AMBER LABS LIMITED

Cloud Data Lake Service

The Cloud Data Lake Service will design and deliver a data lake platform on AWS, GCP or Azure and based on leading practices to ensure security, performance, reliability and governance. The Data Lake will optimise storage and be designed upon a zonal structure tailored to the buyers needs.

Features

• Storage for structured, semi-structured and structured data.
• Organised zonally to tailor organisation use-cases
• Principle of least access applied to secure data access
• Compression formats applied for performance and cost benefits
• Automated Data Catalogue for governance and data discovery
• Separation of storage from compute.
• Data Lifecyle Management
• Support for batch, micro-batch and streaming ingestion
• Integrated with cloud native and third party tools
• Data encrypted and secure

Benefits

• Cost-optimised storage for large quantities of data
• Consistent repository for variety of data
• Supports varying velocity of data ingestion.
• Optimised for cloud compute by-design
• Supports ELT workloads
• Schema on-read ensuring flexible ingestion to initial zones
• Access to raw data for specific information workers
• Flexible repository for downstream systems.
• Improved data discovery and access to data
• Flexible extensibility options

£376 to £1,696 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@amberlabs.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

762010739941519

Contact

James Bennett
07852109808
sales@amberlabs.io

Planning

• Planning service: Yes
• How the planning service works: The implementation of a Cloud Data Lake Service will require planning and co-ordination to deliver. The first stage of planning is to identify use cases and personas for colleagues and areas that would use the data lake. What are their typical workloads, what tools will they use to work with data. Most importantly what is the data needs to be ingested, what history is required for migration, how often does the data need to be updated and what security and the regulatory compliance requirements for the data.; This will inform the data lake design - the structure of the data lake into functional and governed zones according to workloads, data ingestion and integration patterns and security and access controls. Planning for data ingestion will be coordinated with data source owners to minimise the impact on source systems.; Data governance will also be planned from a security, access, compliance and data lifecycle perspective and also data discoverability in how information workers will locate data.; Consumption requirements will inform tools and connectivity configuration and if there are any data sharing requirements outside of the client organisation will be captured.; Finally a detailed delivery plan will incorporate all delivery activities.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud

Training

• Training service provided: Yes
• How the training service works: The delivery team will provide knowledge transfer and detailed documentation for the configuration of the Cloud Data Lake service and run tailored sessions with the customer. Specific external training can be identified by cloud and third-party vendors if specific cloud vendor training is required.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: For the Cloud Data Lake Service migration activities will incorporate the migration of existing data lake or data storage onto a fully designed data lake platform. Amber Labs also has a Cloud Database Service that can migrate source databases to or from cloud platforms if required.; ; Migration will consist of migrating of data from legacy data sources onto a new cloud data lake. This will entail capturing requirements from the legacy sources in terms in of the data itself, access and connectivity as well as timing considerations for migration. This will inform the most appropriate data migration pattern to be adopted. Data that is migrated into the newly created cloud data lake will be optimised to lower the cost of storage and to optimise the compute to be executed against the data. This will also have the benefit of reducing the carbon footprint of the data lake service that will be baked into the design.; ; Any legacy data processing and consumption tools will be assessed to see if platform as a service or software as a service cloud components can delivery the functionality or options of lifting and shifting processing can be considered.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Data Lake will be fully tested against all requirements captured, both functional and non-functional. A full testing strategy will be provided as part of the service that will align with the requirements.; Functional testing will be carried out via initial development testing and then full system testing. This will ensure all required data is correctly ingested into the data lake repository, processed through the defined zones with access and connectivity as documented. Compliance requirements such as data lifecycle and management of sensitive data will also be fully tested.; Non-functional requirements will also be fully tested to ensure that the data lake is resilient, reliable, operational and performant as required meeting Recovery Point Objective and Recovery Time objective requirements.; User acceptance testing will be supported by the delivery team the details of which will be formalised in the test strategy document.; ; The Cloud Data Lake Service will be rigorously tested to ensure that it meets all requirements.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: Our Data Lake Solutions can be deployed into Cloud Services that are owned and managed by Amber Labs, or Deployed into your Own Cloud Platforms. If deployed into an Amber Labs Cloud Platform the Solution will operate as Software As a Service and will be fully managed and maintained by Amber Labs. ; ; We can also provide support services for Solutions that are deployed on your own Cloud Platforms. Terms and conditions of Amber Labs Managed Solutions can be provided on request.

Service scope

• Service constraints: There are no constraints that buyers should know about.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Depending on the level of service required, we can provide varying response times up to 24*7 365 Days per year support with 30 minute response times. It is recommended that the Service Level Agreement appropriate for your needs be assessed and agreed during the Project Implementation phase.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our Web Chat Tool has been thoroughly tested with a range of Assistive Technology users.
• Support levels: We can provide a range of custom support levels ranging from short periods of dedicated support time per day up to 24*7 365 Days per year. The level of support required will depend on the Data Lake Solutions being implemented. The precise level of support required will be defined during the project costing phase. Support Costs will be based on the Service Management Rates detailed in our rate card.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Amber Labs, we are deeply committed to effective stewardship of the environment, aligning with our mission to fight climate change. Our predominantly remote and paperless way of working not only enhances efficiency but also significantly reduces our carbon footprint. By minimising the need for commuting and embracing digital solutions, we actively contribute to lowering greenhouse gas emissions, working towards our goal of achieving net zero emissions. Additionally, our company employees benefit from an electric vehicle scheme, further promoting sustainable transportation practices. Through our contracts, we harness our influence to instil environmental consciousness among staff, suppliers, customers, and communities, fostering a culture of protection and improvement to address the urgent challenges posed by climate change.

