EXPERT PROFESSIONAL SOLUTIONS LTD

Full Stack Software Engineering & Delivery Service

Expert professional Solutions (EPS) services provide tailored support to enhance and streamline the adoption of engineering, procurement, and implementation practices. Offerings include project maturity assessments, transformation strategies, resource augmentation, and fully managed teams, facilitating seamless integration of Expert Professional Solutions methodologies within client organizations.

Features

• Streamlined Processes: EPS ensures efficient workflows, enhancing productivity.
• Scalability: Tailored solutions adapt to changing project needs for flexibility.
• Cost-effectiveness: EPS optimizes resource allocation for maximum value.
• Risk Mitigation: EPS employs rigorous strategies for addressing potential challenges.
• Quality Assurance: Blended Testing ensures robust and reliable software solutions.
• Expertise Access: Clients benefit from specialized knowledge within EPS teams.
• Continuous Support: Maintenance ensures software longevity and optimal performance.
• Tailored Solutions: Customized solutions meet unique client needs for alignment.

Benefits

• Efficient project management, reducing delays.
• Accommodation of projects of varying sizes and complexities.
• Minimized project costs and maximized ROI.
• Reduced potential disruptions, ensuring project continuity.
• Delivery of high-quality software solutions.
• Access to specialized knowledge and experience.
• Longevity and performance of software solutions post-deployment.
• Customized solutions to meet specific project needs.

£350 to £1,000 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@expertprofessionalsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

768136363538450

Contact

Satya Sanikommu
07551234657
info@expertprofessionalsolutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: We facilitate buyers in devising meticulous plans for the seamless implementation of cloud hosting or software services. We commence by conducting a comprehensive assessment of their existing infrastructure, software requisites, budget, and scalability needs. Drawing from this evaluation, we offer tailored recommendations on optimal cloud hosting or software solutions, prioritising factors like performance, security, and cost-efficiency.; ; Subsequently, we collaborate with buyers to develop a detailed implementation roadmap, delineating tasks such as data migration, application integration, security configuration, and user training. Throughout this process, we emphasise proactive risk management to preempt potential disruptions.; ; Our support extends beyond planning, as we remain steadfast in aiding buyers throughout the execution phase, offering guidance to surmount any challenges encountered. Leveraging our expertise and industry insights, we empower buyers to make well-informed decisions and achieve successful outcomes in their cloud hosting or software implementation endeavours.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: As an EPS company, we offer comprehensive training programs tailored to help buyers maximize the benefits of cloud software and hosting services. Our training initiatives are designed to equip users with the knowledge and skills necessary to effectively leverage cloud technologies and optimise their workflow efficiency.; ; We begin by conducting a thorough assessment of the buyers' existing knowledge and proficiency levels to tailor the training curriculum to their specific needs and objectives. Our training programs cover a wide range of topics, including cloud computing fundamentals, platform-specific best practices, security protocols, and optimisation techniques.; ; Our experienced trainers deliver engaging and interactive training sessions that cater to diverse learning styles and preferences. Whether through live workshops, virtual classrooms, self-paced modules, or hands-on labs, we ensure that users have access to the resources and support they need to succeed.; ; Furthermore, our training programs are continuously updated to reflect the latest advancements in cloud technologies and industry trends. We provide ongoing support and guidance to users, enabling them to stay abreast of developments and harness the full potential of cloud software and hosting services.; ; By investing in training, buyers achieve their business goals with greater efficiency and effectiveness.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: As an EPS company, we facilitate seamless migration to the cloud or between cloud services for buyers. We begin by conducting a thorough assessment of their existing infrastructure, software requirements, and migration goals. Based on this evaluation, we develop a tailored migration strategy that outlines the steps and timelines for the transition.; ; Our team assists in data migration, application refactoring, and infrastructure configuration to ensure a smooth transition to the cloud environment. We prioritize data security and compliance throughout the migration process, implementing robust encryption and access controls to safeguard sensitive information.; ; Furthermore, we provide comprehensive training and support to users to familiarize them with the new cloud environment and optimize their workflow efficiency. Our proactive approach includes continuous monitoring and troubleshooting to address any issues that may arise during or after the migration.; ; By leveraging our expertise in cloud technologies and best practices, we enable buyers to maximize the benefits of cloud migration, including scalability, flexibility, and cost-efficiency. Our goal is to minimize downtime and disruptions while ensuring a successful transition to the cloud for our clients.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We offer comprehensive blended quality assurance (QA) and performance testing services to ensure reliability and efficiency of software solutions for our buyers.; ; Our experienced QA engineers design and execute thorough test plans tailored to the unique needs of each project. This includes functional and end-to-end system testing to verify that the software meets the specified requirements, as well as regression testing to identify and resolve any issues that may arise during development or updates.; ; In addition to functional testing, we conduct performance testing to assess the scalability, responsiveness, and stability of the software under various load conditions. This includes stress testing, load testing, and endurance testing to evaluate how the system performs under different levels of user activity.; ; Throughout the testing process, we leverage advanced testing tools and methodologies to identify potential defects and performance bottlenecks. Our goal is to ensure that the software meets the highest standards of quality and performance before deployment.; ; Furthermore, we provide detailed reports and recommendations to clients, enabling them to make informed decisions about the readiness of their software for production release. Our commitment to quality assurance and performance testing helps clients mitigate risks, enhance user satisfaction, and achieve their business objectives with confidence.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: As an EPS company, we offer:; ; Technical support.; 24/7 monitoring.; Security management.; Performance optimization.; Updates and maintenance.; User training and documentation.; Customized solutions tailored to clients' needs.

