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Mendel Verlag GmbH & Co. KG

MendelConsult

MendelConsult offers consultation, planning, programming, implementation and support of foreign trade solutions and related data content. Beyond existing services and features, both customisations and new developments are supported in all fields of foreign trade related information and data (tariffs, rules of origin, procedures and formalities, export control, sanctions and more).

Features

  • Analysis of practical user needs in foreign trade operations.
  • Establish objectives meeting the needs of foreign trade operators.
  • Design of services and functionality reflecting objectives supporting operators.
  • Architecture of services and features for foreign trade solutions.
  • Programming of services and features for foreign trade solutions.
  • Implementation of services and features for foreign trade solutions.
  • Technical and content-related support for foreign trade solutions.
  • Proofs of concept for services and features for trade solutions.
  • Training for trainers in use of solutions and operator support.
  • Compilation of specific data and information for new solutions.

Benefits

  • Enormous and longstanding experience in foreign trade solutions.
  • Regular rendering of services for governmental and public institutions.
  • Regular rendering of services for international corporations.
  • Experience in building specialised solutions for customs and trade compliance.
  • Subject matter expertise in customs, import and export restrictions.
  • Knowledge of customs and trade management systems and data needs.
  • Addressing and solving practical problems of operators.
  • Support in classification of products in various trade nomenclatures.
  • Assessment and calculation of rules of origin of various agreements.
  • Complementation of existing services by new features and specialised data.

Pricing

£600 to £1,600 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mendel@mendel-verlag.de. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 6 0 6 0 4 9 4 4 7 6 7 1 5 6

Contact

Mendel Verlag GmbH & Co. KG Kolja Mendel
Telephone: 00492302202930
Email: mendel@mendel-verlag.de

Planning

Planning service
Yes
How the planning service works
Against the background of our vast experience in foreign trade information and data provision as well as corresponding solutions we may support all stages of project development and deployment in foreign trade solutions hosted in the cloud and implemented as software as a service (SaaS).
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Foreign trade-related services

Training

Training service provided
Yes
How the training service works
The training provided is a 'train the trainers' service explaining the subject matter-specific and content-related aspects of foreign trade solutions as well as related best practices for the implementation of corresponding services including user support, usual mistakes and frequently asked questions.
Training is tied to specific services
Yes
Services the training service works with
Foreign trade-related services

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We may offer quality assurance and performance testing services for foreign trade-related solutions as part of consultancy projects in connection with the analysis, evaluation and enhancement of such solutions.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Technical and content-related support for all our foreign trade data, information and consulting services.

Service scope

Service constraints
No particular constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Answers are usually provided on the same or the next working day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels are L1 to L3. Support is rendered by a support team consisting of both content and technical specialists.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Making available information on globally applied tariff and non-tariff measures, also those implemented to fight climate change have been and will be correspondigly integrated. The solution thus supports informed compliance with such measures in the field of fighting climate change.

Covid-19 recovery

Making available information on globally applied tariff and non-tariff measures, also those implemented to address the pandemic and to overcome its effects have been and will be correspondigly integrated. The solution thus supports informed compliance with such measures in the field of Covid-19 recovery.

Tackling economic inequality

Making available information on globally applied tariff and non-tariff measures, the solution supports participation in trade with other countries and thus seizing corresponding opportunities whilst being compliant with legal requirements for the international supply chain.

Equal opportunity

Making available information on globally applied tariff and non-tariff measures, the solution supports participation in trade with other countries and thus supports seizing corresponding opportunities for everybody engaging on the market and intending to extend activities in foreign trade.

Wellbeing

Whilst the focus is making available information on globally applied tariff and non-tariff measures, the support of compliant behaviour contributes to a better understanding within and engamement of the foreign trade community.

Pricing

Price
£600 to £1,600 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mendel@mendel-verlag.de. Tell them what format you need. It will help if you say what assistive technology you use.