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IBM United Kingdom Ltd

IBM Cloud Advisory Services

Our aim is to help clients succeed in their cloud journey to AWS, Azure, GCP, OCI & IBM Cloud platforms, regardless of the starting position or the type of cloud being considered. We have the expertise in cloud-centric decisions, from strategy, design, Gen AI and FinOps.

Features

  • Cloud Envisioning
  • Create Cloud Strategy
  • Create Cloud Transformation Roadmap
  • Create a Cloud Design
  • Define a Cloud Management Framework
  • Perform a Cloud Affinity Study
  • Perform a Workload Transformation Analysis for Cloud
  • Provide cloud cost optimisation, FinOps and cost management
  • Define & Design a Cloud Architecture
  • Identify Governance and Organisational Impacts

Benefits

  • Accelerated cloud deployment
  • Determination of optimal cloud delivery model(s)
  • Identification of priority workloads to migrate to cloud
  • Identification of opportunities to reduce infrastructure expense
  • Builds strategy, plan and roadmap for successful cloud implementation

Pricing

£490 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 5 8 4 1 9 5 2 7 5 8 9 5 8 5

Contact

IBM United Kingdom Ltd Anne-Marie Wheeler
Telephone: 0207 202 3000
Email: ukcat@uk.ibm.com

Planning

Planning service
Yes
How the planning service works
Whether it is envisioning the opportunities cloud can offer your business, analysing your gaps, building your cloud implementation roadmap, or prioritising which workloads you put on the cloud and how they will perform – Cloud Professional Services can help.

We can also help you determine how to adjust to new services in your organisation, how to make strategic systematic decisions on those services, define your architectural requirements and decisions, build your business case, design your conceptual and operational cloud and define the management framework or operating model.

We also perform more detailed analysis to show what cloud platforms (e.g. IBM Cloud, AWS, Azure, Google) each workload is suitable and a comparison of costs for running on each platform.

We also create a migration plan to help determine the order and complexity of migrations.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Appropriate education is embedded as part of the Consultancy activities
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Cloud Advisory Services help buyers migrate to the cloud or between cloud services through our services designed to help them understand which cloud platforms are suitable for their workloads. The pre-migration services centre around which cloud platform is suitable for the cloud. For example does the platform have the right services, is the price value for money and what is my plan for migration.

Earlier steps are also provided to help understand what a strategy is for utilising the cloud platforms answering questions such as Why? How? When? and after the analysis, What?
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
This is a project based services as an initial activity, therefore, a definition workshop will be run with one of the deliverables being the definition of a mutually agreeable milestone dates plan.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Bureau Veritas Certification Holding SAS –UK Branch
ISO/IEC 27001 accreditation date
19/12/2018
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
30/07/2018
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
N/A
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

IBM are committed to achieving net zero greenhouse gas emissions globally by 2030. On this path, IBM are on track to have reduced
greenhouse gas emissions by 65% (against 2010 base) in 2025, and 75% of our global electricity consumption will be from renewables by
2025. The IBM UK Carbon Reduction Plan (CRP) is published annually in which we report progress in achieving Net Zero; most recent in
September 2023.
In fulfilling our responsibilities under our contracts, our staff operate in line with our IBM Environmental Policy and implemented through
our worldwide Environmental Management System (EMS), which covers objectives including achieving our net zero greenhouse gas
commitment, reduction in water use, reduction in waste going to landfill, creating green space, enhancing the natural environment and
improving air quality. Local initiatives are in place around IBM and client’s locations, promoting e.g. shared or zero-carbon travel, various
cycle-to-work and car-share initiatives/incentives as well as environmentally focused volunteering.
To influence staff, suppliers, customers and communities through the delivery of the contract to support environmental
protection/improvement, we include Social Responsibility and Environmental Management requirements in subcontracts and encourage
staff to work with the wider teams on improvements. In some locations, an ‘Environmental Business Resource Group’ promotes Green
sustainability, also through community-based activities.
In 2020 IBM launched the ‘responsible.computing’ initiative, which addresses modern computing challenges and integrates aspects of
sustainability, climate, ethics, openness, privacy, and security. We assess proposed technical solutions against efficient energy usage.
IBM began detailed tracking and monitoring of our environmental footprint in 1990 - being forthright and transparent in our impact long
before it was fashionable or required. We have made significant improvements over the last 30 years and will continue to report
transparently on impacts and progress, using ‘Sustainable by Design’ framework and tools such as CO2 Emissions-Estimator and/or Envizi

Covid-19 recovery

We have continued promoting initiatives created to support COVID-19 recovery aimed at both communities and our/partners’ workforce.
To help local communities manage and recover from the impacts of COVID-19 IBM have created employment and re-training
opportunities. IBM provided a free, fully online offering called SkillsBuild Reignite, tailored for job seekers, and those needing to grow their
digital skills. Once an initial 30-hours of online learning was completed, Reignite offered free one-on-one coaching, seminars and
facilitated discussions from IBM volunteers.
IBM encourage our staff, suppliers, and customers to support our local communities through IBM Community Engagement Portal. The
IBM.org Volunteer’s Portal manages over 1.3 million hours of volunteering by IBM employees. IBMers are allowed to make a charitable
contribution of £7 for every hour of volunteering to their chosen charity.
We support our extensive ecosystem of external SME's managing/recovering from the impacts of COVID-19. IBM has invested to help
reduce barriers to entry that may preclude participation in delivery by SMEs. This could relate to financial standing, ability to accept risk,
invest in bids, or ability to supply sufficient volumes of resources.
We have had several initiatives to support staff with the impact of the COVID-19 and extended those initiatives to clients/partners. Mental
health support has been available at all times to all of our staff and their families, and we have trained volunteering staff as mental health
first aiders, with programmes in place to tailor a gradual return to work e.g. following illness.
IBM reimagined many of our workplaces and policies to support COVID-19 recovery. We have implemented our Work from Home Pledge
& Hybrid Working Pledge for all staff, which ensures we establish and respect new boundaries and support each other in this new way of
working and living. IBM continue promoting an ongoing Hybrid working approach.

