MTI Technology Ltd

MTI Hybrid Datacentre Modernisation & Rationalisation

MTIs Hybrid Datacenter offering is designed to:
Simplify operations with Software-driven automation and lifecycle management
- Provide better overall business value and lower TCO
- Be flexible to adapt to technological advances
- Be agile enough to support changing business needs

Features

• Hybrid Datacentre
• IaaS
• Datacentre Modernisaiton
• Datacentre Migration
• Hybrid Cloud
• Zero Trust Architecture

Benefits

• Automated Deployment
• Secure by Design
• Inherently Secure
• Application Security
• User Experience
• Simplified operations

£390 to £1,890 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid@mti.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

754868464718310

Contact

Darren Moyes
01483520200
bid@mti.com

Planning

• Planning service: Yes
• How the planning service works: MTI has experienced Cloud experts on hand to help design the underlying infrastructure and support migration of applications and workloads to the new platform. This service is designed to accelerate transformation and minimise risk. ; ; The service is split in to two clearly defined stages; Cloud Design and Cloud Migration. These services are not mutually exclusive.; ; ●Cloud Design & Implementation service:; ; On completion of a Cloud Readiness Assessment, MTI will carry out a detailed IaaS platform design. This will use the detailed output from the readiness assessment report to build the foundation of the solution.; ; Typical components included in the design phase will include:; ●Virtual network topology design; ●Platform location and availability; ●Platform scaling; ●Storage design; ●Security; ●And more; ; ●Cloud Migration:; ; This service focuses on helping to define a clear technology pathway for migration and identifies potential dependencies and blockers that influence the migration itself or require remediation to ensure a successful project. MTI will help plan, configure and test each application and workload.; ; This Service Includes:; ●Migration planning and strategy session; ●Set up and run relevant tools and batches; ●Identify and assist with remediation tasks; ●Assistance with migration of applications and workloads; ●Testing of migrated workloads
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • IaaS
  • AWS
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • Hosted Datacentre

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The aim of the plan is simply to provide a list of all tasks that need to be completed and the order that they must be completed.; ; Once the underlying cloud infrastructure has been implemented, the final phase in any cloud migration project is to start the actual migration of workloads. ; ; Before carrying out any migration, the first step is to create a migration plan. A large part of this step is to review the results from your readiness assessment to enable you to plan the order that work must be carried out.; ; This will include planning any remediation work, confirming which workloads can be easily moved, and which will be more difficult. Again, a readiness assessment will provide you with all the details needed for this.; ; You should also identify/confirm any specific test criteria. Some workloads may require minimal testing before full migration. Others may need an extended pilot phase depending on complexity and business criticality.; ; Again, use the migration planning stage to confirm who should be involved in any testing and agree what constitutes success and failure for each workload to be migrated.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: MTI have a Quality Assurance (QA) process that mirrors the nationally recognised standard of ISO 27001.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
• Certified security testers: Yes
• Security testing certifications: CHECK

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: MTI has a dedicated operations center that offers comprehensive maintenance and support services to support HW and SW. From a single system to your entire infrastructure the highly accredited 24x7x365 UK wide support team are on hand to offer support.; ; The MTI Service Portal is also available for customers with managed services contracts. From here customers can instantly report issues, monitor active incidents, raise service requests and request a new contract, contract expansion and extension.

Service scope

• Service constraints: No known, constraints. Our cloud services are all bespoke so and constraints will be identified at the design phase.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: ●Basic Support- Next business day; ; ●Pro Support- next business day or 4 hour for mission critical; ; ●Premium Support- under 4 hours to site with kit (average 2.2 hours)
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: ●Basic Support- Next business day ; ; ●Pro Support- next business day or 4 hour for mission critical ; ; ●Premium Support- under 4 hours to site with kit (average 2.2 hours)

