SCRUMCONNECT LIMITED

Target Operating Model review

Optimize your organizational efficiency with our Target Operating Model Review. We provide strategic analysis and process refinement to ensure your operations align with your business goals, enhancing performance and competitiveness.

Features

• Evaluates organizational structures, identifies inefficiencies, suggests improvements.
• Redesigns processes for enhanced efficiency and effectiveness.
• Optimizes resource distribution to maximize return on investment.
• Implements KPIs to track performance, guide decision-making.
• Incorporates digital tools to streamline and modernize operations.
• Develops strategies to align operations with strategic goals.
• Offers continuous improvement plans for sustained performance.
• Provides change management support for smooth transitions
• Customizes solutions to specific industry and company needs.
• Enhances agility, facilitates adaptation to market changes.

Benefits

• Streamlines operations, reduces costs, boosts operational efficiency.
• Aligns operational activities directly with strategic business goals
• Enables quicker adaptation to changes and emerging opportunities.
• Enhances resource utilization, improving ROI on investments.
• Implements robust performance metrics for better management oversight.
• Reduces risk with updated, efficient operational processes
• Supports sustainable growth through scalable operational strategies.
• Facilitates a culture of continuous improvement and innovation.
• Improves workforce morale and productivity through better systems.
• Strengthens market position by enhancing operational capabilities

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

757055850644285

Contact

Praveen Karadiguddi
07896206904
praveen@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase of the Target Operating Model Review involves a deep dive into your current operations to map out critical business functions and assess their alignment with strategic goals. We identify inefficiencies, bottlenecks, and misalignments within existing processes and structures. Stakeholder consultations are key to understanding the practical impact of these inefficiencies and gathering input on desired changes. This stage sets the groundwork for developing a tailored action plan that specifies necessary organizational adjustments, technology enhancements, and process optimizations. A detailed roadmap, complete with timelines and project milestones, is created to guide the transition to a refined operating model that better supports the organization’s objectives.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is essential to maximize the effectiveness of the new operating model. Customized training programs are designed to address the specific needs of various departments affected by the changes. These programs focus on new processes, technologies, and standards introduced during the transformation. We conduct hands-on training sessions, workshops, and seminars to ensure all employees are proficient in the new operational procedures. Ongoing support is provided post-implementation to resolve any emerging issues and to reinforce learning. By empowering your workforce with the necessary skills and knowledge, we facilitate a smooth transition and foster an environment conducive to continuous improvement and innovation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: During the setup phase, we implement the restructuring plans developed in the planning stage. This involves reconfiguring workflows, introducing new technology solutions, and realigning teams. Careful coordination is required to ensure seamless integration of new processes with minimal disruption to ongoing operations. Migration to new systems or platforms is managed meticulously, with a focus on data integrity and system compatibility. We establish clear protocols for data transfer and validate each step to prevent data loss or errors, ensuring a smooth transition to a more efficient and effective operating model.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance is critical in the transition to a new operating model. Our QA process begins with the validation of the newly implemented processes and systems to ensure they meet predefined standards and business requirements. Rigorous testing of process workflows, system functionalities, and user accessibility is conducted to identify and rectify any issues before full-scale rollout. Continuous feedback loops are integrated to facilitate ongoing adjustments and improvements. This systematic approach to quality assurance helps to maintain high standards throughout the transformation process, ensuring the new target operating model delivers the expected benefits

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.