Analytics and Insight Delivery
Morson Praxis provides analytics and insight delivery services to design, build, and deploy reporting and analytics solutions. We deliver dashboards, analytical models, and insight layers across public, private, and hybrid cloud environments, enabling organisations to turn data into actionable insight and informed decision-making.
Features
- Delivery of analytics and insight solutions
- Design and build of dashboards and reports
- Development of analytical and semantic data models
- Operational and performance analytics delivery
- Integration with data platforms and digital services
- Data visualisation and insight layer implementation
- Analytics aligned to defined business requirements
- Support for embedded analytics within services
- Multi-supplier delivery environment collaboration
- Deployment and transition into live operation
Benefits
- Improved decision-making through trusted insight
- Clear visibility of operational and performance metrics
- Faster access to meaningful analytics
- Better use of existing data assets
- Reduced reliance on manual reporting
- Improved consistency of analytics outputs
- Analytics embedded into everyday workflows
- Clear transition from build into live operation
- Stronger foundations for advanced analytics and AI
- Improved confidence in data-driven decisions
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 5 2 4 8 1 8 0 8 6 9 9 8 8 3
Contact
MORSON PRAXIS
Linton Ward
Telephone: +44 7966 158 482
Email: linton.ward@morson-projects.co.uk
About your service
- Service categories
-
Application Development and Deployment
Application platforms
Deployment centric application platforms
- Application Server Software Platforms
- Cloud Deployment-Centric Application Platforms
- Transaction Processing Monitors
- Multi cloud support
- Yes
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Hybrid cloud
- Service constraints
- Not applicable
- System requirements
- Not applicable
User support
- Email or online ticketing support
- Yes
- Support response times
-
Response times are agreed to align to Framework Buyer requirements. Response and resolution SLAs are prioritised from the most urgent (Category A/ complete system or critical feature down) to the least urgent (Category E/ cosmetic error).
Each Service Support Type has a standard SLA which is tailored to meet Buyer requirements by mutual agreement. We always accommodate the prioritisation of activities/issues in accordance with Buyer needs.
Support hours of coverage range from normal working day for all categories to 24*7 for Category A. Coverage is always aligned with Buyer priorities to ensure adequate support provision during critical periods. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
Support levels are agreed to align to Framework Buyer requirements. Response and resolution SLAs are prioritised from the most urgent (Category A/ complete system or critical feature down) to the least urgent (Category E/ cosmetic error).
Each Service Support Type has a standard SLA which is tailored to meet Framework Buyer requirements by mutual agreement. We always accommodate the prioritisation of activities/ issues in accordance with Buyer needs. For example, we can increase the priority of issue resolution during periods of critical business activities.
Support hours of coverage range from normal working day for all categories to 24*7 for Category A. Coverage for different categories is always aligned with Framework Buyer priorities to ensure adequate support provision during critical business periods.
The location, hours of service, response and resolution times agreed determine the cost of providing support services.
Provision of A TAM or dedicated service management resource is another support service offered by Morson Praxis. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Morson Praxis provides online documentation and a Chatbot interface to assist users using our services.
- Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
- Morson Praxis provides an extraction service for user data that will be reviewed on exit to agree the requirement.
- End-of-contract process
- Any work in progress is handled in accordance with the early-exit provisions, where applicable, and all outstanding WIP are settled accordingly.
- Documentation accessibility standard
- WCAG 2.2 A
Using the service
- Web browser interface
- Yes
- Supported browsers
- Microsoft Edge
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Not applicable
- Service interface
- Yes
- User support accessibility
- WCAG 2.2 A
- Description of service interface
- The service interface is an API.
- Accessibility standards
- WCAG 2.2 A
- Accessibility testing
- Not applicable.
- API
- Yes
- What users can and can't do using the API
- API is used for the purpose of submission and reading a user’s own solutions or resolutions. Role based access controls (RBAC) are applied contextually to each user profile / group and agreed with Framework Buyer. Changes to each user’s role are managed through our change control process and can be increased / reduced in level to align to the specific activity that the user is required to undertake.
- API documentation
- Yes
- API documentation formats
- Open API (also known as Swagger)
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- Morson Praxis provides a white label product that can be customised to add additional features subject to review.
Scaling
- Independence of resources
- Morson Praxis’s global SaaS platform prevents users from being impacted by heavy demand from other users through a combination of elastic infrastructure and global/ local load balancing. Our global load balancing solution ensures no single data centre becomes overloaded and automatic failover is instigated if a region is stressed. Once traffic reaches a region a regional load balancer distributes requests evenly across computer nodes with algorithms ensuring equitable usage so that no single application instance becomes overloaded by a single heavy user.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Morson Praxis offers Framework Buyer user usage and service performance metrics which are made available via our platform reporting module. Morson Praxis will also work with Framework Buyers to agree any bespoke reporting requirements and the frequency / options available in terms of provision of reporting.
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
- Resource tagging
- No
- FOCUS resource tagging
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 4.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- NCSC approved service provider
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation / Secure Erase
- Physical Destruction / Hardware containing data is completely destroyed
Data importing and exporting
- Data export approach
- Morson Praxis provides backend components to enable data extraction via an API interface. The enables users to obtain data in CSV or PDF formats through either a direct file download or an email with the attached file presented. Morson Praxis will work with the Framework Buyer in order to agree and configure the user groups and reports available on an RBAC (Role Based Access Control) basis.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- SLAs are agreed to align to Framework Buyer requirements and cover a range of options for availability ranging from normal working day to 24*7. In the unlikely event that Morson Praxis did not meet the levels of availability guaranteed to Framework Buyer we would off a refund aligned to 5% to 10% of contract value negotiated based on the requirements of the service.
