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TALK THINK DO LIMITED

Learning & Assessment Accelerator

Accelerated delivery of bespoke learning and assessment tools for triage, onboarding, diagnostics, capability reviews, and more. Built using reusable components and templates to reduce cost and risk. Can be embedded into existing services or delivered standalone. AI-enhanced workflows and analytics optional. Proven across education, publishing, and operational settings.

Features

  • Pre-built libraries for assessment structures, logic, and outcomes
  • Supports triage, diagnostics, onboarding, skills mapping, self-assessments, etc.
  • Tailored workflows based on user inputs or role
  • Generates personalised outcomes or recommendations based on rulesets
  • Can integrate with platforms or be deployed independently
  • Real-time admin view of completions, progress, scores, and trends
  • Real-time admin view of completions, progress, scores, and trends
  • Incorporate LLMs for smarter routing, insight summaries, or response evaluation
  • Accessible and responsive frontend across all devices
  • Hosted on Microsoft Azure with robust data controls

Benefits

  • Projects benefit from our ready-made accelerators, reducing timelines
  • Reuse of proven components significantly lowers development effort
  • Custom logic, design, and integrations without starting from scratch
  • Clear, structured interfaces improve input quality and completion rates
  • Delivers personalised recommendations or next steps to users instantly
  • Easily handles large volumes of assessments across distributed users
  • Successfully deployed in education, publishing, operations, and capability reviews
  • Enhance with NLP or GPT-based summarisation and insight generation
  • APIs and embeddable widgets allow frictionless embedding into existing systems
  • Fully secure, supportable, and delivered by experienced engineers and BAs

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@talkthinkdo.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

7 7 2 9 2 0 8 3 8 9 9 4 2 9 9

Contact

TALK THINK DO LIMITED Matt Hammond
Telephone: 07477002302
Email: bids@talkthinkdo.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination
  • Other

Service scope

Service constraints
Support is delivered remotely unless otherwise agreed.

Functionality will vary based on chosen architecture and integration needs.

AI-powered features require alignment on data availability and governance constraints.

User support

Email or online ticketing support
Yes
Support response times
Talk Think Do provides responsive support during all active delivery engagements. Email queries and hypercare tickets submitted during business hours receive an initial response within 4 business hours. Business hours are Monday to Friday, 9:00 AM – 5:30 PM UK time, excluding public holidays.

Clients can escalate critical issues through their named Delivery Manager or technical contact. Enhanced SLAs are available through our managed support service where required.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide proactive support during the delivery phase and include a hypercare period immediately after go-live. During hypercare, customers have named access to their Delivery Manager and relevant technical team members. We aim to respond to questions or issues within 4 business hours (Monday–Friday, excluding public holidays).

Ongoing support beyond the hypercare period is not included but can be provided through our separate support service at an additional cost.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Solution architect
Role level UK Rate Offshore Rate
Principal solution architect £1,044.00
Technical architect
Role level UK Rate Offshore Rate
Principal technical architect £1,044.00

Chief digital and data roles

Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,044.00

IT operations roles

Change and release manager
Role level UK Rate Offshore Rate
Change and release analyst £620.00
Change and release manager £744.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £744.00
Major incident manager £744.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £744.00
Senior infrastructure engineer £744.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk manager £744.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £620.00
Senior business analyst £744.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £744.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £893.00

Quality assurance testing (QAT) roles

Test engineer
Role level UK Rate Offshore Rate
Test engineer £620.00
Test manager
Role level UK Rate Offshore Rate
Test manager £744.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
DevOps engineer £744.00
Frontend developer
Role level UK Rate Offshore Rate
Frontend developer £620.00
Senior frontend developer £744.00
Software developer
Role level UK Rate Offshore Rate
Developer £620.00
Senior developer £744.00

User-centred design roles

Graphic designer
Role level UK Rate Offshore Rate
Senior graphic designer £517.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau (UKAS)
ISO/IEC 27001 accreditation date
Monday 11 August 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
4b7e48df-0177-44fe-a1dd-017ba5e6852e
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
8a6ab9c8-c2ec-479c-9810-b9c545d8e075
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@talkthinkdo.com. Tell them what format you need. It will help if you say what assistive technology you use.