and implement new ways of working for our customers. Through our propositions, additional health, wellbeing and agile working benefits can be achieved.Tackling economic inequality
SCC provides employment and training opportunities, are members of the Disability Confident Scheme and supporters of the Armed Forces Covenant. Working with our supply chain we promote collaboration and diversity.Equal opportunity
SCC is an inclusive employer with various initiatives to support, engage and develop our employees. We promote supply chain diversity and have mechanisms in place to manage modern slavery risks.Wellbeing
SCC has a range of health and wellbeing activities available for our employees to access. Our volunteering programme and charity partnerships help facilitate and deliver a range of community benefits.
Pricing
- Price
- £1.10 a user a month
- Discount for educational organisations
- No