SecureGuard Managed Security Services
CWSI is your Microsoft Security and Compliance Partner. For over 15 years we have helped businesses embrace technology change safely. We combine deep Microsoft expertise with practical experience, As a multiple Microsoft award-winner in Security and Compliance, we are easy to work with and build relationships that last.
Features
- Professional Services, Managed Service, Consulting, Design & Implementation
- Five modular services, AIGuard, DataGuard, DataGuard, DeviceGuard, IdentityGuard, WatchGuard
- AIGuard. AI access controls, data protection and risk monitoring
- DataGuard. Data Security management, insider risk prevention, data policy enforcement
- DeviceGuard. Security profile management, patch management, app & content distribution
- IdentityGuard. Continuous identity protection, secure authentication controls
- WatchGuard. 24/7 detection & response, policy management & posture improvement
Benefits
- Security that supports how people really work
- Stability that's built in, not bolted on
- Protection that's proactive, not reactive. Always watching, learning and improving
- A single view of your data, secure, compliant, under control
- Fewer Surprises and more certainty
- Security and Compliance that feels invisible because it just works
- Member of Microsoft’s Intelligent Security Association (MISA)
- Maximise ROI on Microsoft security investment.
- Secure all your devices, identities, and data with one service
- Get specialist security knowledge without the overhead
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 4 7 6 5 1 1 1 0 6 7 7 4 2 8
Contact
CW Systems Integration Limited
Robin Tyerman
Telephone: 07840839576
Email: robin.tyerman@cwsisecurity.com
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
- Other
Service scope
- Service constraints
- To follow
User support
- Email or online ticketing support
- Yes
- Support response times
-
P1 & P2 Respond within 15 minutes
P3 Respond within 30 minutes
P4 Respond within 60 minutes - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Our Jira Platform currently meets WCAG 2.1AA with active work in progress to achieve WCAG 2.2AA
- Web chat accessibility testing
- All testing is completed by our ITSM/Web chat platform provider (Atlassian).
- Support levels
-
Assurance Support provides simple break fix support with the addition of 8 hours per annum Experts on Demand for advice, problem solving and minor PS tasks.
Retained Expertise is pre-packaged block of professional services time that can be easily consumed and used across all areas of our expertise during a 12 month period.
Managed Service contracts provide a complete proactive service, providing break-fix support, platform management, change requests and 16 hours of experts on demand.
Services can be provided during Standard Business Hours, Extended Business Hours and 24x7x365.
All managed service customers are allocated a Service Assurance Manager and a Technical Account Manager. - AI chatbot
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft, Jamf, Apple, Samsung, Ivanti, Omnissa,
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £1,350.00 | £1,350.00 |
| Associate business architect | £1,350.00 | £1,350.00 |
| Business architect | £1,350.00 | £1,350.00 |
| Lead business architect | £1,575.00 | £1,575.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,350.00 | £1,350.00 |
| Senior data architect | £1,575.00 | £1,575.00 |
| Chief data architect | £1,750.00 | £1,750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,350.00 | £1,350.00 |
| Senior enterprise architect | £1,575.00 | £1,575.00 |
| Lead enterprise architect | £1,575.00 | £1,575.00 |
| Principal enterprise architect | £1,575.00 | £1,575.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £1,150.00 | £1,150.00 |
| Network architect | £1,150.00 | £1,150.00 |
| Lead network architect | £1,350.00 | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,350.00 | £1,350.00 |
| Lead security architect | £1,575.00 | £1,575.00 |
| Principal security architect | £1,575.00 | £1,575.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,350.00 | £1,350.00 |
| Solution architect | £1,350.00 | £1,350.00 |
| Senior solution architect | £1,575.00 | £1,575.00 |
| Lead solution architect | £1,575.00 | £1,575.00 |
| Principal solution architect | £1,575.00 | £1,575.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,150.00 | £1,150.00 |
| Technical architect | £1,150.00 | £1,150.00 |
| Senior technical architect | £1,350.00 | £1,350.00 |
| Lead technical architect | £1,575.00 | £1,575.00 |
| Principal technical architect | £1,575.00 | £1,575.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,575.00 | £1,575.00 |
| Principal cyber security audit and assurance | £1,750.00 | £1,750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £1,575.00 | £1,575.00 |
| Lead cyber security governance and risk manager | £1,575.00 | £1,575.00 |
| Principal cyber security governance and risk manager | £1,750.00 | £1,750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £1,350.00 | £1,350.00 |
| Lead cyber security vulnerability management | £1,350.00 | £1,350.00 |
| Principal cyber security vulnerability management | £1,575.00 | £1,575.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £1,150.00 | £1,150.00 |
| Lead cyber security penetration testing | £1,150.00 | £1,150.00 |
| Principal cyber security testing | £1,350.00 | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,350.00 | £1,350.00 |
| Lead cyber security secure systems architecture and design | £1,350.00 | £1,350.00 |
| Principal cyber security secure systems architecture and design | £1,575.00 | £1,575.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Thursday 25 April 2019
- What the ISO/IEC 27001 doesn’t cover
- Nothing
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- None of the criteria
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- E643ad5f-ba03-4c75-a554-5a44532480e6
- Other security certifications
- Yes
- Any other security certifications
- Cybersecurity Made in Europe (CSME)
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-