NTT DATA Business Solutions (UK) Limited

NTT DATA Business Solutions - SAP Business Technology Platform

SAP Business Technology Platform offers a comprehensive suite of solutions, including analytics, database management, application development, and integration services. It enables seamless digital transformation for businesses, fostering innovation, collaboration, and scalability while ensuring security and efficiency in operations.

Features

• Real-time analytics for instant insights into business performance.
• Seamless integration with existing systems for enhanced workflow efficiency.
• Advanced database management capabilities for streamlined data handling.
• Agile application development tools for rapid deployment of custom solutions.
• Comprehensive security measures to safeguard sensitive business information.
• Scalable infrastructure to support business growth and changing demands.
• Flexible deployment options for tailored implementation based on user needs.
• Robust monitoring and reporting functionalities for actionable insights.
• AI and machine learning capabilities for predictive analytics and automation.
• Extensive support for multi-cloud environments for increased flexibility and resilience.

Benefits

• Enhance decision-making with real-time data insights and analytics.
• Boost productivity through seamless integration and workflow automation.
• Improve data accuracy and integrity with advanced database management.
• Accelerate time-to-market with agile application development tools.
• Safeguard critical information with robust security measures and compliance.
• Adapt easily to changing business needs with scalable infrastructure.
• Increase operational efficiency with flexible deployment options.
• Drive innovation with AI-driven insights and automation capabilities.
• Optimize resource utilization and cost-effectiveness with multi-cloud support.
• Empower teams with anytime, anywhere access and collaboration capabilities.

£115 a unit a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at philip.newman@nttdata.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

