TPG THE PROJECT GROUP LTD

TPG ProjectPowerPack (PPP)

TPG ProjectPowerPack (PPP) is a professional service delivering structured implementation, configuration and enablement of PPP on Microsoft Power Platform. It ensures rapid deployment, best practice setup, secure integration and user adoption, helping organisations achieve consistent project control, visibility and governance across their project portfolios.

Features

• Integrated project program portfolio management improving delivery visibility governance control
• Advanced resource management optimising capacity utilisation skills forecasting across organisation
• TPG Scheduler enables planning, dependencies, milestones, critical path.
• Automated workflows standardising governance approvals reducing manual effort project controls
• Portfolio level reporting delivering real time insights performance risks benefits
• Portfolio level reporting delivering real time insights performance risks benefits
• Scalable cloud solution supporting enterprise growth security compliance and availability
• Scalable cloud solution supporting enterprise growth security compliance and availability
• Scalable cloud solution supporting enterprise growth security compliance and availability
• Scalable cloud solution supporting enterprise growth security compliance and availability

Benefits

• Improve delivery through clear schedules, dependencies, milestones & visibility
• Optimise resource utilisation with real time capacity demand forecasting
• Strengthen portfolio governance using standardised controls approvals automated workflows
• Enable faster decision making with accurate real time portfolio reporting
• Reduce manual effort by automating planning updates status reporting
• Increase collaboration through shared schedules tasks and Microsoft Teams integration
• Improve predictability with consistent project methods templates governance
• Support scalable growth with secure cloud based enterprise project management
• Enhance visibility across programmes portfolios resources from single platform
• Empower users to plan track report projects more effectively

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ChristopherP@TheProjectGroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

771988278651812

Contact

Christopher Pond
07958131341
ChristopherP@TheProjectGroup.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Project and portfolio management
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Microsoft 365 / Power Platform
• Cloud deployment model: Public cloud
• Service constraints: The service is delivered for Microsoft Power Platform and Microsoft Dataverse environments only. Buyers must hold appropriate Microsoft licences, including Power Apps and Power Automate, and provide access to a suitable tenant and environment. Some features rely on Microsoft services such as Azure and Office 365 and are subject to their availability and maintenance schedules. The service does not include ongoing platform hosting, custom development outside PPP scope, or support for non Microsoft project tools. Planned maintenance follows Microsoft standard update cycles.
• System requirements:
  • Microsoft 365
  • Microsoft Power Apps
  • Microsoft Power BI / Fabric
  • Microsoft Power Automate
  • Access to Microsoft Azure services
  • TPG ProjectPowerPack SKUs