Tackling economic inequality

BM invest to understand of the causes and effects of inequality. We run multiple initiatives to attempt to level opportunity, focused on
our stated social-responsibility goal to support education and skills development in Science and Technology, with a specific focus on those
who may not otherwise be attracted, or have the opportunity, to develop those skills.
The ‘IBM Ignite’ scheme, a national Movement to Work programme, offers vocational traineeships and work experience to disadvantaged
youth unemployed. Together with City Gateway, our London charity partner, IBM offer 2-week, onsite, workplace programmes to break
the cycle of ‘no work experience, no job’.
IBM are proud to have created skillsbuild.org. This is a global programme, and for the UK offering IBM have partnered with ACH.org.uk, a
social enterprise working to resettle refugees through labour market and social integration, City Gateway, a London charity working with
disadvantaged young people, women and families in deprived areas to build skills and ambition, and SaluteMyJob, a charity creating
opportunities for ex-Servicemen and women under the armed forces covenant. The SkillsBuild programmes offer training, in-person
support, credentials and opportunities to put the learning into practice. In addition to the direct training through charity partners,
SkillsBuild is now also available free to all online. The SkillsBuild training gives recognised qualifications to those searching for employment
in a digital economy. In addition, the programme gives job-search skills, teaches agile methods and design thinking, and has specific
training in growing IT fields, such as cybersecurity, big data, artificial intelligence.
IBM UK employ around 100 school-leaver apprentices every year. Our award-winning programme offers apprenticeships ranging from
Level 3 to Level 6, with all apprentices employed as permanent employees from Day 1. We also launched Early Professional Affiliates
Hiring programme enabling us to further acquire talent from underrepresented groups.

Equal opportunity

In 1942, IBM hired blind psychologist Michael Supa to create a programme for hiring and training people with disabilities. Supa then worked in IBM institutionalising disability representation and equality for 37 years, and 80 years after he was hired IBM continue to lead in Accessibility, Inclusive hiring, and Representation to reduce the disability employment gap. The Accessible Workplace Connection portal makes it easy for managers to accommodate IBMers who consider themselves to have disabilities, and all recruitment activities are accessible and open. IBM support all employees in training and developing new skills relevant to them, with at least 40 hours of structured training required every year; called THINK40. The training can link to recognised, external qualifications, building skills relevant to the contract. IBM is accommodating of those with additional needs, ensuring all training is inclusive.
IBM believes that a diverse and inclusive work environment drives higher quality delivery. We have created employment/training opportunities for those with protected characteristics in the UK since 1912. Our 300+ employee-led communities support ethnic minorities, neurodiversity, LGBTQ+, females, veterans and more through regular events within their communities. Every IBMer completes regular mandatory Diversity & Inclusion training, including on unconscious bias. Based on 2022 survey nearly 9 in 10 IBMers felt comfortable being themselves at work with ~5,000 more recommending IBM as a great place to work. IBM run a “BeEqual” campaign and programmes, with tens of thousands of employees making a BeEqual pledge of allyship to colleagues from minority groups and 6000 IBMers globally are certified as LGBT+ Allies, with 90+ events across UK and Ireland in 2023 focusing on inclusion, with approximately 3.5K attendees. IBM have a culture of promotion and recruitment aiming to addresses workforce inequality for all to have the opportunity to fulfil their potential.

Wellbeing

IBM has an advanced Health and Wellbeing Programme, recognising the criticality and benefits of a healthy and supported workforce. A wide-ranging Employee Assistance Program is provided confidentially to all employees 24/7, at no cost to them, backed up by medical insurance with annual health assessments available. IBM operate a Mental Health First Aid Programme, with over 200 qualified mental health first-aiders volunteering in the UK. These colleagues make themselves approachable as a first step. IBM UK have Disability Confident Level 2 status, winning in 2023 UK-IT-Industry Award – DEI and in 2021 the Best Employer for Diversity and Inclusion award from WM UK, due to the broad focus on D&I throughout the pandemic, including hidden disabilities and neurodiversity. IBM has a global neurodiversity hiring program (ND@IBM).
In the new model of home/hybrid working, various initiatives have been created to maintain and improve both mental and physical health when working remotely. The IBM Working from Home Pledge includes commitments to take time out for yourself, and to check-in regularly on colleagues. It was recognised that working alone can be challenging for some, and regular sessions, support programmes and training in place to keep people connected. Managers have undertaken training to recognise those struggling and have tools of early support. A “2020 health challenge” was taken up by 20% of the permanent employee population, with 69% of participants reported being less stressed, 74% exceeded 10,000 steps a day. We continue organising ‘Exercise challenges’ on miles walked/weight loss linked to e.g. World Heart Day. Ergonomic equipment to create a better working-from-home environment is available to all.
Within projects/programmes, and as part of contract delivery, IBM seek to make these various initiatives available to joint team of staff/suppliers/customers and communities. Project and colleague-based support and health initiatives are expanded where possible to all.

Pricing

Price
£490 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.