VERSION 1 SOLUTIONS LIMITED
Agile Coaching
Our Agile coaches help teams work better together by teaching simple ways to plan, communicate and deliver work more effectively. They remove obstacles, run helpful/outcome-based meetings and coach teams to solve problems themselves. They enable lasting change by building confidence and skills to empower your teams.
Features
- Guides teams through transformation and continuous improvement
- Facilitates Agile ceremonies like standups, retrospectives, and sprint planning sessions
- Coaches and mentors individuals, helping them embrace Agile values/principles
- Removes impediments blocking team progress and workflow efficiency
- Observes team dynamics and identifies improvement opportunities for individual/team levels
- Teaches frameworks like Scrum, Kanban, and Lean development practices.
- Coaches to foster collaboration, transparency, and open communication within teams
- Challenges existing processes and encourages experimentation with new approaches
- Builds organisational capability and skills for sustainable Agile adoption
- Models servant leadership, supporting teams rather than commanding them
Benefits
- Teams complete work quicker with streamlined processes and workflows
- People communicate openly, share ideas, and work together effectively
- Regular feedback catches problems early, improving the final product
- Teams adapt quickly to changing priorities and customer needs easily
- Unnecessary tasks are eliminated, focusing effort on valuable work only
- Team members feel empowered, valued, and engaged in their work
- Everyone understands progress, priorities, and potential issues at all times
- Frequent deliveries ensure products meet real user needs and expectations
- Teams regularly reflect and refine how they work and deliver
- Workload becomes manageable, preventing burnout and maintaining consistent productivity
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
7 6 2 1 6 4 3 6 6 3 7 4 5 7 2
Contact
VERSION 1 SOLUTIONS LIMITED
Emma Olsen
Telephone: +44 203 859 4790
Email: tendernotices@version1.com
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- No service constraints
User support
- Email or online ticketing support
- Yes
- Support response times
- Version 1 offers a standard SLA for responses to questions, which covers defined office hours. In addition, if it is a priority call, for example relating to a Major Incident, we provide a 30-minute response service level. For non critical issues, we offer a four-hour response service level. However, these are Version 1’s standard response times, which can be tailored to our customers’ requirements, which includes providing the ability for full for 24 x 7 and weekend cover, where required.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- N/A
- Support levels
-
Version 1 provide service tiers for our Managed Service Models, where each tier provides Buyers with access to specific assistance and benefits, allowing you to choose the services best suited to your needs. These support levels are Essentials, Advanced and Premier, where the Advanced level provides Normal Office Hours and 24/7 options. For added flexibility, we do not force clients into a ‘one-size-fits-all’ service and price. Rather, we offer a ‘mix-and-match’ approach, allowing you to operate a cost and service-optimised portfolio. This allows the Buyer to apply the right tier to the right business applications, or to differentiate, for example, between production and non-production workloads. Cost details are provided in the pricing document.
As an ITIL aligned and ISO20000 accredited Managed Service Provider, Version 1’s Service Governance structure ensures a Service Manager for each of our clients. Their role is to ensure service levels/SLAs are met, and that the overall support service is managed in a responsive, customer-focused manner. The focus of service governance will be a regular Service Management Board or Service Review Meeting, attended by key stakeholders. Each managed service client is assigned a Service Manager to co-ordinate their service provision and ensure customer satisfaction levels are maintained. - AI chatbot
- Yes
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft, Oracle, IBM, VMWare, RedHat, Qlik, AvePoint, HP, Dell
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £520.00 | £160.00 |
| Associate business architect | £720.00 | £210.00 |
| Business architect | £650.00 | £280.00 |
| Lead business architect | £1,290.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £650.00 | £210.00 |
| Senior data architect | £720.00 | £280.00 |
| Chief data architect | £1,040.00 | £350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £650.00 | £210.00 |
| Senior enterprise architect | £720.00 | £280.00 |
| Lead enterprise architect | £1,150.00 | £410.00 |
| Principal enterprise architect | £1,290.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £640.00 | £200.00 |
| Network architect | £720.00 | £210.00 |
| Lead network architect | £900.00 | £440.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £720.00 | £210.00 |
| Lead security architect | £840.00 | £290.00 |
| Principal security architect | £1,290.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £640.00 | £200.00 |
| Solution architect | £720.00 | £210.00 |
| Senior solution architect | £1,040.00 | £380.00 |
| Lead solution architect | £1,150.00 | £390.00 |
| Principal solution architect | £1,410.00 | £480.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £640.00 | £200.00 |
| Technical architect | £720.00 | £210.00 |
| Senior technical architect | £1,010.00 | £330.00 |
| Lead technical architect | £1,040.00 | £390.00 |
