Engeneum - Data Distribution, Online Payslips & HR Portal
Sending information securely to where it's needed
Online/e- Payslips - Secure on-boarding and easy access.
Fraudulent Data Sharing - Controlled access to invalid documents
HR & Employee Portal - GDPR Compliant HR record delivery & archive
Online Statements - Controlled, audited delivery
Customs & Freight - On-line shipping documents e-delivered
Features
- On-Line Payslips or E-payslips with encrypted delivery
- Stores all HR related documention in any format
- View any documents via web browser on any device 24x7x365
- Design and build customizable process flows to control routing
- Real time upload of documents directly from desktops using EUS
- Secure login to view information, download to PDF or print
- Data Centre is ISO27001, and Tier 4 certified
- Register via self-service portal for E-payslip/Online payslip delivery
- Supports GDPR – employee/citizen owns PII
- Customizable process flows to control routing
Benefits
- Secure and full control of all HR related documentation
- HR & other Departments reduce costs and comply with GDPR
- Enables historic confidential employee documents to be protected
- Traceability, the employer can be sure documents are received
- Employees and managers receive notifications via email
- Fixed monthly fee ensuring easy budgeting
- DoAvoids using insecure e-mail delivery of payslips
- Access available using corporate of private e-mails addresses
- Save paper, postage, and delivery costs
- Can be used for current employees, and or pensioners
Pricing
£375 to £12,000 an instance a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
7 6 2 7 0 3 3 4 6 6 7 3 5 4 5
Contact
Engeneum Limited
Chris Haden
Telephone: 07770425135
Email: chris.haden@engeneum.com
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
-
Engeneum Employee Portal
Engeneum Digital Records
Sage 50, Sage 100,
Microsoft Dynamics 365 GP,
Oracle Financials,
SAP, SAP By Design,
JD Edwards,
Charter CRM,
Northgate Housing,
ABBYY,
AnyDoc,
Kofax,
Opentext MBPM,
Acuant,
Q-DAS,
Salesforce and
C3. - Cloud deployment model
-
- Public cloud
- Private cloud
- Hybrid cloud
- Service constraints
- Customers are notified if planned maintenance is required 3 weeks in advance
- System requirements
-
- Phone, Laptop, Tablet or PC with Browser and Internet access
- Scanner of MFD for paper based data capture
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support between 09:00-17:30 Monday to Friday.
Responses based on severity / priority as defined.
Example definitions are as follows:
Priority 1 Complete loss of the service for one or more
users of the service. No work around - 1/2 hour 1/2 hourly
Priority 2 Partial loss of the service for one or more users of
the service. Temporary workaround available- 4 hours 4 hourly
Priority 3 A problem unlikely to disrupt the user of the
service immediately - 24 hours 24 hourly
Priority 4 A problem with no discernible impact on the user
of the service - 1 week Weekly - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
In hours and out of hours support options.
Out of hours is charged, charges are dependant on the agreed Service Level Agreement - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
Remote imlementation
On-Line training provided for Intuitive User Interface,
Customised training materials provided at additional cost. - Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
-
End of contract data extraction is project based dependant on specific customer requirements.
Optional retention of original source data can be provided back to the user at end of contract - End-of-contract process
-
Additional charges apply for:
Project Management
Decommissioning
Data export and conversion
Data Purge
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- There are reduced features for zoom and export in other formats
- Service interface
- Yes
- User support accessibility
- None or don’t know
- Description of service interface
- Accessed only by Administration Users and Included with the standard browser based user interface
- Accessibility standards
- None or don’t know
- Description of accessibility
- Can be used with voice recognition and activation add-on to PC Windows software. Can exploit many of the browser tools for accessibility zoom, scroll, and read aloud functions
- Accessibility testing
- Only internal testing
- API
- Yes
- What users can and can't do using the API
-
API users can:
Upload data
Request processing
Request documents
Receive output
Interact with workflows - API documentation
- Yes
- API documentation formats
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
-
Users can:
- Create their own verification and validation controls/workflows
- Manage additional repositories and index structures
- Create single or multiple output formats and structures
- Connect to other solutions
Scaling
- Independence of resources
- Capacity planning provided through flexible infrastructure where resources can be brought on-line within 2 hours, dedicated Virtual servers can be deployed depending on requirements
Analytics
- Service usage metrics
- Yes
- Metrics types
- The solution maintains logs of activity as the documents/e-mails are processed
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Physical access control, complying with CSA CCM v3.0
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Data is typically exported during the processing phase of operation.
- Data export formats
-
- CSV
- ODF
- Other
- Other data export formats
-
- Image - TIFF, JPEG, GIF, BMP etc
- XML
- CSV
- Excel
- Data import formats
- Other
- Other data import formats
-
- Image - TIFF, JPEG, GIF, BMP etc
- Various e-mail formats
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- SLA's are agreed dependant on project requirements. A typical SLA would be 99% availability for website access 24x7x365.
- Approach to resilience
- Available on request, subject to a Non-Disclosure Agreement
- Outage reporting
- E-mail alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Super Administration can manage client instance access. Client Administration can manage Users and Groups
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- You control when users can access audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Schellman
- ISO/IEC 27001 accreditation date
- 15/06/2020
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- Yes
- CSA STAR accreditation date
- 29/09/2016
- CSA STAR certification level
- Level 3: CSA STAR Certification
- What the CSA STAR doesn’t cover
- None
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- Cyber Essentials
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Our processes are aligned with ISO 9001 principles with the data centre following ISO 27001.
- Information security policies and processes
- Our processes are aligned with ISO 9001 principles
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Configuration and change management of the infrastructure is provided by our Cloud Hosting partner.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
-
This is managed by our Cloud Hosting Partner and included:
Threat Detection
Next generation Firewall
Endpoint Management - Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- This is managed by our Cloud Hosting Partner
- Incident management type
- Supplier-defined controls
- Incident management approach
- This is managed by our Cloud Hosting Partner
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Covid-19 recovery
-
Covid-19 recovery
Our solutions improve operational and staff efficiency. They allow secure home working with ease. This reduces travel time and carbon footprint. Costs are always reduced to help business profitability. - Equal opportunity
-
Equal opportunity
Our solutions are usable from any internet enabled location so users can be homeworkers or office workers. Disabled or reduced mobility employees can access on a wide variety of devices
Pricing
- Price
- £375 to £12,000 an instance a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Software available free of charge for 1 user, limited to 5000 transactions, and 1 month. Configuration, training and setup fees are chargeable at SFIA rate, should these be required.