759130505488091

Contact

Philip Newman
07554555951
philip.newman@nttdata.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The SAP Business Technology Platform functions both as an extension and a standalone platform. It primarily extends SAP solutions, enhancing SAP ERP, SAP S/4HANA, and other SAP Cloud services. It also connects seamlessly with various third-party systems, supporting broad interoperability with non-SAP applications.
• Cloud deployment model: Hybrid cloud
• Service constraints: Planned Maintenance: SAP conducts regular scheduled maintenance that may occasionally affect performance, with advance notice given to minimize business disruptions. ; ; Hardware Requirements: While the SAP Integration Suite is cloud-based, optimal performance with on-premises systems may require specific hardware configurations, especially in high throughput scenarios. ; ; Software Dependencies: Integration efficiency relies on version compatibility between SAP and third-party systems. Maintaining supported versions is vital for full functionality. ; ; Geographical Limitations: Certain features or connectors may be unavailable in some regions due to local laws.
• System requirements:
  • SAP Licenses: Valid licenses for any SAP systems being integrated.
  • Internet Connectivity: Stable and high-speed internet connection for cloud access.
  • Browser Compatibility: Latest versions of Chrome, Firefox, Safari, or Edge.
  • API Accessibility: Open APIs for third-party software integration.
  • Security Software: Updated antivirus and firewall protections for data security.
  • Data Compliance Tools: Tools to ensure compliance with GDPR, HIPAA
  • Sufficient Bandwidth: Adequate network bandwidth to handle data transfers.
  • Operating System: Modern operating systems
  • Database Compatibility: Support for major databases like SQL Server, Oracle.
  • Cloud Access Management: Proper configurations for cloud access/security settings.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times based on priority of the incident raised. Initial response times based on priorities outlined below.; P1 – IRT: within 1 hour of case submission; P2 – IRT: within 4 hours of case submission; P3 – IRT: within 1 business day of case submission; P4 – IRT: within 2 business days of case submissio
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: No testing undertaken with assistive technology users.
• Onsite support: Yes, at extra cost
• Support levels: SAP Software Enterprise Support is included in the subscription fees outlined for this cloud service.; ; Additional support levels can be provided at additional cost.; ; SAP Preferred Success is an enhanced support offering provided by SAP over and above Enterprise Support. See separate Lot Listing for details.; ; NDBS can provide a fully tailored application and technical management support service having been providing support services to the SAP community since 1989, unique in the market. A global SAP certified partner, we offer the benefit of global capabilities with local presence. ; ; Global SAP PCoE Certification which ensures adherence to standards set by SAP. NDBS are ISO9001 and ISO27001 certified providing assurance of quality for our flexible support models that are flexible to demands from the customer.; ; See separate Lot 3 Listing ‘NTT DATA – SAP Cloud Support Services’ for pricing details.; ; Governance of the service is provided by an assigned NDBS UK Service Delivery Manager, providing governance across all areas of the service including service management, incident and change management, continual service improvement and customer satisfaction.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: For new customers to SAP, onboarding to the service is generally undertaken as an activity during an implementation project, where the SAP application is personalised to the customer. ; ; Skills transfer is provided through a combination of :; -in-project coaching, ; -structured self-learning through the SAP Learning Hub, ; -on-line help within the application.; -SAP Best Practice set-up and test scripts.; -Click-thru tutorials available from within the application.; -Other application specific learning tools. ; ; Full documentation for the service is available on-line to customers once subscribed. ; ; Additional training can be provided through the implementation process, such as classroom training, at additional cost.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • Other
• Other documentation formats:
  • On-line help within the application
  • SAP Best Practice set-up and test scripts
  • On-line help at help.sap.com
• End-of-contract data extraction: During the subscription term, customers have continuous access to their data via the SAP Business Technology. They can export and retrieve their data in a standard format at any time. If technical limitations hinder this process, SAP collaborates with the customer to devise a practical solution for accessing the data. ; ; Before the subscription ends, customers are encouraged to use SAP's self-service export tools to perform a final data export from the cloud service. This ensures that all customer data is securely and efficiently transferred out of the cloud environment. Additionally, SAP provides applications designed specifically to assist in the collation and provisioning of extracted data, streamlining the data management process and ensuring that customers maintain full control over their information throughout their subscription period.
• End-of-contract process: It is the customer responsibility to extract the data prior to the contract termination. ; ; At the end of the agreement, SAP will delete the customer data remaining on servers hosting the cloud service, unless applicable law requires retention. ; ; Where a customer requires additional support from SAP or a partner for the data extraction then additional costs will apply.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems: Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 A
• Description of service interface: The SAP Business Technology Platform utilizes the SAP Fiori interface, renowned for its streamlined, user-centric design. This platform facilitates a seamless experience with tools for managing, deploying, and monitoring applications and services efficiently.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: The interface adheres to WCAG 2.1 AA standards, which include EN 301 549 compliance, ensuring accessibility for users with disabilities. This commitment enhances usability across various assistive technologies, promoting an inclusive environment for all users
• API: Yes
• What users can and can't do using the API: Our service offers an API for seamless integration and extensibility. Through our API, users can set up integrations with other systems, retrieve data, perform certain actions, and automate workflows. However, there may be limitations on certain functionalities or data access to ensure security and data integrity. For example, sensitive operations or administrative tasks may be restricted to authorized users only. Users may not be able to make changes to core functionalities of the service via the API, as these are typically managed through administrative interfaces. ; ; We provide comprehensive API documentation to guide developers in leveraging our API effectively. This documentation includes details on endpoints, authentication methods, request and response formats, and usage guidelines. Additionally, we offer a sandbox or test environment for our API, allowing developers to experiment, test integrations, and simulate real-world scenarios in a controlled environment before deploying changes to production. This sandbox environment helps developers ensure the reliability, functionality, and compatibility of their integrations with our service, minimizing the risk of disruptions to business operations.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can customize our service to align with their specific needs and workflows. Through administrative interfaces or APIs, users can tailor configurations, workflows, and user interfaces to optimize functionality and user experience. Customization options encompass a wide range of aspects, including data fields, report formats, automation rules, and integrations with external systems. ; ; Administrators typically have the authority to define and implement these customizations, ensuring that they meet organizational requirements and adhere to best practices. Additionally, users with appropriate permissions can access and modify specific features or settings based on their roles within the system. ; ; Customization empowers organizations to adapt the service to their unique processes, preferences, and industry regulations, enhancing efficiency and effectiveness. It allows businesses to streamline workflows, automate repetitive tasks, and integrate the service seamlessly into existing ecosystems. Furthermore, ongoing customization enables organizations to evolve and innovate in response to changing business needs and market dynamics. ; ; We provide comprehensive documentation and support to facilitate user-driven customization, empowering buyers to leverage the full potential of our service and achieve their business objectives effectively.

Scaling

• Independence of resources: SAP Business Technology Platform ensures robust performance and reliability through a scalable, multi-tenant cloud architecture. This setup isolates user environments, ensuring that the demand from one customer does not impact others. Additionally, the service employs load balancing and automatic scaling technologies to manage and distribute workload efficiently across the cloud infrastructure. This approach guarantees optimal service availability and performance, regardless of fluctuating demands from various users, thus providing a consistent and reliable user experience.