| Principal technical architect | £1,110.00 | £450.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,040.00 | £350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £970.00 | £330.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,270.00 | £430.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,180.00 | £420.00 |
| Principal cyber security audit and assurance | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £880.00 | £340.00 |
| Lead cyber security governance and risk manager | £1,180.00 | £420.00 |
| Principal cyber security governance and risk manager | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £880.00 | £340.00 |
| Lead cyber security monitoring | £1,180.00 | £420.00 |
| Principal cyber security monitoring | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £880.00 | £340.00 |
| Lead cyber security incident response | £1,180.00 | £420.00 |
| Principal cyber security incident response | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £880.00 | £340.00 |
| Lead cyber security vulnerability management | £1,070.00 | £410.00 |
| Principal cyber security vulnerability management | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £750.00 | £290.00 |
| Lead cyber security digital forensics | £1,180.00 | £420.00 |
| Principal cyber security digital forensics | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £750.00 | £290.00 |
| Lead cyber security penetration testing | £1,180.00 | £420.00 |
| Principal cyber security testing | £1,410.00 | £530.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,150.00 | £450.00 |
| Lead cyber security secure systems architecture and design | £1,150.00 | £450.00 |
| Principal cyber security secure systems architecture and design | £1,250.00 | £500.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £440.00 | £120.00 |
| Analytics engineer | £510.00 | £160.00 |
| Senior analytics engineer | £690.00 | £190.00 |
| Lead analytics engineer | £950.00 | £310.00 |
| Head of analytics engineering | £1,270.00 | £430.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £440.00 | £120.00 |
| Data analyst | £440.00 | £140.00 |
| Senior data analyst | £690.00 | £190.00 |
| Principal data analyst | £950.00 | £310.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £440.00 | £140.00 |
| Senior data engineer | £690.00 | £190.00 |
| Lead data engineer | £1,150.00 | £380.00 |
| Head of data engineering | £1,270.00 | £430.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £950.00 | £310.00 |
| Head of data ethics | £1,270.00 | £430.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £640.00 | £200.00 |
| Lead data governance manager | £690.00 | £190.00 |
| Head of data governance | £950.00 | £310.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £440.00 | £120.00 |
| Associate data scientist | £440.00 | £140.00 |
| Data scientist | £720.00 | £210.00 |
| Principal data scientist | £950.00 | £310.00 |
| Lead data scientist | £1,270.00 | £430.00 |
| Head of data science | £1,150.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £760.00 | £290.00 |
| Lead machine learning engineer | £950.00 | £310.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £440.00 | £120.00 |
| Performance analyst | £640.00 | £200.00 |
| Senior performance analyst | £650.00 | £200.00 |
| Lead performance analyst | £750.00 | £270.00 |
| Head of performance analysis | £930.00 | £350.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £440.00 | £120.00 |
| Application operations engineer | £510.00 | £160.00 |
| Senior application operations engineer | £620.00 | £190.00 |
| Lead application operations engineer | £680.00 | £240.00 |
| Principal application operations engineer | £760.00 | £290.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £640.00 | £200.00 |
| Senior business relationship manager | £640.00 | £210.00 |
| Lead business relationship manager | £1,310.00 | £440.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £440.00 | £120.00 |
| Change and release analyst | £520.00 | £160.00 |
| Change and release manager | £720.00 | £230.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £440.00 | £140.00 |
| Senior operations analyst | £620.00 | £190.00 |
| Operational control manager | £620.00 | £230.00 |
| Head of command and control | £830.00 | £320.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £440.00 | £120.00 |
| End user computing engineer | £510.00 | £150.00 |
| Senior end user computing engineer | £580.00 | £180.00 |
| Lead end user computing engineer | £770.00 | £270.00 |
| Principal end user computing engineer | £840.00 | £310.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £680.00 | £200.00 |
| IT service manager | £820.00 | £290.00 |
| Senior IT service manager | £1,040.00 | £370.00 |
| Head of IT service management | £1,150.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £760.00 | £290.00 |
| Major incident manager | £820.00 | £290.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £440.00 | £140.00 |
| Infrastructure engineer | £560.00 | £180.00 |
| Senior infrastructure engineer | £620.00 | £230.00 |
| Lead infrastructure engineer | £830.00 | £320.00 |
| Principal infrastructure engineer | £1,170.00 | £480.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £440.00 | £140.00 |
| Infrastructure operations engineer | £560.00 | £180.00 |
| Senior infrastructure operations engineer | £620.00 | £230.00 |
| Lead infrastructure operations engineer | £830.00 | £320.00 |
| Principal infrastructure operations engineer | £1,170.00 | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £510.00 | £160.00 |
| Problem manager | £820.00 | £290.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £440.00 | £120.00 |
