PARKINGEYE LIMITED

Evology

Evology Pay is a cloud hosted SaaS platform for digital cashless parking. It provides flexible payment pathways including Pay to Park, Pre booking, Autopay and Pay After. These methods allow for session extensions, receipt downloads, SMS confirmations and optional ANPR integration to streamline parking journeys and reduce operational overheads.

Features

• Pay to Park via location code and geo services
• Pre booking and pre payment with confirmations/receipts
• Autopay with VRN and card on exit
• Pay After up to 48 hours post visit
• Parking session extension from the app
• Booking overview of past and upcoming sessions
• Receipt download for expenses and records
• SMS confirmations and reminders
• Seamless optional ANPR integration
• Fully paperless cashless parking solution

Benefits

• Reduces admin via user self serve payments and extensions
• Eliminates cash handling and streamlines reconciliation
• Improves customer satisfaction through flexible payment options
• Supports journey planning through pre booking
• Lowers enforcement pressure with Pay After flexibility
• Access records via booking overview and receipts
• Reduces missed payments using SMS reminders
• Increases revenue reliability with multiple touchpoints
• Integrates with ANPR for accuracy and automation
• Rapid enhancements via in house development

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@evologyparking.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

760018321110103

Contact

Bianca Beck
01772 450970
tenders@evologyparking.com

About your service

• Service categories:

  Applications

  Customer relationship management

  • Digital commerce
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Evology Pay operates standalone and can integrate with ANPR systems to automate entry/exit validation, payment accuracy and enforcement workflows. This provides a unified digital parking experience across mixed site architectures without reliance on third party dependencies for core payment functions.
• Cloud deployment model: Public cloud
• Service constraints: None known. Evology Pay is designed for flexibility across diverse parking environments. Planned maintenance is performed proactively: end user devices are patched daily and servers weekly, with patch monitoring, staged deployment to minimise disruption, validation and log reviews post deployment. Vulnerabilities are scanned regularly. Annual penetration testing is conducted with recovery tests for backups.
• System requirements:
  • Works in browser, no special hardware required
  • Optional mobile app for iOS and Android
  • Internet connection for web or app usage
  • Optional IVR for telephone payments

