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CERTES IT SERVICE SOLUTIONS LIMITED

Capability as a Service

Certes Capability as a Service is a flexible, scalable, on-demand capability service that provides you with specialist resources to support under-resourced digital transformation teams: Agile Delivery, Project and Programme Management, PMO, Business Analysis, Architecture, Development, Testing, Information Assurance, Data and Security specialisms, with an extensive pool of vetted resources.

Features

  • Agile Delivery, Project and Programme Management, PMO, Business Analysis
  • Architecture, Development, Testing, Information Assurance, Data and Security specialisms
  • Rapid deployment of capability team using DDaT/SFIA frameworks.
  • Methodologies such as Agile, PRINCE2, waterfall, MOR, P3M3, and MSP
  • Capability Teams scale up/down as per project needs.
  • Embraces flexibility and quick response to evolving requirements
  • Access experienced professionals across a spectrum of roles and capabilities
  • Vetted resources in SC (Security Cleared), DV (Developed Vetting), NPPV
  • Capable of agile and traditional approaches to transformation (Agile, Waterfall)
  • Aligned with government frameworks: GDS, TCoP, Secure by Design principles.

Benefits

  • Capability-as-a-Service provide tailored skillsets and flexible service offerings.
  • Specialist resources to augment under-resourced digital transformation teams.
  • Elimination of overhead costs associated with hiring full-time team.
  • Focus on core competencies, leaving tasks to experts.
  • Rapid Response Teams, deployment and off-boarding within 5 days.
  • Skills/knowledge transfer from industry experts to your staff.
  • Skills/knowledge transfer from industry agile experts to your staff.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at luke.claydon@certes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

7 4 9 2 8 4 3 8 5 2 6 2 4 8 2

Contact

CERTES IT SERVICE SOLUTIONS LIMITED Luke Claydon
Telephone: 01675468968
Email: luke.claydon@certes.co.uk

About the service

Service categories
  • Cloud Support Services
    • Set Up and Migration
      • Project management and governance
        • Project management and governance
      • Service optimisation/right sizing
        • Service optimisation/right sizing
      • Mobilisation coordination
        • Mobilisation coordination
      • Other
        • Other

