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INTERWORKS EUROPE LTD

Atlan

Atlan is a modern data collaboration workspace. By acting as a virtual hub for data assets (tables and dashboards to models & code), Enables teams to create a single source of truth for their data assets and collaborate across modern data stack through integrations with BI tools and more.

Features

  • Data Discovery
  • Data Governance
  • Metadata Management
  • Data Catalogue
  • Browse and filter customise data search and discovery
  • Data Preparation
  • Collaboration
  • Data Management
  • Management

Benefits

  • Offers simple search capabilities to discover specific data sets
  • Integrates data and data-related technologies into a single environment
  • Create self-service ecosystems by reducing dependencies
  • Allows users to help future users interact and interpret data
  • Permits profiling of data sets for increased organization
  • Improve the agility of your data team
  • Indexes metadata descriptions for easier searching and enhanced insights
  • Presents information and analytics in digestible, intuitive, visually appealing way
  • Promote governance and a sustainable data culture
  • Visualize data flows and lineage with reports and dashboards

Pricing

£0 to £10,000 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Daniel.rostron@interworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 5 1 5 4 1 3 3 1 5 0 4 8 8 5

Contact

INTERWORKS EUROPE LTD Daniel Rostron
Telephone: 07531541276
Email: Daniel.rostron@interworks.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Private cloud
  • Hybrid cloud
Service constraints
No specific constraints
System requirements
All available via https://atlan.com/?ref=/p/data-catalog-atlan/

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday - Friday 9-5pm, max response time of 4 business hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Users go to https://interworks.com/help and click on 'Assist', select "Assist Support" and complete online form
Web chat accessibility testing
None as yet but we would welcome the opportunity to do so if requested
Onsite support
Yes, at extra cost
Support levels
We provide office hours support desk service via email, phone and video conference. Support is provided free of charge for anything to do with ensuring that the software is working as it should. Support is only charged for work which would classify as consulting assistance - this is usually separately agreed with clients in advance. All accounts have an assigned account manager.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
https://developer.atlan.com/concepts/
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
https://ask.atlan.com/hc/en-us/articles/7091095291407-Tenant-offboarding
End-of-contract process
https://ask.atlan.com/hc/en-us/articles/7091095291407-Tenant-offboarding

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The experience of the consumption of dashboards and analytics via mobile browser or desktop browser is the same. We offer guidance on optimising dashboard layout so that they are still effective on smaller mobile devices.
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
As described here https://developer.atlan.com/models/api/
API documentation
Yes
API documentation formats
Other
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Atlan is designed to perform at scale

Analytics

Service usage metrics
Yes
Metrics types
Usage based metrics and cataloging
Reporting types
  • Real-time dashboards
  • Regular reports

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Platform, User Tiers, Connectors, Add-Ons

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Atlan enables you to export all your assets or a filtered subset of assets and asset metadata to Google Sheets and Microsoft Excel spreadsheets.

Once your Atlan admin has integrated a supported tool, you will be able to export your assets and asset metadata to spreadsheets.

Your existing permissions and access policies in Atlan will determine whether you can export assets, but at a minimum you'll require read permission on the assets you want to export.
Data export formats
Other
Other data export formats
  • Google Sheets
  • Microsoft Excel
Data import formats
Other

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
NA
Approach to resilience
NA
Outage reporting
Atlan will notify you in advance if we need downtime or experience an outage for whatever reason.

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
NA
Access restriction testing frequency
At least once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
NA
Information security policies and processes
NA

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
NA
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
NA
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
NA
Incident management type
Supplier-defined controls
Incident management approach
NA

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Atlan are committed in supporting employee wellbeing and best practice.

Pricing

Price
£0 to £10,000 a user a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
https://atlan.com/demo/
Link to free trial
https://atlan.com/demo/?ref=/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Daniel.rostron@interworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.