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Nero Blanco IT Limited

Directory Synchronisation Services

Ensuring Directory synchronisation is key to your IT infrastructure, business continuity and its security. Whether you are looking for Google Workspace, On premise AD or Azure AD, we can assist you with your Directory Synchronization requirement to Entra ID.

Features

  • Discovery and Audit services
  • Strategy Definition
  • Migration and Implementation Services
  • Project Management
  • Architecture Assistance
  • Post migration support

Benefits

  • Fixed cost services provided
  • Decision making process made easy
  • Understanding complexity to translate it into a plan
  • Experienced of complex and large Directory Synchronisation
  • Go to partner when Time is against you
  • Knowledge of Solutions limitations

Pricing

£5 to £18,000 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 5 9 5 8 0 9 4 8 6 2 0 9 6 5

Contact

Nero Blanco IT Limited Conrad Murray
Telephone: 0203 880 2299
Email: sales@neroblanco.co.uk

Planning

Planning service
Yes
How the planning service works
In the discovery phase, we assist the client in evaluating the planning timeline, define tasks and any dependencies that will need to be considered before. Understanding the complexity of your current Directory services, the applications landscape and the limitations of the proposed transition is key to the strategic decision and for implementation success. Nero Blanco will assist you throughout these phases.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Nero Blanco understand the most complex and secure environments and the need for Directory to integrate into your business process. From our in-depth Discovery and Audit services that surface the applications landscape and interactions we will propose the options available to you in the form of a Strategy document. This can form the basis of your decision making process towards the new Design, its Implementation. Nero Blanco can then provide the Delivery and support ensuring a comprehensive end to end transition. Selecting Nero Blanco is ensuring the right team and the right tools are behind you.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft M365 Tenants Workloads
  • Google Mail and Drives
  • PowersyncPro PSP
  • PowerSyncPro Migration Agent PSP MA

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We always include performance testing of the migration solutions and ensure client is satisfied with the outcome before to proceed.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
How the support service works
We support PowerSyncPro Migration Agent and PowerSyncPro Sync solution implementations. These solutions facilitate the migration and automatic reconfiguration of Windows Workstations as well as Synchronisation of Directories.

Service scope

Service constraints
Remotely delivered and supported.
Assumed total of no more than 4 domains, tenants, workspaces

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Post migration support is available as ELS Early Life Support for any migrated content and data. Additional support can be provided to extend the client support capabilities during such migration project.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Early Life Support: This is your Hyper care support for any migrated data. A dedicated Team of Service Desk personnel led by a Team Leader who managed your migration will be responsible to triaging support tickets and ensure quality response time and resolution.
We use priority levels SLA, depending on your project we agree acceptable Incident response time and Incident escalation and resolution. Some of standards range between 1 to 8 hours for response time and 4 to 48 hours for escalation and resolution based on criticality.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Citation ISO Certification Limited
ISO/IEC 27001 accreditation date
01/07/2022
What the ISO/IEC 27001 doesn’t cover
Anything outside of provision of Software and Services in relation to Mergers, Acquisitions and Divestitures.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

We help end users staffs to have a streamlined use of IT solutions and processes, this reduces the stress of managing several accesses to different cloud based IT systems and enhance collaboration between colleagues. Our migration approach by cut over is the fastest way to manage such projects ensuring the most adequate situation for end users in these complex transitions.

Pricing

Price
£5 to £18,000 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.