ETHOS DIGITAL HEALTH LIMITED
Information Security & Governance, Clinical Safety, DTAC & Medical Device Regulatory Support
Information Governance, Cyber Security, Clinical Safety (DCB 0129 & DCB 160), DTAC and medical device services for digital health technologies.
Medical Device Regulatory Lead / UK Responsible person (internal/external certification support) & Research Innovation partnerships (critical friend). Clinical Safety Officer, Information Security & Clinical Safety Officers available & Regulatory leads.
Features
- Clinical Safety compliance & advisory service (DCB 0129 & 0160)
- Clinical Safety Officer resource provision (DCB 0129 & 0160)
- Accredited Clinical Safety Officer Training (UK CPD)
- Digital Health Regulatory strategy - spin out, start-up & SME
- Information Security compliance & advisory service
- Cyber Security compliance & advisory service
- Information Governance compliance & advisory service
- Medical Device Regulatory compliance, certification & advisory service
- UK Responsible Person, Regulatory Lead, Internal QA service
- Clinical Safety eLearning, remote, onsite & bespoke training
Benefits
- Compliance with UK NHS digital health standards
- Clinical Safety Officer provision
- Digital Health regulatory compliance and certification requirements strategy
- Reduction in deployment times using subject matter experts
- Providing resource, scale, and efficiency for digital health improvement programmes
- Understand good practice clinical risk management to evidence clinical outcomes
- Understand NHS entry level requirements for Digital Health service provision
- Reduce risks of non-compliance and costs of recruitment & retention
- Reduction of pressures on frontline staff to support clinical safety
- Short term improvement, within service CSO capacity
Pricing
£650 to £950 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@ethos.co.im.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 5 1 5 3 3 6 4 0 7 3 3 8 7 9
Contact
ETHOS DIGITAL HEALTH LIMITED
Stuart Harrison
Telephone: 07485106477
Email: info@ethos.co.im
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
-
Our training will prepare the ground for your first clinical safety officer or clinical safety supporting technical roles, equipping you with the basic requirements of the DCB0129/0160 standards, clinical risk assessment and management.
Aims of the day:
• To gain a clear understanding of the scope and scale of the requirements
• To differentiate between these standards and medical devices regulation
• To get hands-on with hazard identification and evaluation
• To understand risk control and measurements
• To understand the safety reports and the review process
Open to clinical and non-clinical.
Bespoke options for specific topics such as AI in healthcare, data analytics and other regulatory challenges can be provided. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
-
ETHOS provides an enduring service which the client can contract over a fixed period which is deliverable, and project based, or to complement existing resourcing levels.
Thereby acting on your behalf as an ongoing service support model.
Service scope
- Service constraints
- No constraints
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 48hrs
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Training Lead
UK Regulatory Lead (Medical Devices)
Clinical Safety Officer
Information Security Officer
Cyber Security Specialist
Safety Engineering Specialist
Audit / Compliance Manager
Codesign Specialist
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
ETHOS as a professional services company, currently we fall under the £5M limit with respect to Carbon Reduction Planning. However, we have strong environmental values, and our environmental impact is already exceptionally low. ETHOS business plans have made a carbon pledge to be net-zero by 2025, explicitly linked with an environmental management system (ISO 14001) accreditation by 2023, wherever applicable to our business. This objective we feel will complement our planned ISO 27001 accreditation, together with our in-situ DCB 0129 Clinical Risk Management System. These strategies will help to proactively address areas for continuous improvement in business and sustainability.
Our environmental policy sets out requirements for energy efficiency and to continuously improve our environmental performance:
• Reduction of and improvements in resource consumption (by improving efficient usage). • Reduction of our carbon footprint for all business activities (including key performance measures).
• Waste management across all areas of the business, incorporating reduction, re-use, and recycling in accordance with the principles of the waste hierarchy.
• Ensure environmental criteria is considered in the procurement of goods and services. • Certification to ISO 14001 by 2023 and on-going compliance through rigorous annual monitoring and review.
