PLACECUBE LIMITED
Digital Place Professional Services
Digital Place Professional Services support your cloud projects, using Digital Place and Liferay DXP to build websites, digital services, case management, commerce/traded services, and CRM/customer contact management. Services include training, delivery management, user research, UX design, technical architecture, software development, testing. cloud service configuration, digital consultancy, and integration
Features
- Delivery Management supports agile project delivery to time, budget, scope
- User Research, UX design: discover user needs, test wireframes/prototypes
- Design, configure and implement mobile responsive accessible websites and intranets
- Provide website migration advice, automate migration of structures and content
- Knowledge transfer for technical teams: forms, low-code, CMS, CRM
- Training: system admin, CMS, forms, low-code, case management, integrations
- Integration Connector Development, build integrations to backoffice data/systems
- Digital services: business analysis, technical architecture, software development/testing
- Commerce/Traded Services: storefront design, development, catalogue configuration, integration
- Integrate and configure cloud, AI/ML and RPA services
Benefits
- Work with award-winning Liferay DXP and public sector specialists
- Improve take up of digital services, designed from user research
- Improve customer satisfaction levels and use of your accessible website
- Increase pace of delivering integrated digital services to your users
- Increase knowledge, skills, capability of your digital and IT teams
- Maximise use of Digital Place and Liferay DXP cloud services
- Ensure user centred digital services reduce backoffice work through integrations
- Ensure digital services are build using industry leading development practices
- Accelerate your deployment of digital storefronts for commercial services
- Explore innovative AI/ML cloud services integrated with Digital Place
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
7 5 5 8 2 1 6 2 1 7 4 6 4 0 5
Contact
PLACECUBE LIMITED
Jenny Dias
Telephone: 020 8895 6756
Email: enquiries@placecube.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- End user training coordination
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
-
Support hours are 09.00-17.30, normal business days as standard. Telephone, on-site or 24/7 extended support service can be made available at extra cost
Priority Level Acknowledge Receipt
1 09:00 –17:30 1 clock hour
2 09:00 –17:30 2 business hours
3 09:00 –17:30 2 business hours
4 09:00 –17:30 24 business hours - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- No
- Web chat support
- No
- Support levels
-
Standard Support included in annual subscription
Priority Level 1 – Critical means complete outage and/or inability of all users of the system to undertake any interaction with it and which has a severe impact on the client and its business and/or users especially, but not limited to, Catastrophic Fault or Catastrophic Service Failure.
Priority Level 2 – High means limited outage and/or limited or restricted use for all or part of the system by users with potential business impact.
Priority Level 3 – Medium means limited or periodic outage and/or limited or restricted use for all or part of the system by users with minimal business impact.
Priority Level 4 – Low means no outage and unrestricted use for all the system by users with no business impact.
Placecube provides a dedicated web-based support desk, available 24/7. Support hours are 09.00-17.30, normal business days as standard. Telephone, on-site or 24/7 extended support service can be made available at extra cost. Our support team are highly skilled, experienced professionals, who help troubleshoot problems.
We have an expert technical and content team who will optimise your Directory and build your in-house skills. Additional training beyond the standard is available at extra cost.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £950.00 | £950.00 |
| Senior solution architect | £1,250.00 | £1,250.00 |
| Lead solution architect | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £950.00 | £950.00 |
| Senior technical architect | £1,250.00 | £1,250.00 |
| Principal technical architect | £1,250.00 | £1,250.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data analyst | £750.00 | £750.00 |
| Senior data analyst | £850.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £750.00 | |
| Senior data engineer | £850.00 | £850.00 |
| Lead data engineer | £850.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Performance analyst | £750.00 | £750.00 |
| Senior performance analyst | £850.00 | £850.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Application operations engineer | £750.00 | £750.00 |
| Senior application operations engineer | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure engineer | £750.00 | £750.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business analyst | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £750.00 | £750.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £750.00 | £750.00 |
| Test engineer | £750.00 | £750.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| DevOps engineer | £850.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Frontend developer | £750.00 | £750.00 |
| Senior frontend developer | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £750.00 | £750.00 |
| Senior developer | £750.00 | £750.00 |
| Lead developer | £750.00 | £750.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service designer | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| User researcher | £750.00 | £750.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Monday 26 January 2026
- What the ISO/IEC 27001 doesn’t cover
- Physical premises as we are a virtual company
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- E7cddcfe-e7e7-4d51-9a98-722ce14cf143
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 2bdf4218-86ec-45a5-b41a-da7a7c3fe820
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Working conditions which promote an inclusive working environment and promote retention and progression
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@placecube.com.
Tell them what format you need. It will help if you say what assistive technology you use.