Analytics

• Service usage metrics: Yes
• Metrics types: SAP Business Technology platform provides comprehensive service usage metrics to help users monitor/optimize their integration environments. The metrics include data on API calls, data throughput, error rates, response times, and resource utilization. These insights are crucial for assessing the performance and health of services. ; ; Real-time Dashboards: Visual dashboards within the platform offer real-time insight into usage and performance. ; ; Regular Reports: Periodic reports summarizing usage and performance are automatically generated. ; ; Reports on Request: Users can generate custom reports based on specific needs or timeframes. ; ; This multifaceted approach allows users to stay informed and make data-driven decisions regarding their integration strategies.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: SAP

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: All data at rest is encrypted and uses the primary encryption algorithm FIPS 197 (AES) standard. The AES-256 standard is recognized globally as the current standard for cryptography. SAP typically manage the encryption keys on behalf of customers. There is a roadmap item for customers to 'Bring your own Keys', planned for 2024.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export their data from the SAP Business Technology Platform using the provided self-service tools.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Standard availability service level for this service is 99.7%; ; The service credit will be 2% of the Monthly Subscription Fees for the affected subscription-based Cloud Service or the monthly Cloud Credits (as defined in the Order Form) consumed for the affected consumption-based Cloud Service, for each 1% below the System Availability SLA, not to exceed 100% of the fees paid or Cloud Credit consumed by the Customer for the relevant Month for the affected Cloud Service; ; Downtime is defined as Total Minutes in the Month during which the production version of the Cloud Service is not available, except for Excluded Downtimes.; ; Excluded Downtime is defined as the Total Minutes in the Month attributable to a Maintenance Window; or any Major Upgrade Window for which the Customer has been notified at least 5 business days in advance; or unavailability caused by factors outside of SAP’s reasonable control, such as unpredictable and unforeseeable events that could not have been avoided even if reasonable care had been exercised.
• Approach to resilience: SAP designs its services and supporting data centre architecture to be highly resilient, providing minimum availability to the end user of 99.7% as standard. Data Centre resilience measures are available on request, under NDA.
• Outage reporting: Outage information is published and available to SAP customer in the SAP Trust Centre via the SAP for Me Customer Portal. This provides visibility and details of both current and historic availability, for each SAP application.; ; Email alerts for planned and unplanned system availability impacting events are also issued to subscribers of the affected applications.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Username or password
• Access restrictions in management interfaces and support channels: Support staff require a User ID and Password for the customer specific instance of the service, which remains under control of the customer at all times. System access by user ID is auditable.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: MSECB
• ISO/IEC 27001 accreditation date: 21/12/2023
• What the ISO/IEC 27001 doesn’t cover: Statements of Applicability are available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 31/05/2021
• CSA STAR certification level: Level 3: CSA STAR Certification
• What the CSA STAR doesn’t cover: Any locations, organizational units and services which are NOT listed in the annex of the ISO/IEC 27001 certificate with the certification number 11860521 are covered.
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001 - Quality Management System
  • ISO 27001 - Security Management System
  • ISO 22301 - Business Continuity Management System
  • ISO 10012 - Personal Information Management System
  • ISO/IEC27018 – Code of Practice for Personally Identifiable Information
  • ISO/IEC27017 – Code of Practice for Cloud Service Information Security

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: SAP are certified according to the following security policies: ; ; ISO 9001: Based upon quality management principles including strong customer focus and with the involvement of top SAP management with the ultimate goal of continual improvement. ; ; ISO/IEC 27001: Provides a holistic, risked-based approach to security and a comprehensive and measurable set of information security management practices. ; ; ISO 22301: Protects business operations from potential disruption, i.e. extreme weather, fire, natural disaster, theft, IT outage, and more. ; ; BS 10012: Includes employee security awareness training, risk assessments, data retention, and disposal. ; ; ISO/IEC 27018: Guidance for cloud service providers to protect personally identifiable information (PII). Supports ISO/IEC 27001 by recommending information security controls for protecting personal data in the public cloud. ; ; ISO/IEC 27017: Codes of practice for information security controls for cloud services. Supports ISO/IEC 27001 by providing guidance on cloud-specific information security controls. ; ; Further information available upon request or can be accessed at www.sap.com/corporate/en/company/security.html