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: P1 – Critical incident (service unavailable / major business impact): Initial response within 30 business minutes, continuous effort until service is restored.; ; P2 – High priority incident (significant degradation / workaround available): Initial response within 1 business hours.; ; P3 – Medium priority request or issue (minor impact / how-to / configuration support): Initial response within 1 business hour.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: Standard Support – £1,000 per month; • Coverage: 09:00–17:00, Monday to Friday; • Scope: Incident management, service requests, break/fix support for Power Apps, Power Automate and Power BI; • Delivery: Remote support during business hours; ; Enhanced Support – £1,500 per month; • Coverage: 08:00–18:00, Monday to Friday; • Scope: Prioritised incident handling, escalation management, proactive technical guidance; • Delivery: Remote support with a named technical contact or cloud support engineer; ; Premium Support – £3,000 per month; • Coverage: As Enhanced, plus P1 incident support during weekends and UK public holidays; • Scope: Critical incident response, senior escalation, service coordination; • Delivery: Named Technical Account Manager or Cloud Support Engineer
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: We help users start using PPP through a structured onboarding and enablement approach aligned to Microsoft Power Platform best practice.; ; During implementation, users receive guided setup support covering environment preparation, installation, configuration and initial data setup. Knowledge transfer sessions are provided for administrators and key users to explain core concepts, security, configuration and day to day usage.; ; Training can be delivered remotely or onsite where required, including role based sessions for project managers, team members and administrators. This may include workshops, demonstrations and hands on exercises using the customer environment.; ; Comprehensive online user documentation is provided, covering installation, configuration, features and common scenarios. Contextual help links are available within the application, directing users to relevant guidance. Ongoing support can be provided through agreed support arrangements, helping users adopt the service effectively and confidently.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: When a contract ends, users can extract their data directly from their own Microsoft Dataverse environment, as PPP does not host or own customer data. All project, schedule, resource, timesheet and reporting data remains within the customer tenant.; ; Data can be extracted using standard Microsoft tools and services. This includes exporting data through Dataverse views to Excel, using the Dataverse Web API for bulk or automated extraction, and accessing reporting data through Power BI. Administrators can also use Power Platform data export services or backup and restore features provided by Microsoft.; ; Offboarding documentation provides guidance on identifying relevant PPP tables and relationships to ensure a complete data extract. Users remain in control of retention, deletion and archival policies within their environment.; ; PPP does not restrict data access at contract end. Once licences or support agreements expire, the solution remains installed until the customer chooses to remove it, and data extraction can be completed at any time, subject to Microsoft licensing and tenant access.
• End-of-contract process: At the end of the contract, the customer retains full ownership of all data held in their Microsoft Dataverse environment. When the contract ends, the PPP application will stop working as licences and entitlement expire, meaning users can no longer use PPP features or automation. No customer data is deleted or removed and the environment remains under the customer’s control.; ; The contract price includes access to the PPP software for the agreed term and standard break fix support. Break fix support covers defects or issues with the PPP solution itself. The contract does not include premium support, advisory services, or support to discuss usage, configuration changes, enhancements, or solution design.; ; Additional costs apply for post contract access to any support services. This includes assistance with data extraction, preparation for migration, handover to a new service or software provider, knowledge transfer, environment clean up, or removal of the PPP solution. Any ongoing Microsoft licensing, tenant access, and platform costs remain the responsibility of the customer throughout and after the contract period.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding and offboarding documentation is provided in digital formats designed to be accessible and easy to use. Documentation is delivered through web based portals and online knowledge bases that support modern browsers, screen readers and keyboard navigation, aligning with Microsoft accessibility standards.; ; Content is structured using clear headings, consistent layouts and plain language to support readability and comprehension. Where possible, guidance is provided in HTML based pages rather than static files, allowing users to adjust zoom, text size and contrast using standard browser and operating system tools.; ; Documentation can be accessed at any time without specialist software and is suitable for use on desktop, tablet and mobile devices. Links from within the PPP application provide direct access to relevant guidance, reducing the need to search externally.; ; Offboarding documentation follows the same approach, ensuring users can easily access instructions for data export, user removal and environment handover. Where required, documentation can also be provided in alternative formats on request to meet specific accessibility needs.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The desktop service provides the full PPP experience, including advanced project planning, scheduling, configuration, reporting and administration. It is designed for project managers and administrators who require full functionality.; ; The mobile service offers a streamlined experience focused on essential tasks such as viewing projects, updating progress, timesheets and approvals. Some advanced planning, configuration and reporting features are not available on mobile and are intended for desktop use only.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The PPP service interface is delivered through Microsoft Power Platform using model driven apps on Dataverse. It provides a consistent, role based user experience aligned with Microsoft standards. Users access projects, schedules, resources, timesheets and reports through intuitive forms, views and dashboards. The interface integrates seamlessly with Microsoft 365, Power BI and Teams where enabled. Configuration and administration are managed within the same environment, ensuring a single, secure and familiar interface for both end users and administrators.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: PPP exposes functionality through the Microsoft Dataverse Web API and Power Platform services rather than a standalone proprietary API. Users can set up the service through the API by creating and configuring core records such as projects, schedules, tasks, resources and assignments, once the PPP solution is installed and licensed in a Dataverse environment. Authentication is handled using Azure Active Directory with service principals or application users.; ; Users can make changes through the API including creating, reading, updating and deleting supported PPP entities, updating project data, importing schedules, managing resources and triggering automation via Power Automate. Reporting data can also be accessed for integration with external systems.; ; Limitations apply. The API cannot install PPP, configure licences, enable features or run post installation processes. Some complex operations, validations and calculations are enforced by the application and flows and cannot be bypassed through the API. Access is restricted by Dataverse security roles, licensing and environment settings, and unsupported custom changes may affect support.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users can customise PPP within the Microsoft Power Platform and Dataverse framework to align with organisational processes and governance.; ; What can be customised includes forms, views, dashboards, business rules, workflows, Power Automate flows, security roles, team structures, field labels, option sets and reporting using Power BI. Users can also enable or disable optional PPP features and add supported addons such as Timesheets, Snapshot and Teams integration.; ; Customisation is carried out using standard Power Platform tools including model driven app designers, solution management, Power Automate and Power BI. Configuration is performed directly in the customer Dataverse environment without modifying core platform infrastructure.; ; Customisation is typically performed by system administrators, Power Platform administrators or authorised partners with appropriate permissions and licences. End users can personalise views and dashboards within the limits of their security role.; ; Limitations apply. Core PPP managed solutions cannot be altered directly and unsupported custom code or changes outside Microsoft best practice may impact support. Advanced development requires appropriate skills and is outside the standard PPP service scope.

