Crayon Limited

Finops & Cloud Economics

Crayon’s Cloud Economics service delivers the key administrative tasks for managing and optimising cloud spend through budget planning and corporate performance management. Crayon's unique methodology can achieve these tasks accurately and efficiently, supported by an unrivaled team of experts and specialists across Azure, AWS, and Google.

Features

• API Integration
• Multi cloud platform - Azure, AWS & Google
• Dashboard reporting and portal management
• Rightsizing and tagging
• Hybrid use benefits and license optimisation
• Compliance reporting
• Storage optimisation
• Reserved instances
• Agreement & renewal management
• Regional resource allocation

Benefits

• Cost reduction
• Visibility
• Build sustainable governance for software and cloud consumption
• Maximise the return on investment in software & services
• Workload optimisation
• Clarity on complex licencing metrix
• Increased negotiating power
• Accurate commitment predictions
• Budget predictability
• Integrated, customised reporting

£500 to £1,250 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders.uk@crayon.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

750448414641224

Contact

Kevin Johnson
+447495 586689
tenders.uk@crayon.com

Planning

• Planning service: Yes
• How the planning service works: All projects are delivered complaint with Prince 2 methodologies and managed through Microsoft Project.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS
  • Azure

Training

• Training service provided: Yes
• How the training service works: Crayon will provide a skills /knowledge transfer for our Cloud Economics/Finops service.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS
  • Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: This service takes into consideration the investment in the licenses that are already existing and how this can be maximised when moving to the cloud. This ensures that from a compliance and costs perspective the risks are kept low.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Azure
  • AWS
  • Google
  • Office 365
  • Teams

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: All output will be peer reviewed, all data sources will be cleansed to ensure accuracy.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Procurement of cloud services , optimisation of cloud services , compliance and governance of cloud services.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: The daily communication and interaction with Crayon to meet the following SLA: ; ; Crayon’s Business Day office hours are Monday - Thursday 09:00 - 17:30 and Friday 08:00 - 16:00 ; Response times to support tickets raised are defined as 4-hour initial response; ; Resolution times will depend on the nature of the query but will endeavour to be within 4 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Crayon's helpdesk provides instant access to 400+ software and cloud experts for all types of questions and challenges on licensing and cloud rules or metrics and contract issues. A single point of contact ticketing system means communication is seamless, personal and efficient. This service currently covering over 50 software vendors and growing. ; The daily communication and interaction with Crayon to meet the following SLA: ; Crayon’s Business Day office hours are Monday - Thursday 09:00 - 17:30 and Friday 08:00 - 16:00 ; Response times to support tickets raised are defined as 4-hour initial response; Resolution times will depend on the nature of the query but will endeavour to be within 4 hours

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: TÜV SÜD Management Service GmbH
• ISO/IEC 27001 accreditation date: 08/09/2023
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Crayon's Finops and Cloud Economics service enables organisations to gain visibility of their cloud consumption. By analysing this data and applying our unique management approach, we are able to optimise an organisations estate and reduce the associated carbon footprint (e.g reduce cloud consumption and the number of services used); ; Services are delivered remotely wherever possible thus reducing emissions from consultants not being required to travel on site.

Pricing

• Price: £500 to £1,250 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders.uk@crayon.com. Tell them what format you need. It will help if you say what assistive technology you use.