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: All processes/policies are defined following industry standards. The majority of these are internal and are audited in our SOC2 audit, which is undertaken twice a year and available to customers on request. This service does not include a non-productive tenant but this is advisable. The production environment should be locked down for direct changes, so configuration/code changes must be completed in non-production, tested and released, prior to being moved to production. An audit log is included as part of the service.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: SAP’s vulnerability management program monitors the cybersecurity emergency response (CERT) advisory services. A CERT advisory is an alert that provides information on discovered vulnerabilities. SAP uses the Common Vulnerability Scoring System (CVSS), for assessing the severity of computer system security vulnerabilities. CVSS assigns severity scores to vulnerabilities, allowing responders to prioritise responses and resources according to threat. Vulnerabilities are communicated to the responsible LoB/business unit on a regular basis, where an implementation plan is created, based on the level defined on the CVSS rating. Scanning is carried out on a weekly basis as well as regular proactive security patching.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Scanning and monitoring is completed on a regular basis, the Vulnerability Advisory Services (VAS) team is responsible for monitoring vulnerabilities and providing the criticality and priority rating in alignment with the LoB/business units. Additionally, VAS is accountable for publishing/updating SAP CERT notifications, or SCNs, for all relevant vulnerabilities containing the latest criticality and priority rating. Each day, VAS ingests the daily NIST vulnerability feeds and monitors software vendors’ Web sites relevant to SAP’s environment to identify new vulnerabilities. SAP will identify vulnerabilities that may not have a Common Vulnerabilities and Exposures (CVE) designation, with responses aligned to the CVSS.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: All processes and policies are defined following industry standards. Most of these are internal and audited in our SOC2 audit which is made twice a year and available to the customer.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  NTT DATA established the Climate Action Committee (now the Green Action Committee) to lead our climate change initiatives. In October 2021, we created the Green Innovation Office with a focus on advancing green innovation. We are an active steering member of the Green Software Foundation, which is committed to continuous emissions reduction within the ICT industry. ; NTT DATA aims to achieve net zero for direct and indirect emissions from its own operations for data centres by 2030, the entire company including offices and other facilities by 2035, and its entire supply chain by 2040, with an immediate aim to reduce GHG across the organisation by 50,000 tons by 2025.; One of these initiatives is our “Work Where It Works” scheme, which gives employees more freedom over their work location. This has reduced the proportion of time our staff spend in office locations which, in turn, has reduced the carbon emissions associated with business travel and employee commuting which are our two biggest contributors to our carbon footprint.; A second initiative we offer is a subsidised electric car scheme and preferential deals on electric vehicles to encourage employees to switch from away from diesel and petrol vehicles to an all-electric vehicle.; We operate our “One Day, One Tree” campaign, where we provide a tree planting donation every quarter, with a seedling planted for each recorded day in UK consulting. Over the last 2 years, we have we donated 101,833 trees to 7 different international projects, ultimately absorbing approx. 2,036 tons of CO2 every year. ; We analyse our carbon footprint annually and report our results publicly via the SECR (Streamlined Energy ad Carbon Reporting) and ESOS (Energy Savings Opportunity Scheme). We action any recommendations from the consultancies involved in the audits.

  Covid-19 recovery

  Prior to the pandemic, NTT DATA were already ahead of their competitors in terms of flexible working. Post pandemic, this commitment has been recognised by NTT DATA, and remote/flexible working has become our new norm through our “Work Where It Works” initiative, which ultimately allows all employees more freedom over remote and hybrid working. ; During the pandemic, strict Health and Safety protocols were implemented and maintained in all NTT DATA office locations, including regular sanitisation, social distancing measures and access to testing and vaccination information. Whilst these have eased post pandemic, there is still a firm focus on making every NTT DATA office a safe and welcoming place to work. ; Our people are at the heart of everything we do, and it was vital, both during and post the pandemic, to find ways to keep employees engaged and connected, even if they are working remotely. NTT DATA host regular formal and informal get-togethers across business units, with each team having their own informal weekly team meeting, and monthly check-ins between employees and line managers to ensure wellbeing. ; Furthermore, the pandemic had a significant impact on mental health, which NTT DATA have responded to by providing mental health support, such as mental health first aiders and counselling services to help employees cope with stress and anxiety. ; NTT DATA continuously monitor the World Health Organisation for updates and new guidance, and subsequently follow a defined process for implementing and communicating any changes throughout the organisation. The leadership team also take the WHO status into consideration whilst reviewing and adapting business operations based on the current situation and forecasts, and in preparing comprehensive contingency plans that outline steps to be taken in case of future/similar disruptions.