Service scope

• Service constraints: While our service aims to be flexible, buyers should be aware of constraints such as resource limitations, technical compatibility, and service level agreements. Data security, compliance requirements, and costs may also impose constraints. Additionally, scalability and geographical limitations could affect the service's suitability for specific needs. Understanding these constraints helps align expectations and make informed decisions.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 7 days
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our support levels are designed to meet varying needs and priorities:; ; Basic Support: Provides essential assistance during regular business hours, typically via email or ticketing system, addressing general inquiries and basic troubleshooting.; Standard Support: Offers extended coverage with faster response times and access to phone support during business hours for more urgent issues or technical assistance.; Premium Support: Delivers prioritized support with 24/7 availability, dedicated account managers, and proactive monitoring, ensuring rapid resolution of critical issues and personalized assistance.; Each level is customizable to accommodate specific requirements and can be tailored to align with service level agreements (SLAs) to meet the unique needs of our clients.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change is integral to our service delivery with social value. We prioritise sustainability by minimising carbon footprint in operations, embracing renewable energy sources, and implementing eco-friendly practices. Our solutions aim to reduce environmental impact and promote energy efficiency. Additionally, we support initiatives that combat climate change, such as reforestation projects or renewable energy adoption campaigns. By advocating for sustainability and implementing green practices, we contribute to mitigating climate change and safeguarding the planet for future generations.

  Covid-19 recovery

  Supporting Covid-19 recovery is a key aspect of our service delivery with social value. We prioritize initiatives that aid communities, businesses, and individuals affected by the pandemic. This includes providing resources for remote work and virtual collaboration, offering financial assistance or relief programs, and promoting public health and safety measures. Additionally, we support economic recovery efforts by fostering job creation, supporting small businesses, and investing in infrastructure projects. Through these efforts, we contribute to rebuilding resilient communities and accelerating the global recovery from the impacts of Covid-19.

  Tackling economic inequality

  Addressing economic inequality is central to our service delivery with social value. We prioritize initiatives that promote equitable access to opportunities and resources. This includes advocating for fair wages, supporting job training and education programs for underserved communities, and partnering with organizations that focus on economic empowerment. Additionally, we work to eliminate systemic barriers to success, such as discrimination and unequal access to financial services. By fostering economic inclusion and opportunity, we contribute to a more equitable society where everyone has the chance to thrive and succeed, regardless of their background or circumstances.

  Equal opportunity

  Delivering services with social value entails fostering Equal Opportunity. We ensure fair access to opportunities, regardless of background, gender, ethnicity, or socioeconomic status. This commitment extends across hiring practices, vendor selection, and community engagement. By promoting diversity and inclusion, we empower individuals to thrive and contribute meaningfully to society. We actively seek partnerships and initiatives that promote equality and strive to create a level playing field where everyone has the chance to succeed. Through these efforts, we aim to build a more equitable and just society for all.

  Wellbeing

  Delivering services with social value involves prioritizing Wellbeing. We prioritize the physical, mental, and emotional health of our employees, clients, and communities. This includes promoting work-life balance, providing mental health resources, and fostering a supportive work environment. Additionally, we develop products and services that enhance users' wellbeing, such as health tracking apps or remote wellness programs. Through corporate social responsibility initiatives, we invest in community health and wellness projects. By prioritizing wellbeing, we contribute to healthier, happier individuals and communities, ultimately creating a more sustainable and compassionate society.

Pricing

• Price: £350 to £1,000 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@expertprofessionalsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.