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes
Support response times
Within 1 hour at any time including weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Technical support and account managers are available 24/7, with specialist engineers on-call within 1-hour as necessary.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £500.00
Associate business architect £1,000.00
Business architect £1,100.00
Lead business architect £1,200.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,000.00
Senior data architect £1,000.00
Chief data architect £1,200.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,200.00
Senior enterprise architect £1,300.00
Lead enterprise architect £1,600.00
Principal enterprise architect £1,700.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,000.00
Network architect £1,200.00
Lead network architect £1,400.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,600.00
Lead security architect £1,800.00
Principal security architect £2,000.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,000.00
Solution architect £1,250.00
Senior solution architect £1,300.00
Lead solution architect £1,400.00
Principal solution architect £1,500.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,000.00
Technical architect £1,250.00
Senior technical architect £1,300.00
Lead technical architect £1,400.00
Principal technical architect £1,500.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £2,000.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £2,000.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £2,000.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,500.00
Principal cyber security audit and assurance £1,700.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,700.00
Lead cyber security governance and risk manager £1,800.00
Principal cyber security governance and risk manager £1,900.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £1,700.00
Lead cyber security monitoring £1,800.00
Principal cyber security monitoring £1,900.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,700.00
Lead cyber security incident response £1,800.00
Principal cyber security incident response £1,900.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,700.00
Lead cyber security vulnerability management £1,800.00
Principal cyber security vulnerability management £1,900.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £1,700.00
Lead cyber security digital forensics £1,800.00
Principal cyber security digital forensics £1,900.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £1,700.00
Lead cyber security penetration testing £1,800.00
Principal cyber security testing £1,900.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,700.00
Lead cyber security secure systems architecture and design £1,800.00
Principal cyber security secure systems architecture and design £1,900.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £500.00
Analytics engineer £1,000.00
Senior analytics engineer £1,100.00
Lead analytics engineer £1,200.00
Head of analytics engineering £1,400.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £500.00
Data analyst £1,000.00
Senior data analyst £1,100.00
Principal data analyst £1,200.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £500.00
Senior data engineer £1,000.00
Lead data engineer £1,100.00
Head of data engineering £1,200.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,100.00
Head of data ethics £1,200.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £2,000.00
Lead data governance manager £2,000.00
Head of data governance £2,000.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £700.00
Associate data scientist £1,000.00
Data scientist £1,100.00
Principal data scientist £1,200.00
Lead data scientist £1,300.00
Head of data science £1,400.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,800.00
Lead machine learning engineer £2,000.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £1,000.00
Performance analyst £1,200.00
Senior performance analyst £1,300.00
Lead performance analyst £1,400.00
Head of performance analysis £1,500.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £700.00
Application operations engineer £750.00
Senior application operations engineer £1,000.00
Lead application operations engineer £1,400.00
Principal application operations engineer £1,500.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,800.00
Senior business relationship manager £1,800.00
Lead business relationship manager £1,800.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £1,000.00
Change and release analyst £1,100.00
Change and release manager £1,200.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £1,000.00
Senior operations analyst £1,100.00
Operational control manager £1,200.00
Head of command and control £1,300.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £700.00
End user computing engineer £750.00
Senior end user computing engineer £1,100.00
Lead end user computing engineer £1,400.00
Principal end user computing engineer £1,500.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £1,000.00
IT service manager £1,100.00
Senior IT service manager £1,200.00
Head of IT service management £1,300.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,100.00
Major incident manager £1,800.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £700.00
Infrastructure engineer £850.00
Senior infrastructure engineer £1,200.00
Lead infrastructure engineer £1,400.00
Principal infrastructure engineer £1,500.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £850.00
Infrastructure operations engineer £1,000.00
Senior infrastructure operations engineer £1,200.00
Lead infrastructure operations engineer £1,400.00
Principal infrastructure operations engineer £1,500.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £700.00
Problem manager £850.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £1,000.00
Senior service desk analyst £1,200.00
Service desk manager £1,300.00
Head of service desk £1,500.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £1,000.00
Service readiness analyst £1,400.00
Service transition manager £1,500.00
Lead service transition manager £1,800.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £750.00
Junior business analyst £1,200.00
Business analyst £1,500.00
Senior business analyst £1,700.00
Lead business analyst £1,800.00
Head of business analysis £2,000.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £1,000.00
Delivery manager £1,400.00
Senior delivery manager £1,500.00
Head of (Agile) delivery management £1,800.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £1,000.00
Digital portfolio manager £1,400.00
Senior digital portfolio manager £1,800.00
Head of portfolio £1,800.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £1,000.00
Product manager £1,100.00
Senior product manager £1,300.00
Lead product manager £1,400.00
Head of product £1,500.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,800.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,800.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £1,000.00
QAT analyst £1,000.00
Senior QAT analyst £1,200.00
Lead QAT analyst £1,400.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £1,000.00
Test engineer £1,000.00
Senior test engineer £1,200.00
Lead test engineer £1,400.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,500.00
Head of test £1,800.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £700.00
Junior DevOps engineer £750.00
DevOps engineer £1,000.00
Senior DevOps engineer £1,400.00
Senior DevOps engineer - management £1,500.00
Lead DevOps engineer £1,500.00
Lead DevOps engineer - management £1,500.00
Principal DevOps engineer £1,500.00
Principal DevOps engineer - management £1,500.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £700.00
Junior frontend developer £750.00
Frontend developer £900.00
Senior frontend developer £1,000.00
Lead frontend developer £1,400.00
Head of frontend development £1,500.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £850.00
Junior developer £950.00
Developer £1,000.00
Senior developer £1,100.00
Senior developer - management £1,200.00
Lead developer £1,200.00
Lead developer - management £1,200.00
Principal developer £1,200.00
Principal developer - management £1,400.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £1,000.00
Accessibility specialist £1,200.00
Senior accessibility specialist £1,400.00
Head of accessibility £1,800.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £500.00
Junior content designer £700.00
Content designer £900.00
Senior content designer £1,200.00
Lead content designer £1,400.00
Head of content design £1,800.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,200.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £900.00
Junior graphic designer £1,000.00
Graphic designer £1,200.00
Senior graphic designer £1,400.00
Lead graphic designer £1,600.00
Head of graphic design £1,800.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £1,000.00
Junior interaction designer £1,000.00
Interaction designer £1,000.00
Senior interaction designer £1,400.00
Lead interaction designer £1,800.00
Head of interaction design £2,000.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £500.00
Junior service designer £600.00
Service designer £1,000.00
Senior service designer £1,400.00
Lead service designer £1,800.00
Head of service design £2,000.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £750.00
Lead technical writer £900.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £750.00
Junior user researcher £1,000.00
User researcher £1,200.00
Senior user researcher £1,300.00
Lead user researcher £1,400.00
Head of user research £1,800.00

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Standards Institute
ISO 9001 accreditation date
Tuesday 26 November 2024
What the ISO 9001 doesn’t cover
Nothing
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
C0fef02c-7513-4f84-a871-78c433dbd24f
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
Ae0e5b59-e95c-4b0f-b20c-9113ac48ceba
Other security certifications
No

Social value

Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at luke.claydon@certes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.