Lean Six Sigma Process Improvement and Design
Lion & Gazelle specialise in Lean Six Sigma to improve and design the processes which are fit for purpose and will achieve the desired performance levels. This is achieved by identifying and removing the causes of defects and minimising variability in processes, using defined methodologies.
Features
- Rigorous and disciplined methodology
- Strong focus on managing by facts and data
- Breakthrough improvements
- Driven by customer requirements
- Wide variety of tools depending on industry setting
- Process design to meet required performance standards
- Problem solving methodologies
- Improve process performance by reducing defects
- Driven by customer requirements
- Statistical measure, aims to achieve 3.4 defects per million opportunities
Benefits
- Tangible bottom line benefits
- Breakthrough improvements
- Reduction in operational cost
- Reduction in process errors and defects
- Elimination of defects
- Prevention of re-work
- Designed to meet the required performance standard
- Removal of non value add activities
- Improve customer satisfaction levels
- Promotes colleague engagement
Pricing
£400 to £1,750 a person a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 6 9 3 0 8 8 5 2 4 8 1 8 9 2
Contact
LION & GAZELLE LTD
Zahoor Ahmed
Telephone: 07970 016555
Email: info@lionandgazelle.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our planning includes tasks, interdependencies, key milestones, schedule, resources and risks.
Lion & Gazelle works with technology, procurement, programme and project teams to ensure complex cloud initiatives are planned and managed efficiently and effectively using insight and analysis to drive decision making and ensure due diligence. We support initiatives by providing highly analytical resources to work with your key stakeholders and cloud suppliers and partners to achieve the outcome you need in the timescales you've committed. We provide on-demand business analysis professionals to fill interim gaps in your team, build your capability or support you when you need more expert hands on deck for a particular programme. We provide resources with strong problem solving skills, who are capable of translating data into meaningful analysis and insights and who help initiate, prioritise, and execute complex, cross-functional projects with minimal guidance across businesses and leadership levels. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
We offer comprehensive accredited Lean Six Sigma training covering Leadership, Champions, Yellow Belt, Green Belt and Black Belt.
We provide practitioners with key business analysis and technology/ digital experience to support and mentor programme teams in major cloud transformations, process and performance improvement and Problem Solving.
We create short term capacity capability during demand peaks in programme activity, where our skilled practitioners, with the relevant training experience, fill in resource gaps. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Lion & Gazelle manages projects or initiatives that concern cloud solutions. We work with clients to ensure they have the insight, analysis and coordination support to ensure they have a comprehensive delivery path for any mission-critical cloud-based platform replacements and migrations. Our analytical support includes data gathering and consolidation, analysis and insight, formulating data backed recommendations, design and development of relevant, intuitive reporting, governance administration and risk and benefits reporting. Our delivery leads bring deep Industry and Technology experience across all disciplines to ensure a robust approach. We operate inclusively with all key stakeholders including Procurement, Human Resources, Technology/Digital, Commercial, Finance and Legal.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Lion & Gazelle provide a dedicated and independent Quality Assurance (QA) function whose role is to deliver to customer expectations. The QA function models its activity on Capability Maturity Model Interface (CMMI) and can tailor to work with the processes already used by the client and can work alongside third-party audit teams. The QA function regularly updates their capability with formal training, and accreditation.
The QA function role is to proactively enhance the processes and procedures used by the Project Team and address performance issues using a combination of industry-standard, open source and in-house performance QA tools, frameworks and methodologies. Performance testing types covered are: load, stress, reliability, scalability, penetration and volume.
Toolset used for QA vary per engagement, however we have standard QA processes for planning, requirements, change requests, and defect/incident tracking.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- There are no constraints
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times agreed for each engagement as appropriate
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Support is included in service for the consultancy deliverables that we supply and the programmes we deliver.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fighting climate change
Lion & Gazelle will strive to deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions. Lion & Gazelle will also Influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection and improvement.Covid-19 recovery
Covid-19 recovery
Lion & Gazelle will strive to:
1. Create employment, re-training and other return to work opportunities for those left unemployed by COVID-19, particularly new opportunities in high growth sectors.
2. Support people and communities to manage and recover from the impacts of COVID-19, including those worst affected or who are shielding.
3. Support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services.
4. Support the physical and mental health of people affected by COVID-19, including reducing the demand on health and care services.
5. Improve workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions.Tackling economic inequality
Tackling economic inequality
Lion & Gazelle will strive to create new business, jobs and skills by:
1. Creating opportunities for entrepreneurship and help new, small organisations to grow, supporting economic growth and business creation.
2. Creating employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.
3. Creating employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors.
4. Supporting educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications.
5. Influencing staff, suppliers, customers, and communities through the delivery of the contract to support employment and skills opportunities in high growth sectors.
Lion & Gazelle will endeavour to create supply chain resilience and capacity by:
1. Supporting innovation and disruptive technologies throughout the supply chain to deliver lower cost and/or higher quality goods and services.
2. Supporting the development of scalable and future-proofed new methods to modernise delivery and increase productivity.
3. Demonstrating collaboration throughout the supply chain, and a fair and responsible approach to working with supply chain partners in delivery of the contract.
4. Demonstrating action to identify and manage cyber security risks in the delivery of the contract including in the supply chain.
5. Influencing staff, suppliers, customers, and communities through the delivery of the contract to support resilience and capacity in the supply chain.Equal opportunity
Equal opportunity
Lion & Gazelle will help to reduce the employability gap by:
1. Demonstrating action to increase the representation of disabled people in the contract workforce.
2. Supporting disabled people in developing new skills relevant to the contract, including through training schemes that result in recognised qualifications.
3. Influencing staff, suppliers, customers and communities through the delivery of the contract to support disabled people.
Lion & Gazelle will further tackle workforce inequality by:
1. Demonstrating action to identify and tackle inequality in employment, skills and pay in the contract workforce.
2. Supporting in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract.
3. Demonstrating action to identify and manage the risks of modern slavery in the delivery of the contract, including in the supply chain.Wellbeing
Wellbeing
Lion & Gazelle will endeavour to improve health and wellbeing by:
1. Demonstrating action to support the health and wellbeing, including physical and mental health, in the contract workforce.
2. Influencing staff, suppliers, customers and communities through the delivery of the contract to support health and wellbeing, including physical and mental health.
Lion & Gazelle will encourage community integration by:
1. Demonstrating collaboration with users and communities in the codesign and delivery of the contract to support strong integrated communities.
2. Influencing staff, suppliers, customers and communities through the delivery of the contract to support strong, integrated communities
Pricing
- Price
- £400 to £1,750 a person a day
- Discount for educational organisations
- Yes