NEXT2IT LTD

Managed Multi-Cloud

Next2IT provides Public, Private, and Hybrid Clouds in a Multi-Cloud platform that allows businesses to consume multiple Clouds as a service. Next2IT provides support, management, and guidance to Cloud as a service.

Features

• Support
• Cost Reduction
• Security
• Monitoring
• Automation

Benefits

• Better Availability
• Reduced Costs
• Access to Highly Skilled Engineers
• Access to Highly Skilled Solution Architects

£1,500 a unit a month

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@next2it.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

759635126089192

Contact

Deklan van de Laarschot
0330 1332 202
sales@next2it.co.uk

Planning

• Planning service: Yes
• How the planning service works: By engaging with Next2IT and building on the core support offering, you can create your own ‘custom’ managed service offering. We believe this offers organisations the most agility, allowing engagements even when the ultimate requirements are not clear. Next2IT engineers are experienced in helping you shape your cloud migration strategy and identifying future requirements.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Works Next2IT consultants are season experts in migrating between cloud, both private and public.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our monitoring platform and service desk will monitor the following aspects of your environment and remediate where required.; • Infrastructure Performance; • Security Threats; • Cost fluctuations; Alerts will be provided via email, SMS and in the event of a serious incident contact will be made via an agreed direct method. Runbooks can also be defined to provide standardised responses to alerts.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our service desk engineers will be available 24x7x365 to provide support for your multi- cloud platform. We will also provide a web portal for incident logging and tracking.

Service scope

• Service constraints: Services are provided only to the UK.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support team are fanatical about customer experiences and we wish to exceed our client’s expectations. Our support desk provides our central point of contact for service- related queries. Support is provided 24x7x365 for priority one and two tickets, all other tickets will be processed during our normal operational hours. Our operational hours are Monday to Friday between the hours of 08:00 – 18:00, excluding public holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Access to our chat is provided via our support portal or agent deployed to users' devices. Users can speak directly to our support engineers about any infrastructure support-related issues.
• Web chat accessibility testing: Our platform has been tested and approved by several clients
• Support levels: Support is provided 24x7x365 for priority one and two tickets, all other tickets will be processed during our normal operational hours. Our operational hours are Monday to Friday between the hours of 08:00 – 18:00, excluding public holidays.; ; Each account will have an assigned tech lead that lead all technical aspects of your Cloud platform and alignment of the technical direction.; ; Support is calculated based on the number of support incidents is expected in a given month.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft, Amazon, Google

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We prioritise eco-friendly practices throughout our service delivery, minimising energy consumption and carbon emissions. Our cloud infrastructure enables organisations to transition to virtual operations, reducing the need for physical infrastructure and transportation, thus lowering their carbon footprint. We offer solutions for data analytics and optimisation that help organisations identify inefficiencies and opportunities for reducing environmental impact.

  Covid-19 recovery

  Our cloud services facilitate remote work and collaboration, supporting business continuity and resilience during and after the pandemic. We provide secure and scalable solutions for telemedicine and remote healthcare delivery, ensuring continuity of care and access to essential services. Our platform enables rapid deployment of digital solutions to address emerging challenges and support economic recovery efforts.

  Tackling economic inequality

  We offer cost-effective cloud solutions that enable organisations of all sizes, including small businesses and nonprofits, to access advanced technology and compete on a level playing field. Our services promote job creation and skill development through training programs and partnerships with local communities, empowering individuals from marginalised backgrounds to pursue careers in technology.

  Equal opportunity

  We are committed to diversity and inclusion within our organisation and work to ensure equal opportunity for all employees and partners. Our cloud services are designed to be accessible and inclusive, with features that accommodate diverse user needs and preferences. We support initiatives that promote digital literacy and bridge the digital divide, ensuring that everyone has the opportunity to benefit from technology regardless of their background or circumstances.

  Wellbeing

  Our services prioritise data security and privacy, ensuring the confidentiality and integrity of sensitive information and promoting peace of mind for users. We offer tools and resources for mental health and well-being, including virtual support networks and wellness apps, to help individuals maintain balance and resilience in their personal and professional lives. Our platform enables organizations to gather and analyse data related to employee well-being, facilitating evidence-based decision-making and targeted interventions to support workforce health and productivity.

Pricing

• Price: £1,500 a unit a month
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@next2it.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.