Shape: Cloud Business Architecture and Analysis
Shape your future and delivery path with business architecture and service design blueprints
Key deliverable artefacts: target operating model; service blueprints and journey maps; traceable epics/stories with acceptance criteria; prioritised roadmap.
Features
- Target operating model (TOM) design and role clarity
- Service blueprints and user journey maps
- Future-state process design and service boundaries
- Traceable requirements catalogue (needs to epics)
- Epics/stories with acceptance criteria for delivery
- Prioritised roadmap and delivery sequencing
- Data, integration and dependency considerations
- Governance and decision routes for design approvals
- Options and trade-offs documented where required
- Handover pack for procurement and delivery teams
Benefits
- Clear target state via target operating model and blueprint
- User-centred design via service blueprints and journey maps
- Reduced scope creep via traceable epics/stories and acceptance criteria
- Faster delivery start via prioritised roadmap and sequencing
- Better governance via documented decision routes
- Improved alignment through shared requirements catalogue
- Reduced rework by validating the blueprint before build
- Improved procurement readiness via handover pack
- Clear measurement via acceptance criteria and KPIs
- Improved delivery confidence through explicit design artefacts
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 6 2 2 0 9 8 6 9 1 1 2 4 8 7
Contact
DIFFERENTIS LTD
Marie Mulcrone
Telephone: 01483551200
Email: marie@integritis.uk
About your service
- Service categories
-
Cloud Support Services
Cloud Migration Planning
- Capability analysis
- Enterprise architecture
- Cloud gap assessment
- Architecture options analysis
- Delivery Road-mapping
- Other
Service scope
- Service constraints
- Consultancy engagement delivered to an agreed scope and timetable. Delivery requires timely access to relevant stakeholders and information. Ongoing managed support is not included unless separately contracted.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support is provided during agreed working hours by the named delivery lead. Queries and actions are managed through the agreed governance cadence (meetings, action log/RAID as appropriate). Email/online ticketing, phone and web chat support are not provided as standard. Post-engagement support can be agreed separately.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £827.00 | £703.00 |
| Associate business architect | £943.00 | £802.00 |
| Business architect | £1,382.00 | £1,175.00 |
| Lead business architect | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £943.00 | £802.00 |
| Senior data architect | £1,382.00 | £1,175.00 |
| Chief data architect | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £827.00 | £703.00 |
| Senior enterprise architect | £943.00 | £802.00 |
| Lead enterprise architect | £1,382.00 | £1,175.00 |
| Principal enterprise architect | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £827.00 | £703.00 |
| Network architect | £943.00 | £802.00 |
| Lead network architect | £1,382.00 | £1,175.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £943.00 | £802.00 |
| Lead security architect | £1,382.00 | £944.00 |
| Principal security architect | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £827.00 | £703.00 |
| Solution architect | £943.00 | £802.00 |
| Senior solution architect | £1,382.00 | £1,175.00 |
| Lead solution architect | £1,688.00 | £1,435.00 |
| Principal solution architect | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £827.00 | £703.00 |
| Technical architect | £943.00 | £802.00 |
| Senior technical architect | £1,382.00 | £1,175.00 |
| Lead technical architect | £1,688.00 | £1,435.00 |
| Principal technical architect | £1,688.00 | £1,435.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £2,005.00 | £1,704.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £2,005.00 | £1,704.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £2,005.00 | £1,704.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £610.00 | £519.00 |
| Junior business analyst | £827.00 | £703.00 |
| Business analyst | £943.00 | £802.00 |
| Senior business analyst | £1,382.00 | £1,175.00 |
| Lead business analyst | £1,382.00 | £1,175.00 |
| Head of business analysis | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £827.00 | £703.00 |
| Delivery manager | £943.00 | £802.00 |
| Senior delivery manager | £1,382.00 | £1,175.00 |
| Head of (Agile) delivery management | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £827.00 | £703.00 |
| Digital portfolio manager | £943.00 | £802.00 |
| Senior digital portfolio manager | £1,382.00 | £1,175.00 |
| Head of portfolio | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £827.00 | £703.00 |
| Product manager | £943.00 | £802.00 |
| Senior product manager | £1,382.00 | £1,175.00 |
| Lead product manager | £1,688.00 | £1,435.00 |
| Head of product | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,688.00 | £1,435.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £610.00 | £519.00 |
| Accessibility specialist | £943.00 | £802.00 |
| Senior accessibility specialist | £1,382.00 | £1,175.00 |
| Head of accessibility | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £610.00 | £519.00 |
| Junior content designer | £827.00 | £703.00 |
| Content designer | £943.00 | £802.00 |
| Senior content designer | £1,382.00 | £1,175.00 |
| Lead content designer | £1,382.00 | £1,175.00 |
| Head of content design | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £1,382.00 | £1,175.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £610.00 | £519.00 |
| Junior graphic designer | £827.00 | £703.00 |
| Graphic designer | £943.00 | £802.00 |
| Senior graphic designer | £1,382.00 | £1,175.00 |
| Lead graphic designer | £1,382.00 | £1,175.00 |
| Head of graphic design | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £610.00 | £519.00 |
| Junior interaction designer | £827.00 | £703.00 |
| Interaction designer | £943.00 | £802.00 |
| Senior interaction designer | £1,382.00 | £1,175.00 |
| Lead interaction designer | £1,382.00 | £1,175.00 |
| Head of interaction design | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £610.00 | £519.00 |
| Junior service designer | £827.00 | £703.00 |
| Service designer | £943.00 | £802.00 |
| Senior service designer | £1,382.00 | £1,175.00 |
| Lead service designer | £1,382.00 | £1,175.00 |
| Head of service design | £1,688.00 | £1,435.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £943.00 | £802.00 |
| Lead technical writer | £1,382.00 | £1,175.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £610.00 | £519.00 |
| Junior user researcher | £827.00 | £703.00 |
| User researcher | £943.00 | £802.00 |
| Senior user researcher | £1,382.00 | £1,175.00 |
| Lead user researcher | £1,382.00 | £1,175.00 |
| Head of user research | £1,688.00 | £1,435.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation ISO Certification ASCB
- ISO/IEC 27001 accreditation date
- Tuesday 4 March 2025
- What the ISO/IEC 27001 doesn’t cover
-
Our ISO/IEC 27001:2022 certification covers the information security management system for our people, processes, and technology within the defined organisational scope.
Certain Annex A controls are not applicable due to the nature of our business model. These relate to secure physical working areas, supporting utilities, and cabling security, as we do not operate secure physical environments or rely on on-premise infrastructure. Our services are delivered using cloud-based systems and remote working arrangements.
Controls relating to software development and engineering are also excluded. This includes access to source code, secure development policy, secure system engineering principles, secure coding, development and acceptance testing, outsourced development, separation of development, testing and operational environments, and the handling of test information. We do not design, build, or test software as part of our services.
All exclusions are risk-assessed, documented within our Statement of Applicability, and reviewed periodically. If our business activities or delivery model change, the applicability of these controls would be reassessed accordingly. - ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Citation ISO Certification ASCB
- ISO 9001 accreditation date
- Wednesday 30 July 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 3F82B11A-9F77-4E95-B2C5-893032C5599B
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- Yes
- Any other security certifications
-
- ISO14001 - Environmental Management
- ISO42001 - Artificial Intelligence Management System
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-