Zoonou Limited
Software Testing and Quality Assurance (QA) Services
Zoonou is a UK-based test and QA consultancy with over 15 years' experience. We provide services in automation, functional, compatibility and non-functional testing including: penetration, security, load, performance, accessibility and usability testing. Our services complement all development methodologies, including Agile, Waterfall, Iterative and DevOps and cover Alpha, Beta and Live.
Features
- Test strategy, design, planning, scripting, execution, resource management and reporting.
- Functional, compatibility, user journey, regression, smoke and end-to-end (E2E) testing.
- Pen Testing: CREST accredited methodologies informed by OWASP Top 10.
- Load Testing: identify performance bottlenecks in websites and mobile apps.
- Accessibility Testing: website WCAG v2.1, 2.2 audits/reviews to level A/AA/AAA.
- Usability Testing: user testing, research and expert reviews.
- Test automation: BDD test case design - Cucumber and Gherkin
- Platform experience: CMS, CRM, ERP, website, web and mobile applications.
- Over 500 physical devices: desktop, mobile, tablet, wearables, VR etc
- Issue tracking: Jira, DoneDone, Trello, Asana and Azure DevOps etc.
Benefits
- Zoonou is the only employee-owned software testing company.
- Gold Partner with the International Software Testing Board (ISTQB).
- Scalable, flexible and cost-effective delivery models.
- Identify and mitigate the risk of vulnerabilities/weaknesses in applications.
- Increase the reliability, scalability and stability of your cloud-based service.
- Build accessible and inclusive web and mobile applications.
- Compliance with Public Sector Bodies (Websites/Mobile Applications) Accessibility Regulations.
- Aligns with Government Digital Service Standard and supports GDS assessments.
- ISO 9001 and ISO 27001 accredited. Cyber Essentials Plus certification.
Pricing
£480 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
7 6 7 1 8 3 8 8 5 1 8 7 0 6 3
Contact
Zoonou Limited
Rhodri Alexander
Telephone: +44 (0)1323 433700
Email: digitalgov@zoonou.com
Planning
- Planning service
- Yes
- How the planning service works
- Zoonou provides a test advisory service to determine the QA requirements of any cloud project or programme of work and will advise on strategy, recommended QA processes, test approaches, tools and environments. Zoonou conducts test planning activities for cloud hosting and software services, including test case design, high level test plans, the generation of test scripts in line with business requirements, the creation of test data and user requirements. Together with any approved documentation such as technical / functional specifications, user/business requirements, UX, designs and wireframes, Zoonou will develop test planning to support any cloud activities.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Accessibility Training. Interactive Accessibility workshops providing an overview on essential topics, enabling participants to understand more about web accessibility and how it can improve the digital experience of their cloud and software products. Topics include challenges and barriers met by disabled people, developing accessibility as part of your business, legal requirements, familiarity with assistive tools, as well as practical tips, guidance and best practice.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Zoonou can provide test strategy, planning, test execution and reporting for the migration of applications and services to the cloud or between cloud services. Testing ensures that systems have been migrated correctly and that they function and perform consistently with the legacy system. Testing often focuses on data migration, where checks are carried out to verify that data has been transferred to the new system without error. Migration testing combines different testing techniques as well as the creation of test data.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Zoonou specialises in testing and quality assurance services and is able to provide a full range of end-to-end test solutions across the lifecycle of a development project or programme. Our test consultancy service determines the strategy and requirements of any application under test, as well as providing QA processes, test execution, tools and reporting. Test design, scripting and documentation focuses the test effort to achieve coverage that is traceable, measurable and repeatable. We offer consultancy, manual and automated testing as well as compatibility testing. Additionally, we offer CREST accredited Security testing, Accessibility WCAG compliance audits and User testing. For Performance Testing, our in-house testing team uses industry standard tools and techniques, to ensure that the limits and stresses of a product are understood and perform well at launch. We also offer Application Performance Monitoring to provide a long term assessment and reporting of application KPIs in a live environment.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- Web Application and Website Penetration Testing
- Mobile Application Penetration Testing
- Vulnerability Assessments and Scanning
- Certified security testers
- Yes
- Security testing certifications
-
- CREST
- Other
- Other security testing certifications
-
- CAST (Certified Application Security Tester)
- CSTP (Certified Security Testing Professional)
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
- Zoonou provides ongoing test support for software and cloud services that are subject to regular updates, new features and improvements. Testing can be performed in agile/iterative cycles, or in ad hoc stages in line with major releases.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 1-4 hours during working hours.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- The Zoonou team allocated to a test and QA project is available for contact via multiple means, including telephone and email for support throughout the duration of our service Monday-Friday 9am-5.30pm (UK time).
