Expleo Technology UK Limited
Business Process Re-engineering
Expleo's RPA service provides a scalable, secure, and cost-effective digital
workforce to remove time-consuming manual processes, freeing up employees’ time and effort to be spent on more critical and creative tasks. Expleo takes a strategic approach to RPA, balancing quick-wins with longer-term continuous benefit delivery.
Features
- Unique MORSE methodology guides clients through successful RPA.
- Assistance in building a solid RPA business case.
- Alignment with organisational goals to support strategic play.
- Financial feasibility process supports comprehensive benefits realisation.
- Evaluation of processes most suitable for RPA.
- Assessment and optimisation of existing process before automation.
- RPA development on sound principles and engineering discipline.
- Structured Proof of Concept and Pilot phases underpin risk management.
- Full code testing process to ensure script quality and maintainability.
- Measurement and tracking of return on investment.
Benefits
- Operating efficiencies, resulting in time and cost savings.
- Optimised robot and human utilisation.
- Improved knowledge retention and transfer to tooling and teams.
- Improved governance and ownership of benefits realisation.
- Greater ability to identify automation opportunities.
- Enhanced change management within the organisation.
- Technology-agnostic to choose the right tool for the job.
- Model drives cultural adoption across the organisation.
- Clear and defined roadmap ensures scalability.
- Approx 90% time reduction per transaction.
Pricing
£495 to £1,473 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at scott.armstrong@expleogroup.com.
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Framework
G-Cloud 14
Service ID
7 7 1 0 8 6 0 4 9 7 4 7 2 2 3
Contact
Expleo Technology UK Limited
Scott Armstrong
Telephone: 07890 043420
Email: scott.armstrong@expleogroup.com
Planning
- Planning service
- Yes
- How the planning service works
- The Expleo RPA Service partners with you to help define how you can maximise the potential savings from automation. The service ensures that your business processes are modelled and optimised, before looking at how robotics can deliver sustainable benefits.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- The Expleo Academy can deliver public scheduled and bespoke training programs in class, on client site and via live web training, providing flexible blended learning solutions to comprehensively respond to our clients' training and development needs. Expleo Academy has grown to become one of the largest and most successful Agile and Software Testing Training Providers in UK and Ireland. The Academy puts learning and development at the core of its culture and ethos, continuously equipping our clients' requirements, with the skills to ensure the quality of business software change programmes. The Academy has been accredited by the International Software Testing Qualifications Board (ISTQB) and the British Computer Society (BCS) to deliver training based on the most up-to-date syllabi available. Our instructors are practitioners in their fields, which is a condition of ISTQB and BCS Instructor Accreditations. Courses available include RPA, Test Management, Function Testing, Performance Testing, Test Automation, Certified Agile Tester, ICAgile Certifications, ISTQB Testing Certifications, etc. Expleo has developed its own syllabi around various niche areas, such as Test Planning Test Strategies Test Estimation and Exploratory testing, which are complementary to the Accredited Training available so that we can equip our clients to be well-rounded and multi-skilled
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The Expleo RPA Service partners with you to help define how you can maximise the potential savings from automation. The service ensures that your business processes are modelled and optimised, before looking at how robotics can deliver sustainable benefits.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Expleo is the largest independent provider of quality assurance and performance testing services in the world, and provides the full range of functional and non-functional cloud and software testing services.
We help our clients by providing risk-based test management and strategies that focus on minimising costs while maximising the mitigation of risk.
Our engineers have a wide range of technology and domain expertise and specialise in Functional Testing, Exploratory Testing, User Experience (UX) Testing, Unit Testing Support, User Acceptance Testing (UAT) planning and management, Test Automation and Performance Testing.
We will help buyers achieve their goals through the direct provision of these services, and also through the knowledge transfer to in-house teams, where applicable, to enable business continuity.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
-
Expleo provides a dedicated Account Management and Delivery Governance team, comprising an Account Director and a Delivery Manager, who will be available for client contact and frequent delivery meetings.
A clear escalation path is provided to Senior Management at the Business Unit level and then to the UK Managing Director.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA
- ISO/IEC 27001 accreditation date
- 25/07/2023
- What the ISO/IEC 27001 doesn’t cover
- All services and business operations are covered
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO 9001
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
Expleo is experienced in delivering measurable Social Value outcomes across our UK public sector engagements. This has included creating work experience programmes and providing 4-week unwaged placements for persons with a registered disability who are seeking employment to work, to work directly on our public sector contracts.
Activities and Resources That Will be Used to Plan and Deliver the Requirements:
• Expleo already works in partnership with the approved broker Disability Action (DA), the largest pan-disability organisation in NI. Expleo’s HR team will work closely with the relevant organisations and charities to select and manage the placements and support them throughout the programme, ensuring that they satisfy the relevant Social Value criteria.
• Our Account Management team will work closely with client representatives and our senior resources on contracts when services commence, to identify the most appropriate opportunities and timings for the placements.
• The Account Management team will take the participants through onboarding and manage them through our upskilling process to define their Individual Development Plans and provide training. They will assign them a mentor and a buddy who will ensure that they are provided with meaningful work experience, training and development with measured outcomes and objectives, greatly enhancing their opportunities for future employment.
• The timescale will be agreed upon with the client and charity partners.
We have a comprehensive Modern Slavery policy, which is regularly reviewed and updated.
We report annually to all of our staff on our gender pay gap, and have taken positive action in recent years to close the gap, with published plans in our CSR report to close it further in the coming years.Wellbeing
Expleo has developed a network of partner organisations delivering health and wellbeing support across these three pillars – physical, mental and social wellbeing - to all of our employees, including those working remotely.
They include the Employee Assistance Programme (offering confidential support 24/7/365), private medical insurance (through Vitality), subscriptions to mindfulness apps, diet and nutrition seminars, occupational health support, cycle-to-work scheme, flu vaccinations, pilates and yoga programmes, smoking cessation support, and physical challenge events, all free of charge to employees.
It is vitally important that our active Well-Being Warrior group engages with all our employees on this framework to ensure that they are fully using these support initiatives and that they are kept updated as the initiatives are improved and evolved.
Activities and Resources That Will be Used to Plan and Deliver the Requirements:
• The Account Management Team work closely with the Well-Being Warrior (WBW) group to ensure that Expleo team working on government contracts have full access to these initiatives and feel comfortable using them.
• In addition to full access to the H&W initiatives, the account management team will ensure that the WBW group provides 8 one-hour-long update sessions, one every quarter, to the teams, to check on their wellbeing and ensure that they are fully aware of the latest Expleo H&W initiatives, bringing guest speakers from our partners, such as Vitality, where appropriate.
We partner with charities to enable our workforce to work with and contribute to initiatives that improve community wellbeing, such as MenShed.
Pricing
- Price
- £495 to £1,473 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at scott.armstrong@expleogroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.