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INTAFORENSICS LTD

AI Enabled Ransomware Investigation Module

Strand Ransomware Investigation Module is a cloud-hosted service that provides AI-enabled automation of ransomware investigations by collecting and analysing endpoint forensic evidence via a lightweight agent, executing structured investigation workflows, and presenting results through a secure web interface for Security Operations and Incident Response teams.

Features

  • Automated investigation of ransomware incidents and suspected ransomware activity
  • Collection and analysis of endpoint, file-system, process, and persistence artefacts
  • Mandatory use of a lightweight endpoint evidence collection agent
  • Structured investigation workflows aligned to common ransomware attack stages
  • Investigation reports and evidential outputs
  • Secure web based access
  • Role based access controls and audit logging
  • API based integration with supported endpoint security

Benefits

  • Accelerates ransomware investigations through AI-enabled automated evidence collection and analysis
  • Reduces analyst workload by automating repetitive ransomware investigation tasks
  • Provides consistent ransomware investigations through structured, repeatable workflows
  • Enables rapid identification of ransomware indicators and attacker activity
  • Improves endpoint forensic visibility when central logging is limited
  • Scales investigations across multiple endpoints during ransomware incidents
  • Supports faster containment decisions with clear investigation outputs
  • Enhances investigation accuracy through AI-enabled forensic evidence correlation
  • Minimises endpoint impact using lightweight agents during investigations
  • Supports regulatory assurance with auditable ransomware investigation workflows

Pricing

Service documents

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Framework

G-Cloud 15

Service ID

7 5 8 7 9 3 3 0 2 7 5 0 4 4 0

Contact

INTAFORENSICS LTD Rupa Jagatia
Telephone: 0247-7717780
Email: tenders@intaforensics.com

About your service

Service categories

Applications

Content workflow and management

  • EDiscovery and forensics
Multi cloud support
Yes

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
The Strand Intelligence Platform extends existing security and investigation tooling by augmenting EDR alerting platforms, email security services, and endpoint management solutions with AI-enabled forensic investigation capabilities for ransomware, business email compromise, and device-level investigations
Cloud deployment model
Public cloud
Service constraints
Planned maintenance is scheduled outside UK business hours wherever possible and is communicated to users at least 48 hours in advance. In exceptional circumstances, urgent maintenance may be required to address critical security vulnerabilities or other issues that pose an immediate risk to service security or stability. In such cases, maintenance may be performed without advance notice to protect the service and buyer.
System requirements
  • Internet connectivity (Workaround available for active incidents)
  • A supported endpoint security or detection platform
  • Appropriate permissions to collect endpoint and system forensic data
  • Ability to deploy the Strand endpoint evidence collection agent
  • Modern web browsers for user access

User support

Email or online ticketing support
Yes
Support response times
Support requests are acknowledged within one business day during UK business hours, Monday to Friday. Weekend and bank holiday responses are provided on a best endeavours basis unless enhanced support arrangements are agreed.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
The service includes standard support provided via email or online ticketing during UK business hours, Monday to Friday. This support covers service usage questions, fault reporting, and general assistance. Enhanced support options are available at additional cost and may include extended support hours, priority response times, and access to a named technical contact, cloud support engineer or support analyst with Incident Response experience. Pricing for enhanced support is agreed separately based on required coverage, response times, and service scope. Onsite support and advisory services are available under separate Cloud Support service listings where required.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Users can start using the service through guided onboarding supported by online documentation and configuration guidance. Access is provided through a secure web interface, and users can connect supported email and identity platforms using documented integration steps. Standard onboarding support is provided remotely through a platform technical deep dive session. Optional onboarding assistance, training sessions, and onsite support are available at additional cost through separate Cloud Support service offerings.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
At the end of the contract, buyers can extract their data using available export functionality or by requesting data export through the support process. Data can be provided in commonly used, machine readable formats. Buyers are given reasonable notice prior to contract termination to request data extraction. Assistance with data export can be provided where required in line with agreed support arrangements.
End-of-contract process
At the end of the contract, buyer access to the service is disabled in line with agreed notice periods. Data remains available for extraction during the agreed offboarding period. Standard contract pricing includes access to the service until contract end and reasonable support for data extraction. Extended data retention, additional export requests, or bespoke offboarding support may be provided at additional cost where required. Following completion of the offboarding period, buyer data is securely deleted in accordance with the supplier’s data retention and sanitisation policies.
Documentation accessibility standard
WCAG 2.2 AA

