Skip to main content

Help us improve the Digital Marketplace - send your feedback

VIZST TECHNOLOGY LTD

Project Management and Professional Services

Vizst Technology offer professional services from project management to training designed around your technology platforms and best practice. Our customer focused expertise, practical technology experience and flexible approach deliver high quality projects on time and on budget. We manage the full project lifecycle with governance, regular communication and risk management.

Features

  • Design/architecture, implementation, testing, service handover
  • Professional planning and scoping of migrations and transitions
  • Flexible methodologies include agile, waterfall and hybrid
  • Key documentation including PID, RACI, Communications Plan, Project Reports
  • Full governance, regular reporting and status updates for stakeholders
  • Professional services including engineer and architect support
  • End to end project services

Benefits

  • Strategic partnership to drive value from your digital transformation journey
  • Expert guidance from certified project managers and engineers
  • Increased delivery assurance and reduced risk
  • PRINCE2 aligned

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@vizst.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

7 7 4 0 3 8 6 4 0 5 0 5 8 1 9

Contact

VIZST TECHNOLOGY LTD Sonia Krishnan
Telephone: 03333442204
Email: tenders@vizst.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Engagement and communication planning
  • Project management and governance
  • Mobilisation coordination
  • Other

Service scope

Service constraints
Only available for solutions/services provided by Vizst.

User support

Email or online ticketing support
Yes
Support response times
Vizst offers flexible support packages and levels based on customer requirements. Our standard Response Time SLAs are: P1 = 30 mins, P2 = 1 hour, P3 = 2 hours, P4 = 4 hours. Tickets can be logged by phone, email or online portal. Note P1 responses are immediate when logged by phone. Service Desk core hours 0800-1800 Mon-Fri and on call cover out of hours. 24x7 support available. Anything outside of the scope of the support agreement is not covered by the SLAs and will be considered on a case-by-case basis for all support packages.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Vizst offers flexible support packages and levels based on customer requirements. Our standard Response Time SLAs are: P1 = 30 mins, P2 = 1 hour, P3 = 2 hours, P4 = 4 hours.
Service Desk core hours 0800-1800 Mon-Fri and on call cover out of hours. 24x7 support available. Anything outside of the scope of the support agreement is not covered by the SLAs and will be considered on a case-by-case basis for all support packages.
All customers, regardless of their support package, have a dedicated account manager and access to technical pre-sales and support engineers.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,250.00
Senior enterprise architect £1,350.00
Network architect
Role level UK Rate Offshore Rate
Network architect £1,350.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,250.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £1,250.00
Senior solution architect £1,350.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £1,250.00
Senior technical architect £1,350.00

Chief digital and data roles

Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,600.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,600.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £950.00
Principal cyber security audit and assurance £1,250.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £800.00
Lead cyber security governance and risk manager £950.00
Principal cyber security governance and risk manager £1,250.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £800.00
Lead cyber security secure systems architecture and design £950.00
Principal cyber security secure systems architecture and design £1,250.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £650.00
Application operations engineer £800.00
Senior application operations engineer £950.00
Lead application operations engineer £1,250.00
Principal application operations engineer £1,350.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £800.00
Senior business relationship manager £950.00
Lead business relationship manager £1,250.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £650.00
Change and release analyst £800.00
Change and release manager £950.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £800.00
Senior operations analyst £950.00
Operational control manager £1,250.00
Head of command and control £1,350.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £650.00
End user computing engineer £800.00
Senior end user computing engineer £950.00
Lead end user computing engineer £1,250.00
Principal end user computing engineer £1,350.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £650.00
IT service manager £800.00
Senior IT service manager £950.00
Head of IT service management £1,250.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £800.00
Major incident manager £950.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £650.00
Infrastructure engineer £800.00
Senior infrastructure engineer £950.00
Lead infrastructure engineer £1,250.00
Principal infrastructure engineer £1,350.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £650.00
Infrastructure operations engineer £800.00
Senior infrastructure operations engineer £950.00
Lead infrastructure operations engineer £1,250.00
Principal infrastructure operations engineer £1,350.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £650.00
Problem manager £800.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £650.00
Senior service desk analyst £800.00
Service desk manager £950.00
Head of service desk £1,250.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £650.00
Service readiness analyst £800.00
Service transition manager £950.00
Lead service transition manager £1,250.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £950.00
Senior delivery manager £1,250.00
Head of (Agile) delivery management £1,350.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,250.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
Tuesday 1 April 2025
What the ISO/IEC 27001 doesn’t cover
There are no aspects not covered.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
British Assessment Bureau
ISO 9001 accreditation date
Tuesday 1 April 2025
What the ISO 9001 doesn’t cover
There are no aspects not covered.
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
F137c22f-9836-4d88-8b46-a3666d3a6557
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
Aa00e970-3e73-4e73-bda0-5a1994ee9300
Other security certifications
Yes
Any other security certifications
  • ISO 14001
  • ISO 20000-1

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@vizst.com. Tell them what format you need. It will help if you say what assistive technology you use.