Managed Detection and Response
D2NA's Managed Detection and Response service, our Security Operations Centre, has one aim. To ensure your environment is being monitored 24/7 for live threats against your organisation. At D2NA, our experts can implement and fully manage your SOC to give you complete peace of mind, around the clock.
Features
- Security Operations Centre
- Microsoft Sentinel SIEM
- Threat Monitoring
- Incident Response
- Threat Intelligence
- Vulnerability Management
- Security Analysis
Benefits
- Improve your organisation’s security stance
- Reduce risk of attack, data loss and service disruption
- Meet regulatory compliance needs such as PCI, ISO and GDPR
- Demonstrate a high degree of due care to your stakeholders
- Improve ROI from existing security investments
- Provides detailed view of your organisation’s security posture
- Provides thorough, impartial remediation advice
- Regular communication with security teams
Pricing
£400 to £20,000 a unit a month
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 4 9 3 4 2 2 6 0 8 8 0 3 9 7
Contact
D2NA (D2 Network Associates Ltd)
Graham Doyle
Telephone: 0330 59 59 69
Email: info@d2na.com
Planning
- Planning service
- Yes
- How the planning service works
- Before implementing any SOC service, we take time to fully understand the requirements and help plan and build a bespoke solution which meets the requirements of the organisations. Our expert team will provide advice and guidance and agree an implementation plan.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Although the SOC is a fully managed service, we do provide training and ensure a basic level of understanding to stakeholders. We conduct regular meetings to ensure that all stakeholders continue to understand how the service operates and report on it's performance.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our team can assist in transitioning away from existing SIEM's or SOC providers. To do this, we will take time to fully understand the incumbent solution and devise a strategy to migrate to D2NA's solution.
Set up is based on a detailed risk assessment which also forms a key part of the ongoing services including reporting on key metrics. We also work collaboratively with IT teams to integrate logs from all agreed infrastructure components.
Setup can also optionally include risk simulation exercises to evaluate and improve your response to cyber attacks. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- Cyber Essentials and Cyber Essentials Plus
- Managed Detection and Response Services
- Vulnerability Assessments
- Certified security testers
- Yes
- Security testing certifications
- CREST
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Our service is tailored and there may be various constraints imposed by the agreed Scope of Work, following the scoping meeting at the planning stage.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24/7
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- We have a dedicated team that monitors the SIEM 24/7 for alerts. Any alerts raising concern will be investigated and if necessary, our team will be in touch with your internal team. Our SLA on alerts is 15 minutes. We conduct regular progress meetings and reports on the performance of the service.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Peers Quality Assurance Limited
- ISO/IEC 27001 accreditation date
- 30/06/2023
- What the ISO/IEC 27001 doesn’t cover
- None
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- CREST-accredited Service Supplier
- Cyber Essentials Certification Body
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
We are proud to employ a diverse workforce and support in-work progression to help our employees, including those from
disadvantaged or minority groups, to move into higher paid work by
developing new skills and earning qualifications. We believe a diverse workforce creates a stronger team, with individuals having their own opinions and world views creating a dynamic and thought-provoking approach to work.Wellbeing
Our team's wellbeing is our priority and through regular 1-to-1's, team workshops and access to physical and remote support services, we ensure our employees are able to access the support they need. We also operate strict policies which prevent our employees from "burn-out".
Pricing
- Price
- £400 to £20,000 a unit a month
- Discount for educational organisations
- No