Stone Technologies Limited trading as Converge Technology Solutions
Stone Microsoft Modern Workspace Workshops
Stone Workshop programme provides a full suite of workshops in which we work with you and your organisation to gather requirements, build solution strategies and inform you on options available through the Microsoft Cloud. Workshops can be Microsoft funded, subject to status, or can be bought directly from Stone.
Features
- Digital Transition and Transformation
- Best practice and advice
- User workshops and requirements
- Design and Deployment
- IT Team knowledge transfer and training
- End User Training
- Copilot Adoption
- Technology Development Roadmap
Benefits
- Fast user adpotion of technology change
- Reduce deployment times and retains internal IT services ability
- Faster ROI on technology change investment
- Exceptional record for full delivery of project outcomes
- Experience and expertise drives the right outcomes for the customer
Pricing
£0.00 to £15,000 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@stonecomputers.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 5 5 8 2 7 3 2 2 8 0 8 9 0 7
Contact
Stone Technologies Limited trading as Converge Technology Solutions
Antony Mellor
Telephone: 08448 22 11 22
Email: tenders@stonecomputers.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Stones consultants will work with the customer to establish requirements and then build a plan to deliver those outcomes.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- SharePoint
- Copilot
- Office 365
- Microsoft Teams
- Intune
- Dynamics365
- Azure
Training
- Training service provided
- Yes
- How the training service works
- Stone provide remote training and onsite training (train the trainer or user training depending on requirments). We also carry out end user and admin training. Documentation is provided dependent on service provided by Stone.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- SharePoint
- Dynamics365
- Microsoft Teams
- Azure
- Office 365
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Stone provide remote training and onsite training (train the trainer or user training depending on requirments). We also carry out end user and admin training. Documentation is provided dependent on service provided by Stone.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- SharePoint
- Office 365
- Microsoft Teams
- Windows 10
- Dynamics365
- Azure
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Stone conduct User Acceptance Testing (UAT) and post go live support to ensure the necessary standards are meet, and that systems are installed to the agreed Scope of works (SoW)
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security testing
- Certified security testers
- Yes
- Security testing certifications
- CREST
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Stone run an ITIL compliant helpdesk and incident management approach. All calls can be made directly to our ServiceDesk function. Reports will be generated by the incident team and delivered to the client via the service delivery manager.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times are dependent on the request raised. For Managed Services tickets, the response times for different request types are listed in the Service Description document.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Different SLA's are provided for different services as outlined in the Service Description document
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- NQA
- ISO/IEC 27001 accreditation date
- 30/11/2020
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- Security Metrics
- PCI DSS accreditation date
- 13/07/2020
- What the PCI DSS doesn’t cover
- N/A
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- ISO 9001:2015
- ISO 22301:2012
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
Effective stewardship of the environment. At Stone, nothing goes to waste. We are committed to protecting our planet and reducing the impact the IT industry has on the environment. We deliver this by: • Stone’s zero to landfill pledge. Certification in-line with the Defra waste hierarchy and audited by Valpak, Stone delivers the assurance of external audit to the zero to landfill pledge, ensuring redundant IT equipment is never needlessly treated as waste. • One of the best tools to limit temperatures from rising above 1.5o is tree planting. Stone plants a tree for every £1,000 worth of boost points collected, with 500 trees planted since 2020 in partnership with the National Forest. Most recently, Stone has partnered with Ecologi, to plants tree in areas where they will make the most impact. • The multi-award-winning Stone 360 app encourages technology users to reduce carbon footprints by responsibly recycling redundant technology whilst earning rebates. Rebates can be used as: o Cash rebates o Charity donations to any charity o Donations to Stone charities o Boosting the value of the rebate by 20% when spend on Stone products or services. • Once devices are sanitised of data and refurbished, they are made available to communities at highly competitive pricing. This reduces the carbon footprint for schools, charities, and social enterprises whilst supporting IT supply chain challenges. Stone also makes charitable donations of refurbished technology. Through the IT Schools Africa programme, Stone has donated almost 4,000 devices to help bridge the digital divide, and support global circular IT provision. • Alignment to the United Nations Sustainable Development Goal (SDG) 12 - responsible consumption and production. Stone is committed to the efficient use of natural resources, using sustainable options and by setting a series of policy-aligned internal goals and measurables to track progress.Equal opportunity
Stone understands the value of ensuring good representation of disabled people in the workforce, and in skills development both within the workforce and that of the community it serves. The following represents two examples of value from the services Stone delivers: • Increasing representation of disabled people in the workforce: As a Disability Confident employer, Stone commits to recruit, retain, and develop disabled people to serve your organisation. Contracting a supplier displaying the Disability Confident badge will also show disabled people that you recognise their value, supporting you in recruiting and retaining disabled people. Stone commits to providing: o Inclusive and accessible recruitment o Accessible communication of vacancies o Interviews to disabled people o Reasonable workplace adjustments o Support for existing employees • Supporting families of disabled or seriously ill children to have the same opportunities, as other families: By selecting Stone you will directly contribute towards a 12-year partnership with the Family Fund. Family Fund is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people under 21. Stone provides a comprehensive range of technologies and related support for the families via phone and online portal, highlighting products available and providing easy-to‐digest information, written with the families in mind and free from technical jargon) and via a text and messaging service. “Stone have been integral to us fulfilling our technology grants effectively and with unwavering customer service. The partnership enables us to provide a wide range of digital equipment across multiple platforms, the majority with assistive technology, which help support the needs of those with disabilities. Stone have proven themselves to be flexible and adaptable to change as we have grown, and the needs of the families we support have evolved, displaying strong values and commitment to our partnership and our cause.”
Pricing
- Price
- £0.00 to £15,000 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@stonecomputers.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.