Scaling

• Independence of resources: PPP is delivered within each customer’s own Microsoft 365 tenant and Dataverse environment. Resources are isolated per tenant, ensuring one customer’s usage, data volume or automation does not impact another. Microsoft Power Platform manages compute, storage and API capacity at tenant and environment level, enforcing throttling and service limits to protect fair usage. Platform scale, performance and resilience are handled by Microsoft across its multi tenant cloud. PPP does not share infrastructure, data or runtime resources between customers, guaranteeing independence and consistent performance.

Analytics

• Service usage metrics: Yes
• Metrics types: Power Platform provides rich usage metrics through standard administration and analytics tools. Administrators can view app usage, user activity, session counts and feature adoption within the Power Platform Admin Centre. Dataverse provides audit logs, data usage and API consumption metrics, supporting governance and compliance. Power Automate offers flow run history, success and failure rates and performance statistics. Environment level insights include capacity usage, storage consumption and trend reporting. These metrics allow customers to monitor how PPP is used, understand adoption, manage capacity and identify performance or usage issues without relying on PPP specific reporting.
• Reporting types: Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Users export their data directly from their Microsoft Dataverse environment using standard Microsoft tools. Data can be exported from Dataverse views to Excel for structured datasets, or accessed programmatically using the Dataverse Web API for bulk and automated exports. Reporting data can also be extracted via Power BI. Administrators may use Microsoft data export and backup features to retain full datasets. PPP does not restrict data access or export, and all exports are controlled by customer security roles and Microsoft licensing.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel
  • API
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Excel
  • API

