Intelogy Limited

Launch Your Content Management Journey

Our ‘accelerated start’ process ensures readiness for successful content management journeys. Intelogy’s proven methodology assesses your current situation and future aspirations and provides strategic and technical recommendations. Perfect for anyone moving to Microsoft 365, SharePoint, or Teams. From rapid collaboration to structured team working and compliant records management (EDRM) solutions.

Features

• Expert content management advice – what works and what doesn’t
• Appraisal of your organisation’s content management maturity and change readiness
• Assessment of your strategic and technical roadmap
• Clear recommendations to support decision-making, rollout and transition planning
• From rapid collaboration to governed and compliant document management (DMS)
• Enhance classification with centralised taxonomy and information life cycle management
• Perfect for helping to evince an internal ECM business case
• Understand your content ownership, with our information audit services
• Our user-first approach focuses on genuine user need
• Detailed strategic recommendations report providing blueprint for future M365 use

Benefits

• Enables informed decision making before investment in content management solutions
• Clear understanding of successful approaches, and potential roadblocks to avoid
• Evaluate different technical approaches; understand which approach suits you
• Explore transition and rollout scenarios; plan expenditure and staff impact
• Epic user story definition to kick start your ECM journey
• Plan approach for migration, cleansing and content reduction
• Microsoft Content Services preferred partner - aligned with M365 roadmap
• Understanding of content usage and ownership within your organisation
• Helps comply with: General Data Protection Regulation, Data Protection Act
• Proven path towards future Electronic Documents and Records Management (EDRM)

£475 to £1,450 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

765481127368793

Contact

Andrew Tomlins
02037473506
andrew.tomlins@intelogy.co.uk

Planning

• Planning service: Yes
• How the planning service works: This service is effectively a planning service for the purpose of using Microsoft's Office 365 cloud service as a document and records management system.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Office 365
  • Microsoft SharePoint Online

Training

• Training service provided: Yes
• How the training service works: Full and comprehensive range of Microsoft 365 training services, including: train the trainer, training webinars, face-to-face training sessions, skills transfer collateral, hands-on exercises/labs. Focusing on building skills around security, compliance and retention capabilities available in specific Microsoft 365 workloads. Intelogy also provide targeted training to upskill on the way native capabilities have been applied in your tenancy - building our training around your specific business processes.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365
  • SharePoint Online

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: By providing recommendations and advice following the output of the consultancy workshops you will be in a position to move to the next steps (see other Intelogy services in G-Cloud)
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft 365
  • SharePoint Online

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance is at the heart of all our services. Activities to ensure quality include: clearly defining and agreeing project acceptance criteria before embarking on any project; assigning a dedicated quality manager role to supervise and take responsibility for the overall quality of the project; putting in place a quality escalation plan running right through the project team to enable reporting and management of any risk to the project quality; defining specific responsibilities for every member of the project team and specifying personal responsibilities to maintain high standards; maintaining conformance to best practice; use of peer reviews at every project stage to ensure high levels of quality; the iterative review of project deliverables against the defined success criteria; planning and execution of tests for each project deliverable; continuing quality reporting via the quality manager throughout the project; final quality reviews of the project to ensure acceptance criteria are met.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Intelogy run a dedicated UK based Service Desk with rapid access to a team of 2nd and 3rd line specialist experts in Microsoft 365. We also have fast track access to Microsoft Support if required. A range of Support Service offerings are available - from post-project support, ad hoc requests via a Retainer or complete care via Outsourced IT - but this is not relevant in the context of this specific offering.; ; A service agreement gives you access to expert resources providing support for incidents, maintenance, consultation and additional development within a structured support framework. ; ; We specialize in providing application, infrastructure and end-user support for our clients to help them make the most of their investments and deliver peace of mind by providing an efficient, responsive support service. ; ; Assurance - ; We provide an ITIL aligned service desk: giving users the ability to submit and track support requests online, by email or by phone in a prioritized ticketing system. ; ; Maintenance - ; Proactive monitoring and regular health-checking on applications and systems.; ; Consultancy - ; Our support team are available to provide consultancy and advice to make the most of technology investments.

Service scope

• Service constraints: This is an advisory service and does not involve technical delivery or support of any sort.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Intelogy run a UK based Service Desk from our specialist Managed Services practice. ITIL standard priority ratings are used with corresponding SLAs for Response/Resolution times, which are dependant on the offering chosen. These vary from 2 hrs Response/1 day Resolution to 10 hrs Response/5 day Resolution.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: A range of Support Service offerings are available - from post-project support, ad hoc requests via a Retainer or complete care via Outsourced IT - but this is not relevant in the context of this specific offering.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft Office 365

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Intelogy is committed to achieving Net Zero emissions by 2030, 20 years ahead of the government target. We are enrolled in the SME Climate Hub’s Climate Commitment. The following environmental management measures and projects have been completed or implemented since the 2021 baseline. • Decommissioned our entire physical server infrastructure, migrating all resources to the cloud, on to more efficient hosting platforms with significantly reduced carbon impact. • Introduction of an Environment Policy that outlines our objectives to minimising the negative effects of our business on the environment. This includes: - Maximise use of public transport for travelling to work and for conducting our activities outside the office -Minimise use of natural resources and energy -Purchase recycled materials where it is appropriate to do so - Not trade with suppliers behaving in an environmentally irresponsible fashion • Encouraged the efficient use of company office space to minimise power usage and heating cost, by consolidating staff in the same offices • Introduced hybrid working for all staff to reduce business travel and the consequent carbon impact. • Introduced hybrid approach to all meetings within the company and with clients. • Introduction of a Bike to Work scheme.

  Equal opportunity

  Intelogy is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. The organisation - in providing goods and/or services - is also committed against unlawful discrimination of customers or the public. Our aims are to: Provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time. Support the Equality Act 2010 protected characteristics, Oppose and avoid all forms of unlawful discrimination.

Pricing

• Price: £475 to £1,450 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.