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The Strand platform is delivered as a single web-based service with responsive design, optimised for both desktop and mobile access. While the core service and data are consistent across devices, the user experience and interaction model are intentionally adapted to reflect how users operate in each context.
Service interface
Yes
User support accessibility
WCAG 2.2 AA
Description of service interface
The service interface is developed using accessibility aware design practices, including semantic HTML, labelled form elements, keyboard navigation, and sufficient colour contrast. Accessibility is reviewed during development and testing cycles. The service supports common assistive technologies through standard browser accessibility features.
Accessibility standards
WCAG 2.2 AA
Accessibility testing
Accessibility is reviewed during development and testing cycles and supports common assistive technologies through standard browser accessibility features.
API
Yes
What users can and can't do using the API
The service provides APIs to integrate with supported endpoint security, cloud, and infrastructure platforms. APIs can be used to initiate investigations (requiring mechanisms to deploy the collection agent), submit relevant event or telemetry data, and retrieve investigation outputs and reports. Core platform configuration, user management, and access control are managed through the web interface. The API does not provide unrestricted administrative access and is subject to authentication, authorisation, and usage controls.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Users can customise the Strand service through white-labelled reporting, allowing investigation outputs to align with their organisational, insurance or client facing standards. Reports can be branded with the user’s logo, organisation name, and visual identity, and configured to reflect preferred terminology and formatting (during onboarding).

This enables customers to deliver consistent, professional, and audit ready investigation reports to internal stakeholders, regulators, insurers, or end clients without manual rework or post processing.

Scaling

Independence of resources
The service uses logical tenant isolation and resource management controls to ensure users are not impacted by the activity of other users. Workloads are monitored and scaled to maintain consistent performance. Usage limits and controls are applied to prevent any single tenant from adversely affecting overall service availability. the platform also provides an "Updates" tab where investigations across the tenant can be tracked.

Analytics

Service usage metrics
Yes
Metrics types
The service provides infrastructure and application level metrics including incident number, investigation execution status, infrastructure locations, alert rates and origins, and business intelligence insights. Metrics are available through dashboards and reports to support operational monitoring, governance, and service management.
Reporting types
  • Real-time dashboards
  • Regular reports
Resource tagging
Yes
FOCUS resource tagging
No

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Strand Intelligence Ltd

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Equipment disposal approach
A third-party destruction service
Data sanitisation type
Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

Data export approach
Buyers can extract their data using available export functionality or by requesting data export through the support process. Data can be provided in commonly used, machine readable formats. Assistance with data export can be provided where required in line with agreed support arrangements.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
XLSX
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Endpoint logs/artefacts, Windows event logs, Sysmon, process/file metadata)
  • System and application logs (from servers, workstations, cloud services)
  • SIEM/exported logs forwarded via standard formats (e.g., syslog, CEF/LEEF, JSON)
  • Cloud audit logs and security telemetry pulled via APIs
  • JSON files container forensic evidence (Pre-processing to understand this)

