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Nero Blanco IT Limited

Microsoft M365 - Tenant to Tenant Migration

Migrating huge amounts of data, mails and files from one organisation to another is a major challenge that’s traditionally time-consuming, expensive and difficult to manage. Nero Blanco will service any workloads migrations and ensure a seamless and secure end users experience leveraging the best tools and features for your circumstances.

Features

  • Discovery services
  • Identity Assistance
  • Migration farms Build and Configuration
  • Migration services for MS Workloads
  • Migration cutover Weekend or weekdays
  • Post migration support
  • Project Management
  • Architecture Assistance

Benefits

  • Fixed cost services provided
  • Price per item migrated
  • Migration solution agnostics
  • Knowledge of Solutions limitations
  • Experienced of complex and large migrations
  • Go to partner when Time is against you

Pricing

£5 to £5,000 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 7 3 6 2 8 5 0 9 1 4 8 7 1 7

Contact

Nero Blanco IT Limited Conrad Murray
Telephone: 0203 880 2299
Email: sales@neroblanco.co.uk

Planning

Planning service
Yes
How the planning service works
In the discovery phase, we assist the client in evaluating the planning timeline, define tasks and any dependencies that will need to be considered before, during and after the important transition you are going to embark on. We provide MML (Master Migration List), RAID to ensure high quality Project Management. Client must provide 1st pass scheduling MML template containing items at the LATEST T-35 days before cutover event(s) and the FINAL version at T-10. Go / No Go event decision must be validated no later than T-10 deadline.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Nero Blanco call on the services of modern authentication based SaaS tools which will meet the most stringent of enterprise security requirements to help with data transfer and we are tool agnostic, choosing the best tool and features for your circumstances. We can handle Microsoft M365 Migration such as Teams with Chats or Private Chats, SharePoint, OneDrive and Mails as well as provide automation for the workstation reconfiguration. From Discovery to Design, Implementation to Delivery and support, you have the right team and the right tools behind you.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft M365 Tenants Workloads
  • Google Mail and Drives
  • BitTitan
  • ShareGate
  • Mimecast
  • Okta

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We always include performance testing of the migration solutions and ensure client is satisfied with the outcome before to proceed.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
How the support service works
We support PowerSyncPro Migration Agent and PowerSyncPro Sync solution implementations. These solutions facilitate the migration and automatic reconfiguration of Windows Workstations as well as Synchronisation of Directories.

Service scope

Service constraints
Remotely delivered and supported
Service delivery is dependent on Microsoft throttling.
Client role and responsibilities will be defined for identity, user provisioning licensing, end point management, scheduling, End user OCM, migration of applications, any remediation, migration of workloads outside of those proposed in this offering. Any migration solution limitations. Document versions are limited to last version ( further possible upon request)

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Post migration support is available as ELS Early Life Support for any migrated content and data. Additional support can be provided to extend the client support capabilities during such migration project.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Early Life Support: This is your Hyper care support for any migrated data. A dedicated Team of Service Desk personnel led by a Team Leader who managed your migration will be responsible to triaging support tickets and ensure quality response time and resolution.
We use priority levels SLA, depending on your project we agree acceptable Incident response time and Incident escalation and resolution. Some of standards range between 1 to 8 hours for response time and 4 to 48 hours for escalation and resolution based on criticality.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Citation ISO Certification Limited
ISO/IEC 27001 accreditation date
01/07/2022
What the ISO/IEC 27001 doesn’t cover
Anything outside of provision of Software and Services in relation to Mergers, Acquisitions and Divestitures.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Wellbeing

Fighting climate change

Reducing the number of cloud based systems (i.e: by migrating vs coexisting) will always contribute to fighting climate change as too many companies avoid the complex migration by often leveraging dual systems rather than reducing the number of IT systems footprint. Reducing service consumption to the necessary systems always reduces impact of IT consumption.

Wellbeing

We help end users staffs to have a streamlined use of IT solutions and processes, this reduces the stress of managing several accesses to different cloud based IT systems and enhance collaboration between colleagues. Our migration approach by cut over is the fastest way to manage such projects ensuring the most adequate situation for end users in these complex transitions.

Pricing

Price
£5 to £5,000 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.