AMENTUM CLEAN ENERGY LIMITED

Digital Transformation Service

Our Digital Transformation Service helps clients improve their business outcomes by modernising their technology, processes, skills, and culture. We assess business and user needs, update digital strategies, implement new systems, and train staff to leverage digital tools for improved operational efficiency, data-driven decision making, and customer experience.

Features

• Establishing transformation strategies aligned with business outcomes
• Holding strategy workshops to prioritise solutions and develop transformation roadmaps
• Undertaking Business Analysis, Stakeholder Needs, Stakeholder Engagement, and Stakeholder Management
• Capturing As-Is and To-Be Enterprise Architecture
• Implementing on-premises IT infrastructure modernisation and cloud migration
• Digitising and digitalising client data, technologies, and processes
• Developing rapid proofs of concept, automating tasks, and streamlining workflows
• Designing solutions to make more effective use of enterprise data
• Introducing effective data management and a data culture
• Driving and supporting organisational change – culture and training

Benefits

• Measurably improve service value and reduce friction for the public
• Invest only in areas that derive the highest value outcomes
• Use collaborative roadmaps to unlock maximum value from digital initiatives
• Enhance understanding of your own Enterprise Architectures
• Leverage actionable insights to anticipate and address business problems
• Foster innovation by enabling new business models like self-service
• Ensure employees are digitally enabled to meet customer needs
• Receive effective knowledge transfer regarding skills, tools, and processes
• Improve user experience through a user-centred design approach
• Improve collaboration and communication within your organisation

£840 to £1,630 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at oliver.hart@global.amentum.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

751967377630826

Contact

Oliver Hart
+4402039802000
oliver.hart@global.amentum.com

Planning

• Planning service: Yes
• How the planning service works: We guide our clients through the planning and implementation of cloud services via our proven Digital Transformation Service, which aligns to the Government Digital Services framework. In so doing, we help buyers across activities such as determining the types of cloud services (Infrastructure-, Platform-, and Software-as-a-Service) that are most appropriate based on intended usage patterns. This information helps us to design the right cloud services and to help select the best provider(s) under the circumstances. We also help with assessing the suitability of existing cloud migration products and approaches and in determining whether private, public, multi-, or hybrid cloud solutions best meet the need. We are AWS and Microsoft cloud partners but are not limited to their cloud platforms.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We enable our clients – including clients with sensitive requirements – to successfully exploit public cloud services from the major cloud providers including Microsoft, AWS, Google, Oracle, and IBM. We offer the full lifecycle of cloud setup and migration services tailored to each client’s situation and desired outcomes, using a five-step end-to-end process. The process spans business case development, application assessment, migration strategy development and validation, migration execution, and operating/optimising to ensure smooth migration. In line with our process, our specialists work with clients to develop hosting strategies, define operating models, and implement the migrations that best meet evolving business outcomes. Our migration service assesses existing applications to identify and implement the best cloud migration approach on a case-by-case basis; this could be anything from a straightforward lift and shift approach to the full re-architecting of a solution. In so doing, we bring a strong cyber security focus, ensuring that all solutions fully address NCSC’s cloud security principles.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We hold ISO-9000 certification and have experienced test engineers who deliver a range of Quality Assurance and performance testing services for our clients, including defining and establishing test policy, test strategy, test tooling consultancy, test project health check assessments, and test process re-engineering. Our people have experience working across cloud and non-cloud environments. Their expertise covers functional and non-functional requirements verification and validation, scalability testing, load testing, data migration, security testing, and testing for sector specific certifications.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide cloud hosting services to a broad range of customers from a variety of industries, across the Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Oracle Cloud Platform (OCP), and IBM Cloud platforms. We also provide a service to manage our clients’ own private cloud or hybrid infrastructure. This service includes first- through to third-line support via our Digital Services Hub (DiSH) service desk that provides UK business hours support. Key features of our cloud hosting services include proactive monitoring and alerting, service desk, automated alerting and dashboards, network operations, security operations, software licence management, Integration with Service Management tools, capacity management, and regular service reviews. We also provide Digital Transformation services and can manage hosting environments for our clients, either on-premises or in the public Cloud. We do so via resource augmentation, as part of a project team, or as a managed service.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide first-, second-, and third-line support to our clients via our 9 to 5 weekdays Digital Services Hub (DiSH) service desk. We provide real-time telephone support and email support, responding to emails within 24 hours. We tailor the costs of each support level to the specific needs of our clients to ensure we provide the right level of support on a case-by-case basis. We provide a technical account manager for all client engagements and provide a support engineer depending on the specific needs of the client.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA Limited
• ISO/IEC 27001 accreditation date: 26 February 2023
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to having a net positive impact on people’s lives through the work that we do and the services we deliver. Our approach to maximising positive outcomes for the economy, society and the environment is guided by our sustainable business strategy, which is fully integrated into our global business model. Our strategy is aligned with the United Nations Sustainable Development Goals (SDGs) to clearly demonstrate how we are contributing to the delivery of social value outcomes. With respect to fighting climate change, we are committed to the effective stewardship of the environment through the delivery of additional environmental benefit and influencing staff, suppliers, customers, and communities to support environmental protection and improvement.

