PWM Training (UK) Limited

Microsoft SharePoint training and adoption service

Expert training for Out of the box or customised Microsoft SharePoint implementations. We design a bespoke learning plan to support your adoption and change management strategy, to help your teams understand the benefits of Microsoft SharePoint and feel confident in their Digital Transformation.

Features

• Customised Microsoft SharePoint training roadmap for all levels
• Adoption and communications support, including Roadshow/Town Hall events
• Quality classroom and live online training to suit hybrid working
• Floor-walking and drop-in clinics to drive adoption and de-risk transition
• Customised training content for Microsoft SharePoint
• Customised to complement ways of working, personas and/or job role.
• Training videos, support materials ensure effective change, improve user experience
• Campaign sessions, work scenario sessions, refresher sessions, follow-up sessions
• Upskill teams with deep dive sessions and individual app sessions

Benefits

• Educating employees on Microsoft SharePoint , increase employee engagement.
• Bespoke training plans to meet business needs and organisational requirements.
• Customised support materials share corporate messaging and support company strategy.
• Drive digital workplace transformation to meet digital goals, increase efficiency.
• Understand app integration with Microsoft 365.
• Role-focused delivery for maximum value, driving effective behavioural change.
• User experience and accessibility centric design for your communication sites

£700 to £850 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kerry@pwmtraining.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

773026397430025

Contact

Kerry Purdy
01536 540064
kerry@pwmtraining.co.uk

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: Customised training for Microsoft 365 apps and activities to support your Digital Workplace transformation or evolution. Activities, in addition to training, can include the development of a Blended Learning support site and adoption and comms assistance. Training and Adoption support to support promotional events such as Roadshows and Comms, to raise awareness of your project, and to “Build the Buzz”. Training services includes customised classroom and/or online training modules, to suit your specific ways of working and KIM policies. Training modules and Deep Dive session content to cover Role specific tasks, to provide a "Get the job done" learning approach. How to materials, session recordings, floor walking and drop-in clinics help to close any knowledge gaps following training or video watches. A programme of learning to support your training advocates/champions community; including Q&A sessions, first look training, topic or project lunch & learn sessions and regular forum facilitation.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Office 365 Desktop, Browser and Mobile
  • Microsoft SharePoint and Teams
  • Microsoft 365 Copilot
  • Microsoft Excel, Word, PowerPoint, Outlook
  • Microsoft OneNote, Publisher, Visio
  • Microsoft Viva; Insights, Connections, Amplify, Engage, Learn
  • Microsoft Clipchamp and Stream
  • Microsoft Power Automate, Power BI
  • Microsoft Forms, Sway, Bookings
  • Microsoft Lists, To Do, Microsoft Planner

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: During all phases of a project we use the Microsoft 365 apps to encourage open lines of communication and collaboration within the project team. We hold regular meetings and investigate feedback from all levels to deliver an adaptable and flexible service throughout. We run polls during training, send traditional feedback questionnaires after training to measure initial thoughts, and send follow up questionnaires later to confirm time saved metrics and for feedback about how their new skills have been embedded. This is also an ideal opportunity to identify knowledge gaps for future sessions. We encourage open lines of communication with your IT Service Desk and request call reports that identify common knowledge gaps. These regular reports enable us to focus campaigns and create training sessions that could be used to reduce ServiceDesk calls. Call rates on these campaign subjects are tracked to check the success rate. We request M365 app usage metrics at the start, and throughout the project to show the relationship between learning and your adoption and usage levels. We encourage Champions, Stakeholders and End Users to share successful adoption stories via news articles or videos. This encourages session attendance and “builds the buzz”.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: We offer a simple service to any previous training attendees. We will respond to direct messages and emails, during our contracted training days. Any spare time within a contracted training day can be utilised to respond to these types of help request. Additional days to deal with volume can be scheduled as ad-hoc or recurring.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

  Fighting climate change

  As MS365 experts, the PWM training and adoption service contributes to tackling climate change by promoting sustainable practices, fostering remote collaboration, and reducing the need for physical travel. Through efficient digital workflows, it minimizes paper usage and energy consumption, aligning with environmental conservation efforts. By empowering pubic sector departments to operate more efficiently and remotely, it indirectly reduces carbon emissions associated with commuting and office spaces. Ultimately, this supports Net Zero as a core social value.

  Tackling economic inequality

  Microsoft 365 training with PWM Training, equips teams with advanced tools and skills, fostering innovation and efficiency. This leads to a more resilient department within the public sector by enabling better collaboration, data-driven decision-making, and streamlined processes. As a result, you can adapt to supply chain changes more effectively, ensuring economic stability and equality. By empowering all levels of the civil service with these capabilities, the service helps to level the playing field, providing equal opportunities for growth and development, which is essential for addressing economic disparities. Ultimately, this contributes to a stronger, more competitive, and equitable economy.

  Wellbeing

  Our PWM Training and adoption service enhances well-being by providing training and support of the Microsoft 365 tools and resources that support work-life balance, reduce stress through efficient task management, and foster a positive work environment. By enabling better collaboration and communication, it helps individuals and teams feel more connected and supported, contributing to overall job satisfaction and mental health. This holistic approach to productivity not only improves individual well-being but also cultivates a healthier, more inclusive workplace culture within the Civil Service, reflecting well-being as a core social value.

Pricing

• Price: £700 to £850 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kerry@pwmtraining.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.