• Stakeholder engagement (including clients) are made aware of our environmental policy to ensure business is conducted appropriately. This will include the promotion of sustainability and environmental issues in the services provided, for example: o Fully digital and zero paper based processes, and deliverables o A 100% online engagement with clients wherever possible, with voluntary carbon credit schemes if travel is necessary.Covid-19 recovery
COVID-19 had minimal impact on ETHOS. Due to the nature of our professional services business (expert digital health advisory services) we worked remotely throughout the pandemic. Our Human Resources / People function is managed by experts Smart HR, ensuring that our HR function is compliant with employment legislation, drive our sustainable performance improvement and achieve our people management objectives post pandemic (recovery), which include:
• Engagement and wellbeing programmes, policies, procedures, and staff handbooks • Reward and recognition framework
• Training and development programme (including return to work/re-training) • Performance management framework • People management coaching to line managers • Talent and succession planning framework • Employment contracts – both contractor and permanent employees
ETHOS is active in providing and achieving our clients with post-pandemic health strategies. In line with our environmental and sustainability objectives, all our training services are now provided online using MS Teams. This is our solution of choice for all client engagement, although other tools are available. The subject matter expertise within ETHOS have enabled the following services to be provided within the UK NHS:
• NHS COVID App • NHS DHSC Test and Trace service • NHS X Digital Clinical Safety Strategy • COVID-19 Wristband Tracking Research project (Innovate UK), in partnership with University of Leeds
• ETHOS charitable works include professional services delivered to: o CardMedic – communication tool o DigiBete – remote diabetes management o STEM4 – teenage mental health
All of which directly contribute to the post pandemic recovery and NHS strategies for remote patient monitoring, and long term covid responses and health.Tackling economic inequality
As a professional services company, tackling economic inequality is part of our business growth plans. Our business policy provides us with the objectives of working with other organisations that align with our company size, values, and regional location. For example:
• ETHOS supply chain prioritises local SMEs alongside our sustainability goals. • Collaboration and co-working relationships are developed with organisations who reflect our values and provide services we cannot.
• Business growth planning is enabled through the UK Help to Grow framework and our established links with local academic experts provide us with the insight to further achieve our goals and leverage the intelligence to maintain our plan.
• An ongoing commitment to business management excellence through industry specific management systems including cyber security and information security compliance.
The quality and consistency of the services we offer relies upon internal expertise without outsourcing any work. Our business is located in scalable offices within regional business hub. This ensures we source locally and support businesses in our region and sector as a priority.Equal opportunity
The ETHOS approach is to lead the sector based on our values and commitment to qual ity improvement in health and care utilisation of technology solutions for patient benefit . ETHOS values diversity and inclusion in the workplace, with our clients and through our collaboration partnerships. Guided by our values and governed by our HR / People function, we employ people from diverse backgrounds, perspectives, and abilities. This creates the safe environment and work space where our people can develop and grow without issue. Our HR function provides the right inhouse training to maintain standards and guide our growth alongside our values, this is periodically measured for effectiveness as part of our management system. Through this inhouse training we ensure our people are upskilled and ready for work, inclusive and respectful in everything they do.
Our business objectives and growth plan include building a diverse, inclusive, healthy, and empowered workforce. We also have a responsibility to the community in which we work locally, both those we work in and beyond to help reduce inequality, raise aspirations, and promote social and digital inclusion.Wellbeing
ETHOS operates a work from home policy as a default to all new people we bring into the company. We recognise that we need to support our people who look towards a healthier work / life balance, be closer to their families and as part of our sustainability goals. We have maintained our work from home policy for all our people who wish to, and support is provided through our outsourced HR partner SmartHR. ETHOS provides our people with assistance and access if needed to recognised health and wellbeing services. Our focus on wellbeing complements our inclusion and sustainability objectives and goals. ETHOS promotes a strong and healthy workplace where our people can be safe to express themselves and perform at their best.
Pricing
- Price
- £650 to £950 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@ethos.co.im.
Tell them what format you need. It will help if you say what assistive technology you use.