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Azure, AWS

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 06/09/2019
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change; ; MTI publishes an annual Quality & Environmental (Q&E) Policy statement, which is aligned to its ISO 9001 & ISO 14001 accreditations and the annual EcoVadis CSR review and accreditation. MTI’s Corporate & Social Responsibility policies integrate our business values and operations to meet our strategic objectives and the expectations of our customers, employees, investors, suppliers, the community and the environment. By putting our CSR into practice, we are committed to conducting ourselves responsibly and in an ethical manner, creating a positive and supportive working environment, supporting local communities, improving service levels to customers, acting fairly and collaboratively with suppliers and other third parties, to deliver solutions that support our environmental objectives. Our Environmental Management System, recognised by independent ISO 14001 Environmental Management certification, incorporates our Environmental Policies and Procedures.Demonstrating our commitment to protecting the environment and sustainability. We undergo regular independent audits to demonstrate our commitment to improvement. Our management review programme and CSR and Environmental Reporting, evaluate and demonstrate our environmental achievements, through measurement of impacts as a result of all business activities, monitoring of reduction targets, achievements against objectives & results from our activities, initiatives and environmental commitments. Our FY2022 focus includes; Zero-Carbon Society: we will strive to achieve zero emissions from our own business activities and encourage carbon neutrality within our supply chain. Through comprehensive energy conservation activities and the use of renewable energy, we aim to reducing our carbon footprint and impact on the environment through reduction of contributions to greenhouse gases (GHGs) and annual CO2 emissions, and support supplier commitments; •Partnering with Tier-1 suppliers who are committed to carbon neutrality, evidenced through annual environmental and sustainability assessment •Commitment form partners/product vendors to commit to supplying packaging with a minimum of 50% recycled content (80% Cardboard) or be entirely derived from sustainable sources.

  Covid-19 recovery

  Covid-19 recovery; ; In response to the COVID-19 pandemic, MTI has implemented thorough in-house technology solutions allowing over 90% of our staff to be based at home, including the majority of our service delivery staff. This approach provides greater job opportunities across the region without the potential for geographically disadvantage, and ensures we have skilled staff locally across the UK to deliver our core services. Where MTI are delivering longer-term services to Buyers, MTI is committed to sourcing and utilising local suppliers to provide relevant elements of the service and would support running local supplier days to publicise the delivery and give opportunities for local company involvement. MTI recognises that the COVID-19 pandemic presents challenges for graduate employment and is offering employment opportunities for graduates in order to support local students to progress from higher education into jobs utilising their skills and knowledge.

  Tackling economic inequality

  Tackling economic inequality; ; MTI has invested significantly in developing in house skills and capabilities in order to provide high-class services across a wide range of technologies and disciplines, with emphasis on providing a wide range of professional and managed services. Our Internal Development Programmes and individual development plans ensure that all employees are offered opportunities for learning and development and provides skills training for new employees and existing employees to prepare them for promotions, transfers or new responsibilities. Our development programmes help our employees stretch their capabilities and those of the organisation, upskilling employees through investments in a wide range of skills and product training and development for staff and managers to broaden opportunities. Building a diverse and inclusive workplace has become an imperative part for the all-round growth and development of MTI. Therefore, our HR team takes tangible steps to create a workplace that is committed to diversity and inclusion, including providing career opportunities to support disadvantaged people into the workplace. MTI are registered to the Disability Confident scheme, and have agreed to the Disability Confident commitments to provide interventions to increase employment opportunities and retention for people with a long- term health condition or disability to support these people into employment.

  Equal opportunity

  Equal opportunity; ; We recognise our obligations under the Equality Act 2010, Article 119 of the Treaty of Rome, The Race Relations Act, The Employment Equality (Sexual Orientation) Regulations 2003 and The Employment Equality (Religion or Beliefs) Regulations 2003, and The Codes of Practice published by the Equal Opportunities Commission, the Commission for Racial Equality and the European Commission; We are committed to the principle of equal opportunities in employment. We are opposed to any form of less favourable treatment or financial reward through direct or indirect discrimination, harassment, victimisation to our staff members or job applicants on the grounds of race, religious beliefs, political opinions, creed, colour, ethnic origin, nationality, marital/parental status, sex, sexual orientation, offending past, disability, age, caring responsibilities or social class. We extend protection under this Policy to our suppliers, customers, contractors, and others who are on our premises and in return expect all suppliers, customers, contractors and others to behave in the same way towards our members of staff. This policy is intended to assist the organisation to put this commitment into practice. Compliance with this policy should also ensure that employees do not commit unlawful acts of discrimination. Communicating this policy will be supported by appropriate training, and the effectiveness of this Policy will be monitored on an on-going basis. No form of intimidation, bullying or harassment will be tolerated. Implementation of this policy will be carried out where necessary by invoking the Disciplinary Procedure. Every employee is required to assist the organisation to meet its commitment to provide equal opportunities in employment and avoid unlawful discrimination.

  Wellbeing

  Wellbeing; ; The organisation has developed an employee wellbeing policy to manage its obligations to maintain the mental health and wellbeing of all staff. It covers the organisation's commitment to employee health, the responsibilities of managers and others for maintaining psychological health, health promotion initiatives, communicating and training on health issues, the range of support available for the maintenance of mental health, and organisational commitment to handling individual issues.

Pricing

• Price: £390 to £1,890 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid@mti.com. Tell them what format you need. It will help if you say what assistive technology you use.