User support

• Email or online ticketing support: Yes
• Support response times: Customers can report issues 24/7 via the Evology App, email and WhatsApp. WhatsApp assistance is available 24/7 through an AI chat bot and agent responses during office hours. If a message is received out of hours by phone, the response will be on the next working day. Standard support hours are 8am–6pm, Monday to Friday. If customers message us outside these hours, we aim to respond the next working day.; ; We also provide an out-of-hours call service for emergencies only, ensuring critical issues are addressed promptly while standard queries are handled during normal support hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 A
• Web chat accessibility testing: We have regular web chat testing in place that meet the standards for the Google and Apple Stores.
• Onsite support: No
• Support levels: Support is included within standard pricing and there is no premium tier. Customers receive an Account Manager and technical support for the duration of the contract. Channels include: app/webform submission, 24/7 WhatsApp (bot) with agent responses in office hours, some overtime cover on emails/app and an out of hours emergency call answering facility. All buyers will have an Account Manager and technical support for the duration of the contract.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: We provide full onboarding support, including training for relevant staff (troubleshooting, fault reporting, usage), onboarding and handover documentation, and system user guides. All staff receive mandatory training for all products relating to the job. Depending on the tender requirements we offer the options to complete this in person, online or on-site. Jan Luxford, our Head of Learning & Development arranges training and ensures this is regularly updated so that all staff have the skills and tools to complete their job roles effectively. A launch meeting sets milestones for tenant set-up, configuration, go live dates and set up completion. Account Management oversees timelines and coordinates marketing communications, site surveys, and back office training. Repeat training sessions are available free of charge throughout the contract.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Hard-copy formats
• End-of-contract data extraction: We are transparent in sharing relevant data, such as whitelists, with the incoming provider, subject to commercial in confidence considerations. We ensure that all data it is well-structured and easy to interpret for the incoming provider by compiling into a commonly used format, such as Excel or .csv. Data shared with third parties is subject to appropriate data sharing or data processing agreements, in compliance with all current data protection legislation.; ; Automatic time managed deletion of historical data both for operational speed/space reasons and to minimise the privacy implications.
• End-of-contract process: At the end of the contract, our Demobilisation Team works collaboratively with the buyer and any incoming provider’s IT team to ensure a GDPR-compliant handover of all relevant data.; ; We store data on Cayenne for 6 months, before anonymising it for up to 6 years, after which data is securely wiped to MC Infosec Level 5 Enhanced (CESG) via Green IT prior to destruction. We provide formal data deletion certificates where required, giving buyers assurance that data is handled responsibly beyond contract end. ; ; Our end-of-contract process is included in the price of the contract, with no additional costs.; ; We can discuss remove of signage with new contractor where appropriate. If this can’t be agreed, there could be a potential cost.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile app provides native experiences such as location services for car park identification and push/SMS notifications. The web experience provides equivalent core functions (payment, booking overview, receipt download, Pay After, session extension) via responsive interfaces. Both support cashless workflows, but the app offers convenience for on the go actions while desktop suits admin review.
• Service interface: Yes
• User support accessibility: WCAG 2.2 A
• Description of service interface: Evology Pay offers a consumer app and web app for motorists to find, pay, pre book, extend sessions and retrieve receipts, as well as optional ANPR linked workflows. Buyers can access account level views, booking overviews and integrations (for example, Azure AD B2C Single Sign On). Interfaces are designed to be intuitive and minimise contact centre load through self service.
• Accessibility standards: WCAG 2.2 A
• Accessibility testing: We meet all required Apple and Android base accessibility requirements. We also have automated testing in place to ensure ongoing compatibility with assistive technologies as updates are released.
• API: Yes
• What users can and can't do using the API: Evology supports integration for identity (Azure AD B2C Single Sign-On (SSO) and Apple/Google login) and payment methods such as Apple Pay and Google Pay. Buyers can connect authentication, enable SSO, and bulk upload existing concessions data for seamless transition. ; ; Limitations: Integration with buyer apps, systems or HR platforms is not provided as business-as-usual. However, bespoke integrations can be delivered where required, subject to security wraps, approvals and agreed scope.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can tailor payment pathways, for example, through enabling Pay After windows, notifications (SMS), identity options (Azure AD B2C Single Sign-On, Apple/Google) and site specific parameters (tariffs, location codes). Concessions data can be bulk uploaded to preserve existing user states. Optional ANPR integration adds automation for entry/exit validation. Customisation is performed by our in house product/technical teams in collaboration with buyer stakeholders through the Account Manager.

Scaling

• Independence of resources: Evology Pay is hosted on Microsoft Azure with scalable, resilient cloud architecture. All data is securely stored within Cayenne, and our Evology back office software. which is hosted on a cloud-based infrastructure. This ensures scalability, high availability, and resilience, with real-time access for authorised personnel. Patch management, vulnerability scanning, backups and DR replication support consistent performance and isolation of workloads. Availability targets are maintained per server type.

Analytics

• Service usage metrics: Yes
• Metrics types: Booking overview (past/upcoming bookings), payment confirmations/receipts, and session details (extensions, Pay After transactions). Operational availability metrics (for example, 99.9% service availability for web/IVR/SMS servers) are tracked internally and reporting can be shared on request.
• Reporting types:
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Our Demobilisation Team collaborate with the incoming provider’s IT Team to ensure secure and GDPR-compliant data transfer. This will include parking records and other essential data such as whitelists provided in a secure yet accessible format, such as Excel or CSV.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel (XLS/XLSX)
  • PDF
  • XML
• Data import formats:
  • CSV
  • Other
• Other data import formats: Excel (XLS/XLSX)

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Our infrastructure is entirely cloud-based, with storage hosted by Microsoft Azure. All data at rest is encrypted using Advanced Encryption Standard (AES) 256 as a minimum standard. This level of encryption ensures that even if physical or logical access to data storage were compromised, the data would remain unreadable without access to the appropriate decryption keys.; ; As our infrastructure is fully hosted on Microsoft Azure, we do not maintain physical data centre access. Ensuring data sovereignty, Azure uses UK-based data storage facilities. Firewall protections, MFA, and least privilege access reduce risk of interception or misuse.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: All access activity is logged to SIEM; external SOC monitors continuously. Defender AV, NinjaOne patching, Palo Alto firewall with IDS/IPS, annual training and audits underpin operational security.