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: PPP availability is dependent on Microsoft cloud services, as it runs entirely on Microsoft 365, Power Platform and Dataverse. Availability is therefore governed by Microsoft service level agreements rather than a separate PPP infrastructure SLA.; ; Microsoft provides a financially backed availability SLA for Power Platform and Dataverse, typically 99.9 percent uptime per month for production environments. Availability covers access to the service and core platform functionality, excluding planned maintenance, preview features and customer configuration issues. Service health, outages and maintenance notifications are published through the Microsoft 365 Service Health Dashboard.; ; If Microsoft does not meet its published availability commitments, customers may be eligible for service credits in line with Microsoft SLA terms. Any refund or credit is provided by Microsoft, not PPP, and must be claimed directly through Microsoft support in accordance with their process.; ; PPP does not provide additional availability guarantees beyond those offered by Microsoft. There is no separate refund mechanism for PPP if platform availability targets are not met. Customers benefit from Microsoft global scale, redundancy and resilience, which are designed to minimise downtime and isolate tenant impact within the multi tenant cloud platform.
• Approach to resilience: PPP resilience is provided through Microsoft cloud architecture, as the service runs entirely on Microsoft 365, Power Platform and Dataverse. Microsoft designs these services for high resilience using globally distributed, multi region datacentres with built in redundancy for compute, storage and networking.; ; Dataverse environments are hosted within Microsoft datacentres that use fault tolerant hardware, automated failover and continuous monitoring. Data is replicated within the region to protect against component failure, and Microsoft manages patching and maintenance to minimise service disruption. Platform services are designed to scale automatically and absorb demand without impacting other tenants.; ; Microsoft operates a defence in depth approach covering physical datacentre security, network resilience and service level isolation between tenants. Service health, incidents and recovery actions are managed by Microsoft operations teams and communicated through the Microsoft 365 Service Health Dashboard.; ; PPP does not introduce separate infrastructure or single points of failure. Resilience details, including regional architecture and recovery capabilities, are documented by Microsoft and can be made available on request via official Microsoft service documentation and the Service Trust Portal.
• Outage reporting: Microsoft supports outage reporting for services used by PPP through standard Microsoft 365 and Power Platform mechanisms.; ; A public service health dashboard is available via the Microsoft 365 Service Health and Power Platform Admin Centre. This provides near real time visibility of incidents, advisories, planned maintenance and service restorations across Power Platform and Dataverse. Administrators can view current status and historical incident details for their tenant and region.; ; Microsoft also provides notification based reporting. Tenant administrators can subscribe to email alerts for incidents and planned maintenance, ensuring timely awareness of service disruptions that may affect PPP. Notifications include impact descriptions, mitigation steps and estimated recovery times.; ; For automated monitoring, Microsoft exposes service health information through Microsoft Graph and service communications APIs. These APIs allow organisations to integrate outage and health data into their own monitoring, alerting or IT service management tools.; ; PPP relies on these Microsoft provided mechanisms and does not operate a separate outage reporting system. Customers benefit from Microsoft centralised monitoring, global operations teams and transparent communication processes for service availability and incidents.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted using Microsoft Entra ID (Azure AD) authentication and role-based access control. Permissions are assigned based on least-privilege principles, ensuring users can only access functions and data relevant to their role. Administrative access is limited to authorised personnel and protected by multi-factor authentication. Support channels, including Microsoft Teams, are restricted to named customer contacts and TPG support staff. Access rights are reviewed regularly and removed promptly when no longer required.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: TPG’s security governance for TPG ProjectPowerPack (PPP) aligns with recognised secure development principles, including the intent of the Software Security Code of Practice and equivalent German guidance. Security is embedded across design, build, testing and change processes, applying least privilege, controlled configuration, peer review and documented decisions.; ; PPP is built on the Microsoft Power Platform, using secure-by-design features such as Entra ID authentication, role-based access control, environment isolation, DLP policies, encryption, and audited services. Governance is proportionate, supplier-defined, and aligned to customer risk and regulatory requirements.
• Information security policies and processes: TPG follows a supplier-defined framework of information security policies and processes aligned to recognised industry good practice and the security controls provided by the Microsoft cloud platform. These policies cover key areas including access management, data protection, secure configuration, change management, incident response, and acceptable use.; ; Information security governance is embedded within the organisation through clearly defined roles and responsibilities. Senior management provides oversight, while day-to-day responsibility for policy application sits with delivery and support leads. This structure ensures security considerations are incorporated into solution design, configuration, deployment and ongoing support activities.; ; Policies are supported by documented procedures and standard ways of working, and are applied consistently across customer engagements. Compliance is encouraged through peer review, management oversight, and integration of security checks into delivery processes. Any identified issues, incidents, or deviations are managed through established escalation, remediation and communication processes, with actions tracked to resolution.; ; Where services are delivered using Microsoft Power Platform and Azure, TPG relies on Microsoft’s built-in security controls, monitoring, and compliance capabilities, supplemented by proportionate internal governance. This approach ensures information security is managed in a practical, risk-based manner appropriate to the service being delivered.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: TPG uses a supplier-defined configuration and change management approach aligned to recognised good practice and the capabilities of the Microsoft Power Platform & Azure. Service components, configurations and environments are documented and tracked throughout their lifecycle, from initial design through deployment and ongoing operation.; ; Changes are managed through controlled processes, with requests recorded, reviewed and approved before implementation. Each change is assessed for potential security, data protection and service impact, including access control, data exposure and platform configuration. Where applicable, changes are tested in non-production environments prior to release and are subject to peer review and rollback procedures.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: TPG uses a supplier-defined vulnerability management approach aligned to recognised operational security practice. Potential threats are assessed on a risk-based basis, considering impact, likelihood, data sensitivity and service criticality.; ; TPG relies on Microsoft security advisories, monitoring and patching for the Power Platform and underlying cloud services. Relevant vulnerabilities are reviewed as they are published, and applicable updates are prioritised accordingly. Patches and fixes are deployed in line with Microsoft release cycles, with additional configuration changes applied where required.; ; Threat information is obtained from Microsoft advisories and trusted industry sources, with actions tracked to resolution through internal processes.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring relies on the native monitoring and security capabilities of the Microsoft 365 and Power Platform services on which PPP is built, aligned to the intent of NCSC Principle 5 (Operational Security). Potential compromises are identified using Microsoft audit logs, sign-in monitoring, activity tracking, and platform alerts, including detection of unusual access patterns, privilege changes, and unexpected configuration or data activity. When a potential compromise is identified, it is assessed and escalated through established incident management processes, with containment actions and customer notification as appropriate. Response times are aligned to agreed support levels, with critical incidents acted on immediately.
• Incident management type: Supplier-defined controls
• Incident management approach: TPG’s incident management approach is aligned to the native capabilities of the Microsoft 365 and Power Platform services on which PPP is built. Pre-defined processes are in place for common incident types, informed by Microsoft service guidance and operational best practice. Users report incidents through agreed support channels, including Microsoft Teams and service desk workflows. Incidents are logged, triaged and managed according to priority and impact. Updates are provided during incident resolution, and post-incident summaries or reports are shared with customers where appropriate, reflecting the nature, impact and outcome of the incident.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: TPG provide a time-limited free trial of the PPM service using the Microsoft Power Platform. The trial includes access to core PPM functionality, sample data, and onboarding guidance. It excludes production use, customisation, integrations, data migration, and ongoing support. Trial duration is fixed and agreed in advance.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: The Certification Body of TÜV SÜD Management Service GmbH
• ISO 9001 accreditation date: Friday 18 July 2025
• What the ISO 9001 doesn’t cover: NA
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 6e137074-1059-462b-b875-d0b9e42ae320
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ChristopherP@TheProjectGroup.com. Tell them what format you need. It will help if you say what assistive technology you use.