  Tackling economic inequality

  NTT DATA have implemented various practices to promote fair treatment and opportunities for all, helping to tackle economic inequality. ; ; NTT DATA ensure all employees receive not only a competitive salary, but comprehensive benefits which support financial stability, including healthcare, pension schemes and paid leave. ; We recognise and value talent and offer clear career development pathways which are accessible to all employees, regardless of their level within the company. To help maximise employee’s potential and improve employability, NTT DATA provide a range of training and further education, including enrolment in one of the top business schools and mandatory CPD hours. We also encourage employees to volunteer their time and skills with organisations tackling economic inequality issues. This fosters social responsibility and connects the company to the needs of the community.; Additionally, in line with our DEI policies, NTT DATA are committed to diversity and inclusion in hiring by reaching out to underrepresented groups, using unbiased recruitment tools (and delivering unconscious bias training), and creating an inclusive workplace culture that values different perspectives.; NTT DATA strive to maintain sustainable business practices and ultimately reduce environmental degradation, which disproportionately affects low-income populations. ; This extends to ensuring we operate responsible supply chains, working only with ethical suppliers and partners who adhere to fair labour practices, pay fair wages and provide safe working conditions

  Equal opportunity

  NTT DATA is an equal opportunity employer and is fully committed to a policy of treating all employees and job applicants equally.; ; We have a zero-tolerance approach to any form of behaviour which leaves an employee feeling discriminated against, bullied or harassed and we will treat any complaints of this nature seriously. Discrimination, bullying or harassment based on protected characteristics is not tolerated at NTT DATA under any circumstances.; ; Gender equality and diversity are issues of major importance to NTT DATA, and we believe that DEI is indispensable for the development of our company, and it is clearly stated in the NTT DATA Group Code of Conduct.; Staff diversity is promoted at all levels of the organisation by several measure and activities, including a variety of networks within NTT DATA that were created to promote a safe space for minorities to connect with their peers across the organisation, including:; • Women in Business ; • Fathers Network ; • LGBTQ+ ; • Family & Co ; • Dis-/Ability ; The Women in Business initiative, as an example, if part of a wider strategy geared at NTT DATA increasing the percentage of positions held by women within the organisation. Currently, this sits at 31.05%, with a view to increase this to 33.33% by 2028. In addition, NTT DATA strive to have women make up no less than 20% of the Global Leadership team within the same period. ; In order to achieve this, NTT DATA offer a number of programs to support young women in the workplace, along with flexible working and enhanced family-friendly policies, along with the unwavering commitment to recognise, nurture and promote talent, regardless of age, gender, race, disability and/or sexual orientation.

  Wellbeing

  In 2024, NTT DATA was one of the only 17 organisations to be recognised as a Global Top Employer, for our outstanding People policies and practices worldwide, by Top Employers Institute. ; Achieving this award is a testament to the priority NTT DATA put on the wellbeing of our people. ; ; NTT DATA recognise the importance of work/life balance, and in giving employees flexibility, which is reflected in our “Work Where It Works” policy previously referenced, and our “Free Friday” initiative, which sees every employee in NTT DATA eligible for 12 days leave in addition to the standard annual leave entitlement, in the form of one Friday off every month. ; NTT DATA also partner with Help@Hand to offer total health and wellbeing support for employees and eligible family members, via their app, which includes:; · 24/7 Helpline & Remote GP ; · Mental Health Support ; · Physiotherapy ; · Financial & Legal Support ; · 360 Wellbeing Scoring & Guidance ; · 1-2-1 Lifestyle Coaching ; · Special offers to support everyday finances; ; We also have a dedicated fit-solutions team, who are tasked with coordinating virtual and in-person events for all NTT DATA entities, with annual events such as:; · World Health Day; · NDBS Soccer Cup ; · International Yoga Day ; · World Mental Health Day ; ; NTT DATA recognises that for some, wellbeing is found through charity work, and therefore we foster an environment that supports employees involved in charitable causes, with paid days off for charity work, options to be involved in global/company outreach programs, and of course, support of our own employees fundraising activities.

Pricing

• Price: £115 a unit a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at philip.newman@nttdata.com. Tell them what format you need. It will help if you say what assistive technology you use.