Applied

Applied - job description gendered analysis tool

A gendered analysis tool that uses leading behavioural and data science to remove bias and improve conversion for job descriptions/adverts. Its aim is to help organisations be more inclusive and more successful in their attraction and sourcing strategies.

It is one of a suite of tools supported by Applied.

Features

• De-biased job description text analysis conducted in real-time
• Gendered language detected and gender neutral language offered
• Research-backed tools to improve inclusion and conversion
• Multiple weighted metrics measuring inclusivity of language
• Multiple weighted metrics measuring conversion likelihood/attractiveness
• Transparent score calculations and suggestions/nudges for improvement.
• Easy to use interface with hover technology
• Metrics include reading difficulty, length, acronyms, corporate cliches
• Metrics include gendered language, min requirements, education, experience

Benefits

• Evidence-backed platform that improves diversity/inclusion by removing unconscious bias
• Supports employer branding on inclusion, diversity, and belonging
• Maximises appeal of jobs to all groups, especially under-represented groups
• Identifies areas for improvement and tangible suggestions provided
• Real-time feedback
• Ensures job adverts are optimised for skills
• State-of-the-art user experience including behavioural 'nudges'; and simple, accessible UX/UI
• Straight-forward and transparent scoring methodology
• Supports behaviour change across the organisation
• Designed for both HR experts and non-experts

£200 a licence a month

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at questions@beapplied.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

762924473500301

Contact

Commercial Team
07562752384
questions@beapplied.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: We also provide a wider hiring platform that removes bias and improves the quality of all stages of the hiring process, from attraction to the point of hire.
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • Internet connection
  • License to use the Applied text analysis tool

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: During weekdays, we aim to get back to those with queries within the day if we can, and weekends 24-36 hours (urgent cases only).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: As we use an external web chat system, we rely on their wider platform accessibility standards.
• Onsite support: Yes, at extra cost
• Support levels: Customers will receive full onboarding support and access to a team who will manage the provision of technical and customer support. Depending on the scope of a project, dedicated technical and engineering teams, or additional data analytics, can also be provided. The cost for these staff are priced based on their day rates.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: New users are provided with a choice of digital or onsite training, this training is provided by members of the account management team at Applied. All users receive comprehensive guidance on how to use the product via the application and product website.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: N/A
• End-of-contract process: Their logins and access to the account with be removed upon their request or contract end date.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Cosmetic layout differences
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Customisation is possible (for example, to specifically detect additional words) but would be performed by the Applied team at the specific request of customers.

Scaling

• Independence of resources: Applied is a single stable platform. There are two ways in which we ensure all customer demands are met.; ; - Branches and staging sites for product updates. New product features and updates are created in an environment that is separate from the customer version of the product.; ; - Dedicated account, technical and service teams.

Analytics

• Service usage metrics: Yes
• Metrics types: Applied provides measures the frequency and duration of log ins by users to optimise user experience.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: N/A
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: IPsec or TLS VPN gateway
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: We guarantee uptime of 99.5% and offer a pro-rata refund at 10x time. This means that 10.5% downtime would result in a full refund.
• Approach to resilience: All parts of our service except for the primary database are stateless & very portable, so can either scale horizontally under load, or be quickly rerouted to a fail-over host in case of datacentre problems. Catastrophic failure of the primary database would require using backups & transaction logs to restore data so would cause downtime (to avoid data loss).; ; Additional information available on request.
• Outage reporting: Applied has a public status dashboard and an automatically updated twitter account which reports outages to users.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: The user's assigned role is checked on every operation.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Less than 1 month

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: We're certified for Cyber Essentials, but are compliant (but not certified) with most of the relevant portions of CSA CCM3, PCI-DSS, and ISO27001
• Information security policies and processes: Please refer to our security policy (www.beapplied.com/security). Access to internal policies available on request.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: All changes to infrastructure go through our risk management process, and the potential impact of failures assessed, and mitigated where necessary.; ; Accepted changes are applied programatically, ensuring our records are always correct. Records are fully version controlled and auditable.; ; Software changes are reviewed against our security policy. Resulting code changes are fully auditable and are subject to our release procedure, including several types of testing and peer review. We automatically track security flaws and licencing problems in any proprietary or open source components or libraries.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: We use open resources like OWASP, vendor advisories, and dependency monitoring services to understand the attack vectors we need to protect against. We also commission penetration tests at regular 6 month intervals, and disseminate the learnings amongst developers.; ; Patches are typically deployed within 24 hours of receipt.; ; Where possible, we automate the testing of common application-layer issues. For example, automated testing that fails a build if it finds instances where external input is rendered without being sanitised for XSS.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: We log all activity centrally so that we can monitor the application as a whole or one component at a time, and have alerts set up that notify us of unusual patterns immediately.; ; Depending on the severity of the incident it is either escalated immediately, or marked for analysis.; ; Upon discovering a potential compromise we notify affected customers and end-users within 72 hours (to balance those parties' right to know with our need to find out the facts and any meaningful remedies).
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Customers and end-users can report events by email or phone. Our centralised log alerting can also warn us of incidents. ; ; All incidents then follow our incident management process, which can result in escalation to the CTO. They're assessed for for cause, and impact, and where necessary a response plan is triggered. Anticipated incidents, e.g. catastrophic database server failure, or DDoS attacks on DNS providers, are planned in advance.; ; Notification of an incident is communicated to customers ASAP (currently within 1 hour, but soon in real-time), and explanation of the incident and action plan follows within 72 hours.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  By leveraging the power of behavioural science, Applied strives to eliminate bias from recruitment processes, thus promoting social mobility and equal opportunities for all.; ; Our goal is to champion and enable greater Equality, Diversity and Inclusion in an organisation's talent pool. We do this by ensuring that hiring decisions are made using the most predictive data sets (i.e. measuring what matters), and not purely "gut feeling".

Pricing

• Price: £200 a licence a month
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Try out our Job Description Analysis Tool and analyse your job descriptions for potentially problematic words that impact on the job description's inclusivity. Use the tool unlimited times to get an inclusion and conversion score, or sign up for full access to the tool for 1 week.
• Link to free trial: https://textanalysis.beapplied.com/

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at questions@beapplied.com. Tell them what format you need. It will help if you say what assistive technology you use.