- Approach to resilience
- The detailed requirements for each service will be agreed with the Framework Buyer. As standard, Morson Praxis services are based on a resilient failover architecture with anticipates failure and reroutes traffic to healthy components without user interruption. Redundancy is built in across multiple layers and load balancers and orchestration constantly monitor the solution. Automated rerouting (failover) is implemented based on load balancing, zone level and region level failover (active/active).
- Outage reporting
-
Morson Praxis aligns reporting requirements to Framework Buyer needs. Options to report outages include a dashboard view, an API and email alerting. Where appropriate, Morson Praxis will include additional elements for example escalation processes for high impact issues where the Framework Buyer is alerted by text message / phone call and the major incident management process is implemented.
Reporting on outages can also form part of agreed monthly or quarterly service review packs and there are options to agree SLAs related to outages.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Multi-Factor Authentication (MFA)
- Access restrictions in management interfaces and support channels
-
We operate a secure SaaS platform which enforces strict separation between customer environments and internal administration/support tools. Our approach focuses on:
• Who? (identity management and least privilege)
• How? (secure, audited, time bound)
• What? (granular permissions)
• Why? (justified and logged)
We ensure that the environment aligns to the security requirements for the service. Options available include List X accreditation, implementing segregated networks, use of access controls to the office/ room, encrypted laptops, multi factor authentication etc. Role based least privilege access controls are agreed/implemented based on the requirement for each role and managed through change control. - Access restriction testing frequency
- At least once a year
- Management access authentication
- Multi-Factor Authentication (MFA)
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- Between 6 months and 12 months
- Access to supplier activity audit information
- You control when users can access audit information
- How long supplier audit data is stored for
- Between 6 months and 12 months
- How long system logs are stored for
- At least 12 months
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Morson Praxis has a range of robust, established information security policies and processes that cover information security, data protection, acceptable use of systems, software and hardware management, access control, incident reporting, and business continuity. These are supported by appropriate technical and organisational controls, regular reviews, and ongoing staff awareness and training. Morson Praxis’s IT reporting structure defines all team member roles (IT Director, IT Helpdesk Manager, IT Helpdesk Engineers, IT Technicians, IT Infrastructure Engineers, Information Systems Engineers) responsibilities, and lines of authority. Clarity in structure ensures that teams operate efficiently, communicate effectively, support operational efficiency, and drive innovation – in alignment with the company’s strategic goals.
- Software Security Code of Practice
- Yes
Operational security
- Configuration and change management standard
- Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
- Configuration and change management approach
-
Morson Praxis offers a range of flexible support options which can be tailored to suit Framework Buyer requirements.
Services include change management, configuration management and service requests. Hours of support and Service Level Agreements can be tailored to ensure sufficient cover based on risk/ organisational priorities and include call-off services which cover activity such as audit support, testing, enhancements, and training.
The approach that is agreed with the Buyer will assess tracking and security requirements. When implementing solutions for Buyers, we complete a Client Service Statement of Applicability which will document the controls and security measures applicable to the solution. - Vulnerability management type
- Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
- Vulnerability management approach
-
Morson Praxis continuously monitors systems for vulnerabilities both internally and externally, and implements immediate patching aligning to the CE+ requirement. Our business also implements emergency patching outside of this process whenever a critical vulnerability is identified.
Signs of security incidents are proactively managed by our Managed Detection & Response service alongside our Vulnerability Management & Remediation service. 24/7/365 response capability against active incidents is enabled by our Managed Detection & Response service and Networks & Cyber Security team.
The root causes of incidents are always properly investigated, with corrective actions swiftly implemented. - Protective monitoring type
- Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
- Protective monitoring approach
- Our Managed Service Security Provider (MSSP) led by Grant Thornton operates jointly with Morson Praxis to deliver our continuous risk-based security monitoring across our estate. This blends telemetry collection, analytics (SIEM) threat intelligence, automated controls and human investigation for 24*7 coverage. If the MSSP SOC identifies a threat this is raised as a ticket and assigned an appropriate severity. Any identified potential comprises are investigated, remediated and customers are notified within a reasonably practical timeframe, typically 72 hours.
- Incident management type
- Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
- Incident management approach
-
Morson Praxis’s incident management process combines internal security operations with a Managed Service Security Provider (MSSP) to deliver 24*7 threat detection, rapid triage, coordinated containment, and structured resolution.
The MSSP assesses false positives versus genuine threats, and once an alert is triggered a rapid triage is performed to determine severity. This is then raised in our secure ticketing system and assigned for resolution. Service Requests and knowledge articles support a standard process for dealing with common events and our process ensures incidents are handled consistently, efficiently and compliantly. Reporting is delivered through the ticketing system with requirements agreed up front. - Post-quantum cryptography secure
- Yes
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Discount for educational organisations
- No
- Free trial available
- No
Discount percentage by annual call-off contract value (excluding VAT)
- Less than £250,000
- 1%
- Between £250,000 and £500,000
- 1.5%
- Between £500,001 and £1,000,000
- 2%
- Between £1,000,001 and £2,500,000
- 3%
- Between £2,500,001 and £5,000,000
- 4%
- Over £5,000,001
- 5%
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- United Registrar of Systems (URS)
- ISO/IEC 27001 accreditation date
- Sunday 22 June 2025
- What the ISO/IEC 27001 doesn’t cover
- Not applicable.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- United Registrar of Systems (URS)
- ISO 9001 accreditation date
- Sunday 23 March 2025
- What the ISO 9001 doesn’t cover
- Not applicable.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 26216c47-0a02-4d19-abe0-94fb79b308f6
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 1cbcfb9f-b157-442d-aec9-5d0f5c56b6c4
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Measures for making facilities used in the delivery of the contract available for community groups, education or training
- Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Introducing transparency to pay and reward processes
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
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Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-