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
The service is designed to be highly available and is operated on resilient cloud infrastructure. The supplier targets a minimum monthly service availability of 99.5 percent, excluding planned maintenance. Planned maintenance windows are communicated in advance where possible. If availability falls below the stated target, buyers may be eligible for service credits or other remedies as set out in the contract terms. Availability is monitored continuously, and incidents impacting service access are investigated and addressed in line with the supplier’s incident management process.
Approach to resilience
The service is built on resilient cloud infrastructure designed to tolerate component failure without loss of service. Core platform components are deployed with redundancy and are monitored continuously to detect and respond to issues. The underlying hosting environment uses resilient datacentre facilities with physical security, power, cooling, and network redundancy managed by a third party cloud provider. Backups are performed regularly to support data recovery, and restoration processes are tested as part of operational procedures. Planned maintenance is managed to minimise service impact and is communicated in advance where possible. Further technical detail on the resilience approach can be provided to buyers on request, our entire architecture follows secure by design.
Outage reporting
Service availability is monitored continuously. Where outages or service degradation occur, affected users are notified through email notifications and service communications. Updates are provided during incidents and following resolution where appropriate. Detailed incident information and post incident summaries can be provided to buyers on request.

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
Other user authentication
Users access the service through a secure web interface and authenticate using unique named accounts protected by username and password and multi factor authentication. Session controls are applied to reduce unauthorised access, and authentication events are logged for audit.
Access restrictions in management interfaces and support channels
Access to management interfaces and support channels is restricted using role based access controls and least privilege. Privileged functions are limited to authorised users only, administrative actions are logged, and support requests are verified against authorised contacts before account or configuration changes are made.
Access restriction testing frequency
At least once a year
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Security governance is overseen by a named director with responsibility for the security of all services. The organisation operates security policies, controls, and processes aligned with ISO IEC 27001 requirements and is progressing towards formal certification. Secure development, access control, incident management, and vulnerability management practices are embedded into day to day operations. Security risks are reviewed and managed as part of ongoing governance and change processes.
Information security policies and processes
The organisation maintains information security policies covering access control, data protection, incident management, secure development, vulnerability management, and change management. Policies are aligned with ISO IEC 27001 principles and are reviewed regularly. Security governance is overseen by a named director with responsibility for information security. Compliance with policies is supported through defined processes, role based access controls, staff awareness, and ongoing monitoring. Security incidents and risks are reported through established escalation and review processes.
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Service components are tracked through their lifecycle using version control and configuration management processes. Changes to the service are recorded, reviewed, and internally tested to deployment. Proposed changes are assessed for potential security and operational impact as part of the change process. Security considerations include access control, data handling, and dependency changes.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The organisation assesses potential threats through regular vulnerability scanning, review of security advisories, and monitoring of third party component updates. Identified vulnerabilities are prioritised based on severity and potential impact. Patches and mitigations are deployed in a timely manner, with critical security updates addressed as a priority. Threat intelligence and vulnerability information is sourced from vendor advisories, security bulletins, and industry trusted sources.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
The service is monitored for unusual activity and potential security events using logging, alerting, and operational monitoring controls. Alerts are reviewed to identify potential compromises. When a potential compromise is identified, it is investigated and responded to in line with the incident management process. Security incidents are prioritised based on severity, with critical incidents addressed as a priority.
Incident management type
Supplier-defined controls
Incident management approach
The organisation maintains defined incident management processes for common operational and security events. Users can report incidents through the support ticketing system or designated contact channels. Incidents are assessed, prioritised, and managed based on severity. Updates are provided during incident handling where appropriate, and incident summaries or reports are made available to buyers following resolution.
Post-quantum cryptography secure
No

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
No
Free trial available
No

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
0%
Between £500,001 and £1,000,000
0%
Between £1,000,001 and £2,500,000
0%
Between £2,500,001 and £5,000,000
0%
Over £5,000,001
0%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Alcumus ISOQAR
ISO/IEC 27001 accreditation date
Tuesday 21 March 2017
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
Alcumus ISOQAR
ISO 9001 accreditation date
Sunday 5 June 2011
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
8cddc77c-8ef9-4323-8d34-efdcab2f4435
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
E2447eab-d1eb-4a41-bcb5-03fbbf0f3f65
Other security certifications
Yes
Any other security certifications
  • IASME Cyber Assure Level 1
  • IASME Cyber Assure Level 2
  • ISO 14001
  • ISO 17025
  • ISO 14001
  • CREST Certification

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@intaforensics.com. Tell them what format you need. It will help if you say what assistive technology you use.