BDQ

Lexzur - Legal Management Software

Lexzur is a complete practice management software for all legal practitioners

Features

• Complete practice management software for all legal practitioners
• For legal firms and legal departments within corporate structures
• Matter and Case Management
• Litigation Cases and Hearings
• Contract Management
• Manage financials: Billable time, expenses, bills and invoices
• Reports and Dashboards to manage work and report KPIs
• Client Portal for creating requests, sharing documents and information
• Add-ins to synchronise relevant matters from Microsoft Outlook or Gmail
• Mobile app to get updates anywhere, anytime

Benefits

• Plan and manage tasks across your team
• Track time and expenses
• Centralised contact database for Client Management
• Keep everything in one platform with the Documentation Management System
• Centralised calendar for appointments, deadlines and staff meetings
• Flexible dashboard reporting for at-a-glance status and management information
• Improve productivity and collaboration, especially for remote working
• Client Portal keeps clients up-to-date and provides audit trail

£25 a user a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@bdq.cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

757841795756684

Contact

Dominic Bush
+44 (0)844 8265 236
enquiries@bdq.cloud

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Uptime percentage target is 99.9%
• System requirements: See supported browsers in the 'Using the Service' section.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Monday - Friday 9am - 5pm, excluding UK Public Holidays. Our response time is between 4 hours and 2 days depending on the severity of the issue. Out of hours support is available at additional cost.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: Support levels vary based on the edition of the software. Contact us for details of current support offerings. BDQ support is available separately.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We can provide training courses, drop-ins and workshops for the products and consultancy services to make sure that your projects get off to the best possible start, achieve adoption and follow best practice guidance. These are available under the separate support services. ; Full user documentation is available for all the products.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: The products provide tools which allow the contents of the products to be extracted to open formats.
• End-of-contract process: At additional cost we can provide consultancy services to off-board the data. Please see our SFIA rate card for pricing.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: When you view the Lexzur products on a mobile device an optimised version of the page is displayed. It is possible to switch to a desktop view if required.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Most tasks can be accomplished via the API
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: All products are highly configurable, including branding, by the end user or by BDQ under the separate support service.

Scaling

• Independence of resources: The service is monitored using standard SaaS Cloud Management techniques to prevent users impacting each other.

Analytics

• Service usage metrics: Yes
• Metrics types: Extensive reporting is available
• Reporting types: Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Lexzur

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Authorised users can export data from within the application to a number of different formats.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Varies on deployment type and customer requirements.
• Approach to resilience: Available on request
• Outage reporting: There is not currently a Public dashboard for this service.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Only those users assigned to the administrator groups have access to the management user interface. Authenticated users are permitted to raise support requests.
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Available on request.
• Information security policies and processes: We follow industry best practices.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We follow industry best practices.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We follow industry best practices.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We follow industry best practices.
• Incident management type: Supplier-defined controls
• Incident management approach: We follow industry best practices.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Effective stewardship of the environment; At BDQ, we recognize that the fight against climate change is not just a global challenge but a fundamental responsibility. Our commitment to effective stewardship of the environment is at the core of our operations. As a forward-thinking company specializing in cloud solutions, we enable our clients to significantly reduce their carbon footprint. By facilitating remote collaboration, we help minimize the need for travel, leading to a decrease in greenhouse gas emissions. Our services also allow businesses to transition away from energy-intensive on-site computer rooms, further reducing their environmental impact.; ; We believe that technology can and should be a force for good. Through our innovative cloud-based services, BDQ is dedicated to providing solutions that not only enhance business efficiency but also contribute positively to the environment. We are proud to empower our clients to meet their sustainability goals, fostering a culture of conscious computing and responsible business practices.; ; In our journey towards a greener future, we pledge to continuously explore new ways to deliver our services in the most eco-friendly manner possible. BDQ is not just a company; it's a community of like-minded individuals committed to making a difference in the world. Together, we are fighting climate change through effective stewardship of the environment. This is our promise, our mission, and our contribution to a sustainable planet.

Pricing

• Price: £25 a user a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 day free trial period

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@bdq.cloud. Tell them what format you need. It will help if you say what assistive technology you use.