Riskex Ltd

AssessNET Self Assessment Module

AssessNET’s Self-Assessment Module empowers you to manage Self-Assessments globally through our simple to use platform. Our Self-Assessment module gives you the ability to create custom assessments which are specific to your organisation.


  • Create a custom set of questions for any individual needs
  • Split Assessments into sections with custom questions of varying type
  • Authorisation/Review workflows for assessments available
  • Live Dashboards with assessment status’
  • Advanced and broad search capabilities
  • Integrated Task Management for alerts and authorisation requests
  • Custom API services
  • Federation services (single sign-on)
  • UKAS Accredited ISO27001:2013 and ISO9001 by BSI
  • Riskex Health and Safety Consultancy and Training services available


  • Create entirely bespoke assessment question sets.
  • Automatic notifications keep you updates
  • Gain visibility through real-time reporting
  • Ease of access for the whole organisation through our portal
  • Ensures best practice through standardised templates
  • User friendly, step-by-step processes
  • Free upgrades


£9,995 an instance a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sales@riskex.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 13

Service ID

7 4 9 0 8 3 0 6 4 1 7 7 7 0 6


Riskex Ltd Linda Kemp
Telephone: +44 1908 915272
Email: Sales@riskex.co.uk

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
Not Applicable
System requirements
  • IE11 or above
  • Internet Connectivity

User support

Email or online ticketing support
Email or online ticketing
Support response times
Next business working day.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
We have a standard support level for all clients, regardless of business or contract size. A dedicated support team are on hand during normal business hours to answer and resolve any queries users may have.

Our service can be configured to restrict support requests to a clients dedicated support desk, if required.

All clients are allocated an account manager who is available to assist with any resolutions required.

Our service guarantees a 99.9% uptime per calendar month, allowing for scheduled maintenance to take place. All maintenance takes place outside of normal office hours, with appropriate notice given.
Support available to third parties

Onboarding and offboarding

Getting started
All on-boarding clients are allocated an account manager and implementation manager who will ensure the smooth transition onto the service. An initial implementation meeting will be scheduled to ensure that our team understand your requirements.

Our team will work with you to capture the core data required by the system. A standard administrative training session will take place to educate the key stakeholders in the management of the service.

Training provision can be either onsite or online, or a combination of both. Our team will work with you to tailor training sessions to your requirements, covering train-the-trainer sessions; specific modules; or more general system overviews. As peoples diaries can be busy, we can re-run sessions to different teams, or for a small fee produce a dedicated training video based on your specific system configuration and content.

Fully featured manuals are available throughout the service for each module, and can be accessed at any time through the system interface.
Service documentation
Documentation formats
End-of-contract data extraction
If clients require data extraction at the end of their contract, they may request this from their account manager or via the support desk. The team will extract all data from the service, including any uploaded document attachments and provide them to the client in an agreed format via an agreed delivery method. A fee is applicable and is from £3995+VAT (price dependent on volume and complexity of data)
End-of-contract process
At the end of a contract access is automatically revoked from the system.

Clients may request their data, as previously described. All data is held in our systems for a maximum of 12 months following the termination of a contract, unless requested otherwise. This ensures that the data remains available (by request) whilst a replacement service is implemented.

After 12 months, any data or attachments are deleted from our databases.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
A suite of mobile apps are available for Android and iOS, offering offline capabilities that complement the service of the main online system. The apps allow users to take the features of the system, such as task management or auditing to areas where internet connectivity isn't available and still record the necessary details in a familiar interface.

Our online service is built to work on mobile devices through the devices browser; automatically configuring itself for the devices screen size. The full capabilities of the service are available through this method.
Service interface
User support accessibility
None or don’t know
What users can and can't do using the API
API's are available for the service to perform specific requirements, such as extracting task lists, or importing user details. access to API's are available upon request.

Typically, our dedicated UK based development team will write an API to meet specific client requirements where they are not meet by our existing library.
API documentation
API documentation formats
API sandbox or test environment
Customisation available
Description of customisation
AssessNET has several hundred options that can be used to alter terminology, enable or disable functionality, or present content in different ways. A large number of these changes can be altered by clients through the system interface. Where this isn't possible, our support team are on hand to offer details about the customisable options available and configure them accordingly.

Clients can adjust menu, chart and other interface colours to assist with branding the service to their corporate image. This is in addition to being able to upload a company logo into the system and make it available on all printouts.

