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CGI

Programme Management and Decision Support Services

CGI's Programme and Decision Support Services help clients deliver business change journeys where new methods need developing around existing projects and programmes. CGI can help you understand, design and implement what you need to do to succeed, and if required undertake some or all of the P3M SME roles

Features

  • Decisions driven by benefits accrued; focus on rapid solution downselection
  • Builds on efficient, trusted and lean (SAFe) governance approaches.
  • Decision Support Framework aligned to Government Scrutiny and Approval requirements
  • Framework aligns decisions at project, programme and portfolio levels
  • Benefits led option generation process supported by proven tools
  • Approach/application proven in key Defence and Army/Command Headquarters projects
  • Ensures that open standards are used and are interoperable
  • Provision of Project, Programme and Portfolio (P3) Maturity Assessments
  • Trusted assurance and compliance authority at all levels

Benefits

  • Projects are better defined
  • Business decisions are driven by benefits accrued
  • Enable feedback to be provided when it makes a difference
  • Framework provides the outputs required to pass Scrutiny and Approval
  • Ensures alignment at the project, programme and portfolio levels
  • Ensures alignment between Customer Friend support and delivery contracts
  • Ensures options are benefits led
  • Readily accessible management information and dashboard reporting
  • Up to date knowledge of progress and status
  • Value for Money from Project, Programme and Portfolio resources

Pricing

£780 to £1,600 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 5 8 0 1 4 3 6 8 4 9 6 6 6 0

Contact

CGI CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com

Planning

Planning service
Yes
How the planning service works
Our portfolio, Programme and Project Management (P3M) approach includes development of transition and improvement plans to help you migrate from your current status to the desired visionary P3 maturity. Our Decision Support processes and supporting tools allow you to identify and select from the range of implementation options to ensure they are aligned to your business plans.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide training through a number of formal and less formal mechanisms. These include classroom based training from our experienced architects, collaborative workshops with client representatives, enabling your staff to shadow our experienced consultants and one-on-one coaching and knowledge transfer.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our P3M approach allows you to identify all programme dependencies and relevant projects needed to address them. In the case of implementing a cloud solution we can provide advice and planning on all aspects of set-up and migration.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Post implementation, we can help you define an appropriate testing and acceptance plan, and have suitable skills and resources to carry out performance testing if required.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No. The scope of the service and which elements will be provided (e.g. organisational governance, benefits management, resource management, etc... will be agreed in advance.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our support levels will be agreed in advance with the client appropriate to the scope and timescales of the work to be delivered.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Intertek Certification Limited
ISO/IEC 27001 accreditation date
28/03/2024
What the ISO/IEC 27001 doesn’t cover
Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Health and wellbeing are critical to the success of our members and organisation. Therefore, we are committed to fostering a health-focused environment where all members can thrive personally and professionally. However, wellbeing is not an issue exclusively concerning our business; we are equally committed to supporting the wellbeing of the communities in which we operate. We achieve this by:
• Continually investing in programmes for our workforce, including ‘Oxygen’, our wellbeing centre of expertise, our 24/7/365 Member Assistance Programme, physical wellbeing activities and Workplace Adjustments.
• Extending health and wellbeing initiatives with our clients and suppliers.
• Promoting social wellbeing for local communities to support physical and mental health.
CGI is a signatory of 'The Mental Health at Work Commitment'. We will continue to invest in training to expand upon the 300 plus UK members who are certified Mental Health First Aiders. These members have developed a strong support network for their colleagues.
We will continue to invite our clients suppliers and communities to participate in initiatives that encourage the improvement of health and wellbeing. Examples include physical movement challenges and delivering knowledge-sharing events on health and wellbeing topics such as menopause and mental health in young professionals.
CGI funds a minimum of one volunteering day per annum for each member to support local initiatives or charities, making a significant difference to the communities in which we live and work.
We collaborate with our clients and suppliers to identify opportunities to support the wellbeing of local communities. An example of this is our kit sponsorship for local community groups and sports clubs. With a track record of aiding over a thousand different groups, our programme promotes connection, physical activity, teamwork, and community cohesion. This not only benefits individuals directly involved but also contributes to the broader community’s health and wellbeing.

Pricing

Price
£780 to £1,600 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.