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus
- ISO/IEC 27001 accreditation date
- 01/04/2024
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At Zoonou, we aim to minimise the impact of our business activities on the environment through the following steps:
We measure our carbon footprint and are looking at ways we can offset it.
80% of our team work from home and over 90% of our services are delivered remotely. Where travel to our office or a client location is required, we encourage lower-carbon forms of travel; our expense policy only covers public transport. We offer season ticket loans for train travel and a cycle-to-work scheme.
We use 100% renewable energy.
Paper use is kept to a minimum and we use sustainable office suppliers. We use recycled materials in the production of physical promotional items. All of our promotional items can be reused or recycled.
We minimise waste by providing recycling facilities in our office. Old technology such as laptops or mobile devices are donated to a local CIC where they are repurposed and reused.
We use local suppliers to reduce transport emissions and support our local economy where possible.
Employees are encouraged to reduce their carbon emissions by switching to green energy providers, minimising single-use plastic, growing their own fruit/veg and turning lights and appliances off when not in use.
We have a small supply chain but review all partners and suppliers to ensure they are committed to using renewable energy and have a sustainability policy.
We have an internal working group that reviews our impact on the environment and recommends how we can reduce our footprint further.Covid-19 recovery
80% of our team work from home. Home working provides opportunities for people still at higher risk from COVID-19.
As part of our work in the public sector, we have supported public health applications providing data and guidance to the public on COVID-19 spread and impact. We are actively working on applications for projects linked to improving public health.
Our services directly support and enable Digital Transformation helping clients adopt cloud-first technology for more flexible working.
Knowing that the pandemic significantly impacted many people, our Employee Assistance Programme is available, free to access for all team members. The Programme provides support for any issues people may be facing in or outside of work including challenges with health, stress and depression.Tackling economic inequality
As part of our commitment to tackling economic inequality, we ensure our job ads are fair and clear. We balance the weighting of transferable and technical skills with potential and competence. We are dedicated to developing new talent, offering placement years for university students, participating in guest lectures and recruiting at graduate and junior levels.
We actively make our roles more accessible to those who face barriers to employment; we work remotely by default, offer flexible working patterns and provide enhanced maternity/paternity pay.
We support organisations working to improve opportunities for people from lower socio-economic backgrounds, working with TechResort to help develop digital skills, providing work experience opportunities and donating our old tech.
Continuous professional development is part of our core value, curiosity. Our team are encouraged to develop their knowledge and skills and supported to attain recognised qualifications.
As an SME with a growth-based business plan, we continually review where new roles can be created. We'll use contracts awarded under this framework to support the creation of more employment opportunities.Equal opportunity
We are committed to encouraging equality, diversity and inclusion. We demonstrate this practically through our actions.
We nurture female talent to help tackle gender diversity in tech. We participate in career fairs, workshops and work experience, encouraging young women to consider careers in tech. In 2025, we will launch our 'Women's Insight Experience Programme' aimed at women looking to pivot their careers or return to work after an extended period of leave.
To reduce bias in our recruitment process, we use a gender decoder to analyse all text for our job ads.
To help reduce the disability employment gap, we offer reasonable adjustments for employees with disabilities.
Wherever possible we employ and train our team locally; most are employed from Hastings or Eastbourne. Hastings ranks as the most deprived lower-tier local authority in the South East by almost all measures. Nationally, it ranks as 13th most deprived in terms of average rank, out of 317 lower-tier local authorities, and in terms of local concentration, it is 16th. In 2019, 12 of Eastbourne's Lower-layer Super Output Areas (LSOAs) were among the most deprived 20% of LSOAs in England (https://www.eastsussexjsna.org.uk/media/0qbp5oov/indices-of-deprivation-2019-final.pdf).Wellbeing
We are a people-first company and the wellbeing of our team is always a priority.
Our team have access to free anonymous mental health support and we have internal mental health first aiders.
We're employee-owned, which ensures everyone's voice is heard and is central to our success. Our company is run sustainably in the best interests of our whole team. We have daily stand-ups, retros, regular 1-2-1s and monthly company-wide updates. Our team can share ideas or feedback via our Board of Trustees or Employee Council.
We're committed to providing our team the flexibility and support to balance work with other commitments. We do this through remote/hybrid working, flexible work patterns and enhanced maternity/paternity pay.
Having a positive impact on our local communities is important to our team, therefore we offer up to 16 hours of paid voluntary time every year.
Taking time away from work to connect as a team is important. We organise regular socials, both in person and virtually. We also host fundraising events throughout the year to support our chosen charity.
Pricing
- Price
- £480 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at digitalgov@zoonou.com.
Tell them what format you need. It will help if you say what assistive technology you use.