Details of all available customisable options will be discussed by an implementation manager during the on-boarding process.


Independence of resources
Our services are load balanced across multiple servers to ensure resource levels are not impacted.


Service usage metrics
Metrics types
A number of service metrics are available from within the service itself, including, but not limited to:

login tracking
record counts
incident statistics
audit statistics
task statistics
Reporting types
  • Real-time dashboards
  • Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Tools are available for core modules that allows the extract of data at scheduled intervals. Extracted data is held within a secure sFTP file store to be retrieved by the client as necessary. Our team control the passwords and access to sFTP file stores.

For larger, full system extracts, clients may request their data, to include uploaded files, via their account manager or our support team. A fee is applicable and is from £3,995+VAT (price dependent on volume and complexity of data)
Data export formats
  • CSV
  • Other
Other data export formats
  • Xlsx
  • Xls
  • Xml
  • Json
Data import formats
  • CSV
  • Other
Other data import formats
  • Xlsx
  • Xls
  • Xml
  • Json

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
AssessNET has a guaranteed availability of 99.9% per calendar month. Any scheduled maintenance, which may or may not cause downtime, is conducted outside of normal office hours in order to minimise disruption to users.

Our actual service uptime is approximately 99.98% per calendar month, including any scheduled maintenance periods.
Approach to resilience
This information is available upon request.
Outage reporting
Our service does not actively notify of outages. Any planned outages are reported through the inbuilt news feed with an appropriate notice period.

Identity and authentication

User authentication needed
User authentication
  • Username or password
  • Other
Other user authentication
Identity Federation with clients internal ADFS service
Access restrictions in management interfaces and support channels
Access is restricted throughout the system by granular user privileges.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
UKAS accredited by BSI
ISO/IEC 27001 accreditation date
January 2014
What the ISO/IEC 27001 doesn’t cover
Our full service is covered by our accreditation. There are no areas not covered.
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
We have a suite of in-house policies and procedures which have been audited by BSI in accordance with our ISO27001:2013 accreditation.

Our polices and procedures restrict access to infrastructure and client data to key members of our team. Access is granted on a sliding scale, depending on the level of access required for a particular role.

All employees are aware of our security policies and refresher training takes place at least every 12 months. Our board of directors are responsible for ensuring polices are followed. Our systems have appropriate controls in place to assist them in ensuring they are followed correctly.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All change requests are tracked throughout their lifecycle until they are incorporated into the main systems, where they are then tracked for support purposes.

All developments are tested against the OWASP top 10 and other controls to ensure potential security impacts are eliminated. Developments are tested across multiple browsers to ensure full compatibility.
Vulnerability management type
Vulnerability management approach
Protective monitoring type
Protective monitoring approach
Incident management type
Incident management approach

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks

Social Value



All of our team are salaried in line with competitive rates, above the Living Wage. We do not operate any zero hours contracts. We are an equal opportunity employer and employ a diverse range of people reflective of the age, gender, religion or belief, race, sexual orientation and disability of the local population.
As a small business, we do not offer a flexible working scheme, however as a responsible employer we offer flexibility on an individual basis to support our employees’ personal needs – this includes homeworking arrangements.
Ensuring that we provide an environment in which our people can thrive sits at the heart of our people strategy. Below are some of the key initiatives we offer to look after our employee’s wellbeing and to support them in their professional and personal development.
Employee Wellbeing
• The provision an Employee Assistance Programme
• The provision of Fresh fruit and refreshments
• Weekly 1-1s where line managers operate an open and approachable discussion approach covering employee wellbeing
• Weekly whole -company meetings to give staff an effective voice

Reward and Recognition
Celebrating the success and individual achievements of our teams is intrinsically build into our company culture and tangible examples include call outs at team meetings, a section in management reports and monthly employee recognition awards with certificates and prizes. The whole team are rewarded with annual bonuses linked to business performance.
Learning and Development
We are proud of our investment in apprenticeship programmes and one third of our employees started their career at Riskex as apprentices. We work closely with the local college regarding our apprenticeship schemes and employee both administrative and technical apprentices. We have two designated coaches and mentors who have specific responsibility to identify and coordinate learning and development for all employees.


£9,995 an instance a year
Discount for educational organisations
Free trial available
Description of free trial
Please contact a member of our team.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sales@riskex.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.