Availability and resilience

• Guaranteed availability: We maintain a target availability of 99.9% for web, IVR and SMS servers through Azure cloud resilience, proactive patching, vulnerability scanning, backups and DR replication. Outage reporting is via support channels with progress communication from Account Management. Customers can access refunds via the app or the support team.
• Approach to resilience: Azure cloud hosting provides scalability and resilience. Critical data and servers are replicated to a DR site in near real time, nightly offsite backups are performed, and integrity is tested bi annually. Proactive patching (daily for devices and weekly for servers), weekly vulnerability scans, and annual penetration testing strengthen resilience.
• Outage reporting: Outages are communicated through support channels (app/webform/WhatsApp) and Account Management. Buyers receive updates and incident reporting through their Account Manager and agreed communications.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Our system supports full integration with Azure ADB2C, allowing Single Sign On (SSO). Reducing administrative overhead and enhancing data security, this ensures only authenticated users can access/manage their profiles. Users can also authenticate via Apple/Google accounts. Multi Factor Authentication is enforced for employees and least privilege controls apply to sensitive operations.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: We mitigate unauthorised access, malware, and misuse via MFA, encryption (AES 256), firewall/IDS/IPS, Defender AV, NinjaOne patching, SIEM with external Security Operations Centre, annual training and audits. ISMS is aligned to GDPR/DPA 2018 and undergoes third party audits (Cyber Essentials Plus, DVLA, BPA). Supply chain controls include pre qualification, incident reviews, annual security reviews, and data processing agreements.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Evology follows strict configuration and change management processes aligned to recognised standards. All components are tracked throughout their lifecycle, with changes assessed for potential security impact before implementation. Updates and patches are deployed proactively (daily for end user devices and weekly for servers) using automated tools such as NinjaOne. Staged deployments minimise service disruption and post deployment validation ensures integrity. Logs are reviewed regularly and audits confirm compliance with internal ISMS and industry best practice.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Evology uses a proactive vulnerability management process combining weekly vulnerability scans, annual penetration testing, and continuous monitoring via a Security Information and Event Management (SIEM) with 24/7/365 Security Operations Centre (SOC) oversight. Threat intelligence is sourced from Microsoft Defender and NinjaOne, enabling rapid identification of emerging risks. Patches are deployed daily to end user devices and weekly to servers, with staged rollouts to minimise disruption. Post deployment validation and log reviews confirm successful remediation. Buyers receive updates through agreed communication channels.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Evology employs continuous protective monitoring through a Security Information and Event Management (SIEM) system integrated with an external Security Operations Centre (SOC) operating 24/7/365. All access activity and system events are logged and analysed in real time to identify anomalies or potential compromises. Automated alerts trigger immediate investigation and escalation following predefined incident response workflows. Additional layers include Palo Alto firewalls with IDS/IPS, vulnerability scanning and weekly patch audits to maintain system integrity. Buyers receive incident updates through agreed communication channels, ensuring transparency and rapid remediation.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Evology follows ISO/IEC 27035 aligned processes within our ISMS to manage incidents effectively. Pre defined workflows exist for common events, ensuring rapid triage and escalation. Users can report incidents through the Evology app, webform or their dedicated Account Manager. All incidents are logged in our SIEM and monitored 24/7/365 by an external Security Operations Centre (SOC), enabling real time detection and response. Incident reports and updates are communicated via agreed channels, including email and Account Management. Our structured approach ensures transparency, timely resolution and clear escalation paths, which are shared during onboarding to maintain confidence and minimise operational disruption.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: PCI Security Standards Council - Self-Assessment
• PCI DSS accreditation date: Wednesday 26 February 2025
• What the PCI DSS doesn’t cover: We are self-certificated for SAQ A which is fully compliant for the services we provide. We can share this certification with you if required.
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: B7f1167f-b8c0-479a-9bdb-4caa89a6fd36
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: E4e31814-f9e2-4ebf-8114-39344a10412d
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@evologyparking.com. Tell them what format you need. It will help if you say what assistive technology you use.