  Covid-19 recovery

  We are committed to having a net positive impact on people’s lives through the work that we do and the services we deliver. Our approach to maximising positive outcomes for the economy, society and the environment is guided by our sustainable business strategy, which is fully integrated into our global business model. Our strategy is aligned with the United Nations Sustainable Development Goals (SDGs) to clearly demonstrate how we are contributing to the delivery of social value outcomes. With respect to the COVID-19 recovery, we are committed to helping local communities to manage and recover from the impact of COVID-19 through the creation of employment, re-training and return to work opportunities, supporting people, communities, organisations and businesses to manage and recover from the impacts of COVID-19, supporting the physical and mental health of people affected by COVID-19, and delivering improvements to workplace conditions that support the COVID-19 recovery effort.

  Tackling economic inequality

  We are committed to having a net positive impact on people’s lives through the work that we do and the services we deliver. Our approach to maximising positive outcomes for the economy, society and the environment is guided by our sustainable business strategy, which is fully integrated into our global business model. Our strategy is aligned with the United Nations Sustainable Development Goals (SDGs) to clearly demonstrate how we are contributing to the delivery of social value outcomes. With respect to tackling economic inequality, we are committed to creating new businesses, jobs and skills and increasing supply chain resilience and capacity by creating opportunities for entrepreneurship, helping new organisations to grow, creating employment and training opportunities in high growth sectors, supporting training and educational attainment that addresses skills gaps, creating a diverse supply chain, supporting innovation, disruptive technologies, and new ways of working, collaborating with our supply chin partners, and by taking action to identify and manage cyber security risks.

  Equal opportunity

  We are committed to having a net positive impact on people’s lives through the work that we do and the services we deliver. Our approach to maximising positive outcomes for the economy, society and the environment is guided by our sustainable business strategy, which is fully integrated into our global business model. Our strategy is aligned with the United Nations Sustainable Development Goals (SDGs) to clearly demonstrate how we are contributing to the delivery of social value outcomes. With respect to equal opportunity, we are committed to reducing the disability employment gap and tackling workforce inequality through action that increases the representation of disabled employees, supporting disabled people in developing new skills, action that identifies and tackles inequality in employment, skills and pay, supporting in-work progression to help people move into higher paid work, and by taking action to identify and manage the risks of modern slavery.

  Wellbeing

  We are committed to having a net positive impact on people’s lives through the work that we do and the services we deliver. Our approach to maximising positive outcomes for the economy, society and the environment is guided by our sustainable business strategy, which is fully integrated into our global business model. Our strategy is aligned with the United Nations Sustainable Development Goals (SDGs) to clearly demonstrate how we are contributing to the delivery of social value outcomes. With respect to wellbeing, we are committed to improving health and wellbeing and community integration through action that supports the physical health and mental wellbeing of employees, influencing suppliers, customers, and communities to support health and wellbeing and integrated communities, and collaboration with users and communities in the co-design and delivery of services.

Pricing

• Price: £840 to £1,630 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at oliver.hart@global.amentum.com. Tell them what format you need. It will help if you say what assistive technology you use.