| Senior service desk analyst | £520.00 | £160.00 |
| Service desk manager | £580.00 | £180.00 |
| Head of service desk | £620.00 | £230.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £610.00 | £180.00 |
| Service readiness analyst | £820.00 | £290.00 |
| Service transition manager | £1,040.00 | £370.00 |
| Lead service transition manager | £1,310.00 | £480.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £440.00 | £120.00 |
| Junior business analyst | £610.00 | £180.00 |
| Business analyst | £640.00 | £210.00 |
| Senior business analyst | £950.00 | £310.00 |
| Lead business analyst | £1,000.00 | £370.00 |
| Head of business analysis | £1,380.00 | £480.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £820.00 | £290.00 |
| Delivery manager | £1,040.00 | £370.00 |
| Senior delivery manager | £1,310.00 | £500.00 |
| Head of (Agile) delivery management | £1,490.00 | £760.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £440.00 | £120.00 |
| Digital portfolio manager | £720.00 | £210.00 |
| Senior digital portfolio manager | £1,010.00 | £330.00 |
| Head of portfolio | £1,280.00 | £430.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £640.00 | £200.00 |
| Product manager | £720.00 | £230.00 |
| Senior product manager | £790.00 | £270.00 |
| Lead product manager | £840.00 | £290.00 |
| Head of product | £1,310.00 | £500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,040.00 | £370.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,310.00 | £500.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £440.00 | £120.00 |
| QAT analyst | £580.00 | £180.00 |
| Senior QAT analyst | £650.00 | £200.00 |
| Lead QAT analyst | £680.00 | £250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £440.00 | £120.00 |
| Test engineer | £580.00 | £180.00 |
| Senior test engineer | £650.00 | £200.00 |
| Lead test engineer | £680.00 | £250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £840.00 | £320.00 |
| Head of test | £1,370.00 | £610.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £440.00 | £120.00 |
| Junior DevOps engineer | £640.00 | £200.00 |
| DevOps engineer | £640.00 | £200.00 |
| Senior DevOps engineer | £720.00 | £210.00 |
| Senior DevOps engineer - management | £720.00 | £210.00 |
| Lead DevOps engineer | £840.00 | £290.00 |
| Lead DevOps engineer - management | £840.00 | £290.00 |
| Principal DevOps engineer | £920.00 | £330.00 |
| Principal DevOps engineer - management | £1,050.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £440.00 | £120.00 |
| Junior frontend developer | £610.00 | £180.00 |
| Frontend developer | £730.00 | £220.00 |
| Senior frontend developer | £790.00 | £270.00 |
| Lead frontend developer | £990.00 | £400.00 |
| Head of frontend development | £1,050.00 | £410.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £440.00 | £120.00 |
| Junior developer | £610.00 | £180.00 |
| Developer | £730.00 | £220.00 |
| Senior developer | £730.00 | £220.00 |
| Senior developer - management | £790.00 | £270.00 |
| Lead developer | £790.00 | £270.00 |
| Lead developer - management | £990.00 | £400.00 |
| Principal developer | £990.00 | £400.00 |
| Principal developer - management | £1,300.00 | £450.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £440.00 | £140.00 |
| Accessibility specialist | £620.00 | £190.00 |
| Senior accessibility specialist | £820.00 | £290.00 |
| Head of accessibility | £830.00 | £320.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £440.00 | £120.00 |
| Junior content designer | £520.00 | £160.00 |
| Content designer | £610.00 | £180.00 |
| Senior content designer | £690.00 | £240.00 |
| Lead content designer | £820.00 | £310.00 |
| Head of content design | £1,220.00 | £470.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £690.00 | £240.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £440.00 | £120.00 |
| Junior graphic designer | £520.00 | £160.00 |
| Graphic designer | £610.00 | £180.00 |
| Senior graphic designer | £690.00 | £240.00 |
| Lead graphic designer | £820.00 | £310.00 |
| Head of graphic design | £1,220.00 | £470.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £440.00 | £120.00 |
| Junior interaction designer | £520.00 | £160.00 |
| Interaction designer | £610.00 | £180.00 |
| Senior interaction designer | £690.00 | £240.00 |
| Lead interaction designer | £820.00 | £310.00 |
| Head of interaction design | £1,220.00 | £470.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £440.00 | £120.00 |
| Junior service designer | £520.00 | £160.00 |
| Service designer | £610.00 | £180.00 |
| Senior service designer | £690.00 | £240.00 |
| Lead service designer | £820.00 | £310.00 |
| Head of service design | £1,220.00 | £470.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £520.00 | £160.00 |
| Lead technical writer | £690.00 | £240.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £440.00 | £120.00 |
| Junior user researcher | £520.00 | £160.00 |
| User researcher | £610.00 | £180.00 |
| Senior user researcher | £690.00 | £240.00 |
| Lead user researcher | £820.00 | £310.00 |
| Head of user research | £1,170.00 | £550.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Amtivo Group Limited
- ISO/IEC 27001 accreditation date
- Wednesday 10 September 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Amtivo (Ireland)
- ISO 9001 accreditation date
- Friday 3 October 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- F7397a60-a10e-4862-9bcd-67d6defc5fc8
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Da487fc1-ae9f-4484-a526-890c2b087ada
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tendernotices@version1.com.
Tell them what format you need. It will help if you say what assistive technology you use.