CGI
Microsoft Teams Deployment
CGI's Microsoft Teams Deployment service helps organisations in deploying and optimising Microsoft Teams to meet specific collaboration and communication needs.
As a leading public sector provider of Microsoft expertise, CGI can enable your organisation to maximise the potential of Microsoft Teams for Collaboration and Communication.
Features
- Unlock the full potential of Microsoft's powerful collaboration platform.
- Guidance and support throughout the design/deployment process.
- Trusted advisory services and guidance. Training and implementation.
- Requirements collection and validation.
- Definition of robust data backup and restore strategy.
- Comprehensive support tailored to the organisation's needs and objectives.
- Experienced Microsoft 365 and Microsoft Teams Consultants.
- Security Cleared (SC) experts available.
Benefits
- Tailored Design for your organisation.
- Develop a robust Microsoft Teams capability with optimised licensing.
- Enhanced governance and oversight.
- Defined data-sovereignty design considerations.
- Network capacity assessment for Teams suitability.
- Increased End user adoption and return on investment.
- Early-life post-implementation support and KT/handover.
- Leverage CGI's skilled and experienced Microsoft 365 and Teams experts.
- Leverage security-cleared personnel to work in sensitive environments.
Pricing
£510 to £1,300 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 4 5 9 4 7 2 2 2 9 0 2 7 6 4
Contact
CGI
CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com
Planning
- Planning service
- Yes
- How the planning service works
-
CGI's approach to helping organisations deploy Microsoft Teams comprises 3 phases:
Phase 1: Assessment (We address communication needs, existing IT infrastructure, and business goals. This assessment provides valuable insights into your specific requirements and challenges, laying the foundation for a successful deployment.)
Phase 2: Configure: (We configure Microsoft Teams to align with your organisational structure, communication workflows, and security policies)
Phase 3: Post-migration support (We conduct a thorough validation to ensure that all content, functionality, and integrations are intact and functioning as expected. This includes user acceptance testing (UAT) to verify that stakeholders are satisfied with the new environment and that business processes are not disrupted. Additionally, we provide training and support to help users transition smoothly to the new platform, equipping them with the knowledge and skills needed to leverage Microsoft Teams effectively for their day-to-day tasks) - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- CGI can provide upskilling in technologies new to a client or simply hand over services as part of the project.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Please see our Service Description above for more information on how CGI can help drive a successful Microsoft Teams setup and migration for your organisation.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- As part of our implement and adopt phases, we take the findings of the environment review and make recommendations for tuning the environment and/or the organisation's network as appropriate.
Security testing
- Security services
- Yes
- Security services type
-
- Security design
- Security testing
- Other
- Other security services
- Secure-by-design is a cornerstone of our solutions and practices.
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Post-migration, we conduct thorough validation to ensure that all content, functionality, and integrations are intact and functioning as expected. This includes user acceptance testing (UAT) to verify that stakeholders are satisfied with the new environment and that business processes are not disrupted. Additionally, we provide training and support to help users transition smoothly to the new platform, equipping them with the knowledge and skills needed to leverage Microsoft Teams effectively for their day-to-day tasks.
We can either provide early-life support as part of the plan or take on complete support of your CoE. If this is of interest, we will advise on how best we can support you in this regard during this engagement as part of our wider Digital Workplace offering, which you can find separately on the Digital Marketplace.
Service scope
- Service constraints
- No constraints. CGI can support clients on-site or remotely, and across a range of security classifications including Above Secret with suitably cleared professionals.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support levels for post-migration support are agreed on a case-by-case basis to ensure dovetailing with any existing operational support services provided by the client or their partners.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intertek Certification Limited
- ISO/IEC 27001 accreditation date
- 28/03/2024
- What the ISO/IEC 27001 doesn’t cover
- Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- CGI is a member of the Microsoft Intelligent Security Association
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Wellbeing
Covid-19 recovery
CGI continues to support our clients, local communities and charities with our programmes designed to assist their continued recovery and economic sustainability as a result of the COVID-19 pandemic.
Building on CGI’s wide experience in delivering STEM events for students, in 2022 we launched our CGI Young Dreamers programme working in partnership with government organisations and clients to support social mobility by broadening the future career prospects of students from underserved backgrounds. Young Dreamers aims to inspire young people and show the breadth of activities that could translate into STEM careers. It provides them with opportunities to enhance their skills, broaden their networks and gain confidence. It offers students industry insight, introducing them to professionals from a range of organisations and giving them a taste of how these professionals use STEM to solve real-life business problems. Our journey so far has involved over 1,400 students, supported by over 100 volunteers in three different UK locations. Students enjoyed the entire process and cited a range of skills where they felt they had progressed, including teamwork, communication, listening and presenting. We will invite contracting bodies to attend an annual Young Dreamers event to see first-hand the positive impact of the events.
CGI champions digital inclusion for all, taking actions locally to improve access to technology. We donate laptops to charities, including those that provide a home, training, work opportunities and individual support to people who have experienced homelessness. The donated laptops are being used by formerly homeless people supported by the charity to help with personal development including online training courses, IT literacy and job searching.Wellbeing
Health and wellbeing are critical to the success of our members and organisation. Therefore, we are committed to fostering a health-focused environment where all members can thrive personally and professionally. However, wellbeing is not an issue exclusively concerning our business; we are equally committed to supporting the wellbeing of the communities in which we operate. We achieve this by:
• Continually investing in programmes for our workforce, including ‘Oxygen’, our wellbeing centre of expertise, our 24/7/365 Member Assistance Programme, physical wellbeing activities and Workplace Adjustments.
• Extending health and wellbeing initiatives with our clients and suppliers.
• Promoting social wellbeing for local communities to support physical and mental health.
CGI is a signatory of 'The Mental Health at Work Commitment'. We will continue to invest in training to expand upon the 300 plus UK members who are certified Mental Health First Aiders. These members have developed a strong support network for their colleagues.
We will continue to invite our clients suppliers and communities to participate in initiatives that encourage the improvement of health and wellbeing. Examples include physical movement challenges and delivering knowledge-sharing events on health and wellbeing topics such as menopause and mental health in young professionals.
CGI funds a minimum of one volunteering day per annum for each member to support local initiatives or charities, making a significant difference to the communities in which we live and work.
We collaborate with our clients and suppliers to identify opportunities to support the wellbeing of local communities. An example of this is our kit sponsorship for local community groups and sports clubs. With a track record of aiding over a thousand different groups, our programme promotes connection, physical activity, teamwork, and community cohesion. This not only benefits individuals directly involved but also contributes to the broader community’s health and wellbeing.
Pricing
- Price
- £510 to £1,300 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.