CLUSTER GREENS LIMITED

Agile Business Analysis

Cluster Greens Limited provides Agile Business Analysis solutions covering requirements gathering, user-story capture, business process modelling, and change impact assessments. Our approach ensures a thorough grasp of changes, enhancing delivery efficiency and fostering internal capacity building with small, proficient analyst teams.

Features

• Trained analysts with extensive experience
• Detailed user research and user stories
• Focus on business problems and solutions
• Expert requirements elicitation via multiple methods
• Compatible with: Agile (Scrum, Kanban, SAFe); Prince2, PMBOK, MSP; Lean-Six-Sigma

Benefits

• Certainty in project outcomes, benefits realised.
• Optimal solution selection through strategic analysis.
• Effective delivery regardless of methodology.
• Effective risk, issue, dependency management.
• Enhanced requirements traceability via best practices.
• Clear business cases for targeted changes.
• Reduced external dependency via seamless handover.

£200 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@clustergreens.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

760505066933515

Contact

Jazeena Jazeem
07412433129
info@clustergreens.com

Planning

• Planning service: Yes
• How the planning service works: Cluster Greens Limited excels by leveraging extensive experience to craft robust strategies tailored to your needs. We guide you through the entire process, from initial concept to execution, providing critical insights and challenging existing plans when necessary. Collaboratively, we determine the best approach and develop realistic plans, considering resource availability and change capacity. Drawing from our wealth of experience, we employ proven planning methods like reference class forecasting to enhance accuracy. Our expertise spans Agile, waterfall, and hybrid models, ensuring alignment and maximising the likelihood of timely change delivery.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Cluster Greens Limited offers comprehensive training programs tailored to meet the diverse needs of our clients. Our training covers a wide range of topics, including but not limited to data science, machine learning, artificial intelligence, cloud computing, and agile methodologies. We provide both classroom-based and hands-on training sessions delivered by experienced professionals with deep expertise in their respective fields. Our training programs are designed to equip participants with the knowledge, skills, and tools necessary to succeed in today's rapidly evolving technological landscape. We prioritise interactive learning experiences and practical exercises to ensure maximum engagement and knowledge retention among participants.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: In setup and migration, Cluster Greens Limited offers comprehensive support tailored to your needs. Whether transitioning from on-premise to cloud or switching between cloud services, we excel in delivering successful business transformations. With expertise spanning strategy to implementation across various industries, we ensure seamless migrations. Our approach incorporates technical expertise alongside robust change management methods, engaging stakeholders early and minimising disruption. By marrying technical and business understanding, we drive efficient migrations, maximising adoption of new processes and systems while minimising operational disruption.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: In quality assurance and performance testing, Cluster Greens Limited provides comprehensive support to ensure the reliability and efficiency of your systems. We employ a systematic approach, integrating quality assurance and performance testing throughout the development lifecycle. Our experienced team conducts thorough testing using industry-standard tools and methodologies, identifying and addressing any issues promptly. We focus on both functional and non-functional aspects, including security, scalability, and reliability. Through rigorous testing and continuous monitoring, we aim to deliver high-quality solutions that meet or exceed your expectations, enhancing user satisfaction and maximising the value of your investments.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Our standard service hours are from 09:00 to 17:00, Monday to Friday, excluding UK bank holidays. However, we can arrange additional support outside of these hours upon request. While our support is primarily offered remotely, we also provide dedicated on-site support under special arrangements as needed. This ensures that our clients receive the assistance they require, whether it's during regular business hours or outside of them, and whether it's through remote channels or on-site presence, tailored to their specific needs and preferences.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response time during working hours(9am - 5pm)/ weekends upon request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our web chat is designed with accessibility in mind to ensure that all users, regardless of their abilities or disabilities, can effectively engage with the platform.
• Web chat accessibility testing: Under development
• Support levels: Our support levels are structured to provide comprehensive assistance and guidance to users based on their specific needs and requirements. We offer multiple tiers of support to accommodate varying levels of complexity and urgency in addressing issues and inquiries.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Cluster Greens Limited, the name of the business itself reflects the greenery idea. Our commitment to fighting climate change is ingrained in every aspect of our operations. We actively encourage paperless documents among our consultants. At Cluster Greens Limited, we prioritise sustainability and efficiency in our operations. As part of our commitment to environmental responsibility and streamlined workflows, we advocate for the utilisation of cloud services over on-premises solutions. Through our emphasis on cloud services, we strive to create a workplace that is not only more environmentally sustainable but also more flexible and productive for our consultants. Additionally, we advocate for green initiatives within our client projects, encouraging the adoption of sustainable practices and eco-conscious technologies.

  Covid-19 recovery

  In response to the Covid-19 pandemic, Cluster Greens Limited is committed to aiding recovery efforts with our innovative technology solutions. We provide remote work solutions, facilitating organisational productivity while prioritising employee safety. Our focus is on assisting organisations in transitioning to new work models, whether remote or hybrid, promoting social distancing and post-pandemic practices. Additionally, we advocate for these approaches within our own workforce, leveraging technology to address pandemic challenges, foster recovery, and enhance resilience against future crises.

  Tackling economic inequality

  At Cluster Greens Limited, we are dedicated to tackling economic inequality through our G-Cloud service provision. We prioritise fair and transparent pricing models, ensuring accessibility to our services for organisations of all sizes, including those with limited resources. Additionally, we actively seek partnerships with local communities and small businesses, providing opportunities for collaboration and growth. Through mentorship programs, skills development initiatives, and job creation efforts, we aim to empower underserved communities and bridge the gap between socioeconomic disparities. By fostering an ecosystem of inclusive economic participation, we contribute to building a more equitable and prosperous society for all.

  Equal opportunity

  Cluster Greens Limited is deeply committed to promoting equal opportunity in all aspects of our G-Cloud service provision. We prioritise creating inclusive environments where individuals from diverse backgrounds have equitable access to opportunities for employment, growth, and advancement. Our hiring and promotion practices are designed to eliminate discrimination and bias, ensuring that talent is recognised and rewarded based on merit alone. Through comprehensive training programs and initiatives to foster diversity and inclusion, we strive to cultivate a workplace culture where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents to our mission and vision.

  Wellbeing

  Promoting well-being through our G-Cloud service provision is paramount to our commitment to social value. We prioritise user-centric design, ensuring our solutions enhance mental and physical health. By facilitating remote work, we support work-life balance and reduce stress. Our platforms prioritise data privacy, fostering peace of mind through robust cybersecurity measures. Additionally, our training programs empower staff, enhancing job satisfaction and professional development. Through these initiatives, we aim to create a supportive and inclusive digital environment that prioritises the holistic well-being of individuals, contributing positively to society's overall welfare.

Pricing

• Price: £200 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@clustergreens.com. Tell them what format you need. It will help if you say what assistive technology you use.