BE-SAFE TECHNOLOGIES LTD

Contractor Genie

A sophisticated SaaS based software package that manages all of your Contractor's deatils and their site visits in one place

Features

• Track all visitors/contractors to site
• Deliver induction content prior to visits to prevent bottlenecks
• Centrally manage all approved supplier lists in one place
• Create unlimited numbers of contractor and visitor profiles
• Define mandatory visitor requirements and ensure compliance before site visitsn
• Visitors/contractors can update their own profiles
• Manage approved contractors to ensure best and safest fit
• Multiple templates

Benefits

• Deliver significant ROI by reducing admin and setup
• Templates streamline and simplify the contractor management process
• Quickly manage content on the move
• Publish content on multiple devices
• Internal resources needed are reduced
• Centralised contractor compliance management in one secure platform
• Automated onboarding and document validation for contractors
• Faster contractor approval and mobilisation across sites
• Cloud-based access for contractors, managers, and administrators
• Scalable solution supporting single sites or complex organisations

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@be-safetech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

767967435667989

Contact

Ross Sampson
0031648266368
info@be-safetech.com

About your service

• Service categories:

  Applications

  Production and operations

  Service industry and public sector operations

  • Other
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Internet Access
  • Mobiles, tablets, desk/lap tops

User support

• Email or online ticketing support: Yes
• Support response times: Instant response and within 1 hour in the week and after weekend if weekend.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Its available on the site between working hours Monday to Friday. Auto response at the weekend.
• Web chat accessibility testing: N/A
• Onsite support: No
• Support levels: Mon-Friday working days are included with all contracts. Extra cover up to 24/7 can be provided on request at an extra cost which is worked out per customer
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Onsite training, train the trainer, webinars and multiple self help videos and documentation
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word
• End-of-contract data extraction: They contact our support team and we provide the required data
• End-of-contract process: At the end all data can be provided to the customer as a file. Cost depends on volume that needs to be provided
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Online 24/7

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: A dashboard for interacting with the service features
• Accessibility standards: None or don’t know
• Description of accessibility: Mobile, pc,tablet fully accessible
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: Users can export data using the API; They cannot edit data using the API
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Insights and reports are customisable as are all forms needed to be used by the company/ We have a form builder and inisghts builder within the platform

Scaling

• Independence of resources: We have automatic scaling on our servers

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Can be exported using any extraction software.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: HTML
• Data import formats:
  • CSV
  • Other
• Other data import formats: HTML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.95%
• Approach to resilience: We use Azure Up service to scale on demand and we share service on multiple instances
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Its related to specific users and admin roles
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: Less than 1 month

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We have a full range of 11 ISP policies which are assessed annually as part of ISO 27001
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All application code, infrastructure configuration, and deployment scripts are version controlled in a central Git repository. Components are deployed to Azure App Service across development, staging, and production environments. Environment specific settings are managed using App Service configuration and Azure Key Vault. All changes are documented, tested in non production environments, and peer reviewed before release. Each change is assessed for security impact, including access control, data protection, endpoint exposure, and dependency risks. Production changes require authorised approval. Rollback is supported through redeployment or Azure SQL backups. Azure Monitor and Application Insights provide continuous monitoring and traceability, logging enabled.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: ISO/IEC 27001 aligned vulnerability management; ; NIST SP 800-53 & SP 800-40 guidance; ; OWASP Top 10 vulnerability framework; ; Microsoft Azure Security Benchmark; ; Regular automated vulnerability scanning; ; Patch and remediation management process; ; Risk-based vulnerability prioritisation; ; Secure code review and dependency management; ; Penetration testing (periodic and ad-hoc); ; Continuous monitoring and security alerting
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We're using an Azure App service where Microsoft handles security updates and patches and we have Microsoft cloud defender for Cloud set up within our app services. For monitoring we have alerts configured to send emails to the corresponding team members and we have application insights within our app services configured too which help us track any issues and see logs.; ; When we receive an alert we immediately start investigating and we stop the servers to avoid any potential harm and we start investigating locally
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We operate a documented incident management process covering common events such as service outages, security alerts, and data issues. Predefined playbooks define severity levels, escalation paths, communication timelines, and resolution steps. Users report incidents via a dedicated support email, in application support links, or our service desk portal. All incidents are logged, prioritised, investigated, and tracked to closure. We provide incident reports for significant events, including root cause, impact, remediation actions, and preventative measures, shared with affected customers by email and stored for audit purposes. Post incident reviews are conducted internally to improve controls, training, and response effectiveness continually.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 2%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 7.5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 12.5%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Monday 14 April 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau
• ISO 9001 accreditation date: Monday 14 April 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: Yes
• CSA STAR accreditation date: Tuesday 8 April 2025
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: Microsoft Azure holds CSA STAR Level 2 certifications/attestations, and our service is fully hosted on Azure, inheriting these controls.; Be-Safe Technologies does not hold an independent CSA STAR certification.
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: De381705-785f-4708-ac13-da527436f23a
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@be-safetech.com. Tell them what format you need. It will help if you say what assistive technology you use.