  Covid-19 recovery

  At Amber Labs, we prioritise a predominantly remote work setup, unless specifically requested by our clients. This approach not only grants our team greater flexibility but also serves as a proactive measure to mitigate health risks, including those associated with Covid-19. This adaptability not only benefits our valued staff but also aligns with the evolving needs of our clients, many of whom have yet to fully transition back to pre-pandemic office setups.; ; We create employment through our apprenticeship program. This scheme empowers young people from all backgrounds across the country to build meaningful careers in technology, by providing skill-building and employment pathways. Through our program, we not only bridge the digital and geographic divide but also cultivate a diverse and skilled workforce that drives innovation and social progress. ; ; In addition to our apprenticeship scheme, we're deeply committed to fostering employment opportunities through our graduate program. Geared towards technology graduates, this program is designed to pave the way for fulfilling careers in consulting, with a specialised focus on bolstering AI skills. We firmly believe that investing in such high-growth sectors equips individuals with the tools needed for remarkable success.; ; Furthermore, in recognition of the ongoing challenges posed by Covid-19 and other long-term health conditions, Amber Labs is dedicated to supporting affected employees through tailored accommodations. From flexible work hours to remote work options, and even adjustments in job responsibilities, we strive to create an inclusive and supportive environment where every team member can thrive.

  Tackling economic inequality

  At Amber Labs, we're committed to fostering economic inclusivity through our apprenticeship and graduate programs. Our apprenticeship scheme is designed to empower individuals from diverse backgrounds, providing skill-building opportunities and employment pathways in the technology sector. On the other hand, our graduate program specifically targets graduates in technology disciplines, equipping them with the expertise needed to thrive in high-growth industries like AI. In addition to these programs, Amber Labs initiates partnerships with inner-city schools to introduce students to technology careers, providing insights and connections with industry professionals and enhancing awareness of emerging technologies like AI from a young age.; ; Furthermore, Amber Labs proudly boasts a geographically diverse workforce drawn from all regions across the UK. By offering market-leading salaries, hybrid and flexible working arrangements, we demonstrate our commitment to creating an inclusive environment where everyone has the opportunity to succeed, regardless of their location or background.; ; In recognition of the economic challenges faced by many, such as the ongoing repercussions of Covid-19, Amber Labs is dedicated to providing support and accommodations. Whether through flexible work arrangements, remote work options, or tailored leave policies, we aim to ensure that individuals facing economic adversity have the opportunity to thrive in the workplace.; ; As an SME, we take pride in our continuous commitment to enhancing supply chain resilience and capacity.; ; Embracing innovation, including disruptive technologies like AI, we drive efficiencies and deliver higher quality goods and services, while also supporting the development of scalable and future-proofed methods within the supply chain. Cybersecurity is paramount, and we take proactive measures to identify and manage risks throughout the delivery process, including training for all our new consultants.

  Equal opportunity

  At Amber Labs, we are dedicated to reducing the disability employment gap and fostering equal opportunities within our workforce. Through our commitment to diversity and inclusion, we take proactive measures to increase the representation of disabled individuals in our contract workforce. Our interview processes are predominantly conducted remotely, ensuring accessibility and inclusivity from the outset. Additionally, we provide comprehensive support for disabled employees, including adaptations for remote working and accessible facilities, ensuring that they have the tools and resources needed to thrive in their roles.; ; Furthermore, we prioritise tackling workforce inequality through our performance management framework, which identifies areas for training and development for all employees. This framework ensures that individuals, including those from disadvantaged or minority groups, have access to opportunities for in-work progression and skills development relevant to our contracts. We use the information from this framework, and our knowledge on industry trends and client needs, to invest in continuous training for our consultants to ensure they remain up-to-date; this is funded internally to guarantee that our employees receive the necessary support to excel in their careers. Through these initiatives, we are committed to fostering an inclusive and equitable work environment where everyone has the opportunity to succeed.

  Wellbeing

  At Amber Labs, we prioritise the health and wellbeing of our workforce by taking proactive measures and fostering a supportive environment. We offer private medical insurance to all our employees once they have passed probation. Through initiatives like Perkbox, consultants have access to free mental health and physical health resources, along with discounts for gym memberships. Additionally, we advertise an HR inbox and provide a designated point of contact for those who wish to discuss mental health concerns, supplementing the line management chain for additional support and accessibility.

Pricing

• Price: £376 to £1,696 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@amberlabs.io. Tell them what format you need. It will help if you say what assistive technology you use.